Unique Id: 009D6DD8-B30E5F00-1C02A1
(c) Copyright 1999 Compaq Computer Corporation. All rights reserved
SOURCE: Compaq Computer Corporation INFORMATION BLITZ
INFORMATION BLITZ TITLE: Compaq AlphaServer DS20 firmware requirements
for supporting 3GB of Memory or greater
DATE: 14 April 1999
INFORMATION BLITZ #: TD 2639-CR
AUTHOR: Jeff Kerrigan
TEL#: DTN: 223-9032
EMAIL: Jeff.Kerrigan@Compaq.com
DEPARTMENT: Systems Engineering and Options (SEO)
=================================================================
PRODUCT NAME(S) IMPACTED: {the highest level product name affected}
PRODUCT FAMILY(IES): {Check all that apply} PRODUCT NUMBERS:
Storage ___ ________________
Systems _X_ _DS20 platform__
Networks ___ ________________
PC ___ ________________
Software ___ ________________
Other (specify) ___ ________________
PROBLEM STATEMENT:
The Compaq AlphaServer DS20 system revenue shipped with SRM
console V5.4-3. SRM console V5.4-3 does not support 3GB of
memory on the AlphaServer DS20 platform.
This blitz lists the recommended DS20 SRM console requirements
for supporting 3GB of memory and greater.
PROBLEM SYMPTOM:
The Compaq DS20 AlphaServer configured with 3GB of memory or greater
will fail on power on self-test with an SRM console less than V5.4-6.
SOLUTION:
Update the SRM console to the recommended supported console for
3GB-4GB of memory, SRM console V5.4-19 or greater.
ADDITIONAL COMMENTS:
1. Updated SRM console for the Compaq AlphaServer DS20 is
available at:
http://ftp.digital.com/pub/DEC/Alpha/firmware/interim/ds20/
*****************************< NOTE>***********************************
* *
* INFORMATION IN THIS DOCUMENT REPRESENTS OPERATIONAL EXPERIENCES AND *
* SUGGESTIONS BY COMPAQ OR PARTNER EMPLOYEES. COMPAQ SHALL NOT BE *
* RESPONSIBLE FOR ANY ERRORS OR OMMISSIONS CONTAINED IN THIS DOCUMENT,*
* AND RESERVES THE RIGHT TO MAKE CHANGES TO IT WITHOUT NOTICE. *
* *
***********************************************************************
*** COMPAQ INTERNAL USE ONLY ***
<>UPDATE /TEXT_UPDATE/UNIQUE_IDENTIFIER="009D6DD8-B30E5F00-1C02A1"-
/TITLE="[TD 2639-CR] AlphaServer DS20 Firmware Reqs - 3 GB Memory or > - BLITZ"-
/BADGE=(AUTHOR="999997",ENTER="216089",MODIFY="",-
EDITORIAL_REVIEW="216089",TECHNICAL_REVIEW="999997")-
/NAME=(AUTHOR="JEFF KERRIGAN",ENTER="JONNIE NOTTINGHAM",-
MODIFY="",EDITORIAL_REVIEW="JONNIE NOTTINGHAM",TECHNICAL_REVIEW="JEFF KERRIGAN")-
/DATE=(AUTHOR="19-APR-1999",ENTER="19-APR-1999",-
EXPIRE="19-APR-2001",FLASH="19-APR-1999 10:34:42.80",MODIFY="17-NOV-1858",-
EDITORIAL_REVIEW="19-APR-1999",TECHNICAL_REVIEW="19-APR-1999")-
/GEOGRAPHY="USA"/SITE="EIRS"/OWNER="TIM-BLITZ"-
/FLAGS=(USA_CUSTOMER_READABLE,NOPOST_MESSAGE_DISPLAY,NOLOCAL,-
EUR_CUSTOMER_READABLE,GIA_CUSTOMER_READABLE,NOINIT_MESSAGE_DISPLAY,-
EDITORIAL_REVIEWED,FIELD_READABLE,FLASH,TECHNICAL_REVIEWED,READY)
| |
