Third Edition (February 1999)
Part Number 317787-003
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED "AS IS" AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Compaq Insight Manager, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax,
registered United States Patent and Trademark Office.
Netelligent, SoftPaq, QuickLock are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Professional Workstation AP400 Reference Guide
Third Edition (February 1999)
Part Number 317787-003
iii
Contents
About This Guide
Text Conventions ....................................................................................................................... ix
Symbols in Text .......................................................................................................................... x
Product Safety Information ......................................................................................................... x
Symbols on Equipment ........................................................................................................ x
Laser Precautions ................................................................................................................ xi
Getting Help.............................................................................................................................. xii
Compaq Website ................................................................................................................ xii
Telephone Numbers ........................................................................................................... xii
Chapter 1
Product Features
Standard Features ..................................................................................................................... 1-2
SmartStart for Workstations.....................................................................................................1-6
Front Panel Components .......................................................................................................... 1-7
Rear Panel Components ........................................................................................................... 1-9
Keyboard and Mouse ............................................................................................................. 1-11
Special Mouse Functions ................................................................................................ 1-11
Special Keyboard Functions ........................................................................................... 1-11
Windows Logo Key ........................................................................................................ 1-14
Keyboard Lights..............................................................................................................1-15
Chapter 2
Compaq Setup and Diagnostic Software
Accessing the Compaq Utilities Menu.....................................................................................2-1
Computer Setup ................................................................................................................ 2-2
Computer Checkup (TEST) .............................................................................................. 2-4
View System Information (INSPECT) ............................................................................. 2-6
Create a Diagnostics Diskette ........................................................................................... 2-7
Manage a Diagnostics Partition ........................................................................................ 2-7
Exit from This Utility........................................................................................................2-7
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
iv
Compaq Setup and Diagnostic Software continued
ROM BIOS...............................................................................................................................2-8
Power-On Self-Test...........................................................................................................2-8
Runtime Services .............................................................................................................. 2-8
Upgrading the ROM BIOS ............................................................................................... 2-9
Boot Block ROM .............................................................................................................. 2-9
Chapter 3
Security Features
Password Security .................................................................................................................... 3-2
Power-on Password........................................................................................................... 3-3
Setup Password ................................................................................................................. 3-8
Advanced Security Management ........................................................................................... 3-15
Disabling Diskette Boot or Diskette Write...................................................................... 3-16
Disabling a Serial Port or Parallel Port ........................................................................... 3-17
Enabling QuickLock ....................................................................................................... 3-18
Smart Cover Sensor ........................................................................................................ 3-20
Cable Lock Provision......................................................................................................3-21
Chapter 4
Intelligent Manageability
Configuration Management ..................................................................................................... 4-1
Upgrading the ROM ......................................................................................................... 4-2
FailSafe Boot Block ROM ................................................................................................ 4-4
Remote Security Management .......................................................................................... 4-7
Remote Wakeup and Remote Shutdown........................................................................... 4-8
Establishing Power Management Settings ........................................................................ 4-8
Advanced Configuration and Power Interfaces (ACPI) Capable......................................4-9
Compaq Support Software CD Kit and Support from the Compaq Website .................... 4-9
Asset Management ................................................................................................................. 4-11
Compaq Diagnostics for Windows NT ........................................................................... 4-11
Compaq Insight Manager and Compaq Management Agents................................................4-13
Chapter 5
Network Communications
Connecting to an Ethernet Network ......................................................................................... 5-2
Attaching a Network Cable to the RJ-45 Connector......................................................... 5-2
Installing the Network Drivers.................................................................................................5-3
Changing the Default Configuration................................................................................. 5-3
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
v
Chapter 6
CD-ROM Drive and PremierSound Audio System
Using the Tray-Load CD-ROM Drive ..................................................................................... 6-1
Using CD-ROM Software.................................................................................................6-2
Using Audio Compact Discs............................................................................................. 6-3
CD-ROM Drive Precautions ............................................................................................. 6-3
PremierSound Audio System ................................................................................................... 6-4
Chapter 7
Hardware Upgrade Preparations
Installation Sequence..............................................................................................................7-2
Reconfiguring the Workstation ................................................................................................ 7-3
Removing the Workstation Cover............................................................................................7-4
Removing the Front Bezel ....................................................................................................... 7-6
Identifying Internal Components ............................................................................................. 7-8
Removing the Expansion Board Bracket ................................................................................. 7-9
Removing the System Board with Tray ................................................................................. 7-10
Identifying System Board Components ................................................................................. 7-11
Chapter 8
Memory Upgrades
Installing Additional Memory..................................................................................................8-1
Important Guidelines for DIMM Installation....................................................................8-3
Installing DIMM Modules ................................................................................................ 8-3
Chapter 9
Drives
Installing Additional Drives ..................................................................................................... 9-1
Removing a Blank Drive Bezel......................................................................................... 9-2
Removing the EMI Shield.................................................................................................9-3
Installing a 1.6-inch Hard Drive in Bay 5 ......................................................................... 9-4
Installing an Optional Diskette, CD-ROM, or Tape Drive ............................................... 9-7
Installing a 3.5-Inch Drive in a 5.25-Inch Drive Bay ....................................................... 9-9
Installing Optional SCSI Devices...........................................................................................9-10
Important Guidelines for Installing Optional SCSI Devices........................................... 9-11
Using the SCSI Cable....................................................................................................9-12
Installing a SCSI Device ................................................................................................. 9-13
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
vi
Chapter 10
Expansion Boards
Installing an Expansion Board ............................................................................................... 10-1
Removing an Expansion Slot Cover ............................................................................... 10-3
Installing a PCI or ISA Board ......................................................................................... 10-4
Accelerated Graphics Port (AGP) Graphics Controller Connector........................................10-5
Installing and Removing an AGP Graphics Controller...................................................10-5
Chapter 11
Processors
Installing an Additional Processor ......................................................................................... 11-1
Upgrading the Processor ........................................................................................................ 11-3
Installing The Primary Processor Power Module Cable Insulator ......................................... 11-4
Chapter 12
Troubleshooting
Checklist for Minor Problems ................................................................................................ 12-1
Troubleshooting Common Problems ..................................................................................... 12-2
Minor Problems .............................................................................................................. 12-2
Diskette Drive Problems ................................................................................................. 12-4
Display Problems ............................................................................................................ 12-6
Audio Problems .............................................................................................................. 12-9
Printer Problems............................................................................................................12-10
Hardware Installation Problems....................................................................................12-11
Network Problems ........................................................................................................ 12-12
Memory Problems.........................................................................................................12-17
CD-ROM Drive Problems.............................................................................................12-18
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice........................................................................ A-1
Class A Equipment........................................................................................................... A-1
Class B Equipment........................................................................................................... A-2
Declaration of Conformity for Products Marked with FCC Logo, United States Only ... A-3
Modifications ................................................................................................................... A-3
Mouse Compliance Statement.......................................................................................... A-4
Cables............................................................................................................................... A-4
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
vii
Regulatory Compliance Notices continued
Canadian Notice (Avis Canadien)........................................................................................... A-4
Class A Equipment........................................................................................................... A-4
Class B Equipment........................................................................................................... A-4
European Union Notice........................................................................................................... A-5
Japanese Notice....................................................................................................................... A-5
Taiwanese Notice .................................................................................................................... A-6
Laser Devices .......................................................................................................................... A-6
Laser Safety Warnings ..................................................................................................... A-6
Compliance with CDRH Regulations .............................................................................. A-7
Compliance with International Regulations..................................................................... A-7
Laser Product Label ......................................................................................................... A-7
Laser Information............................................................................................................. A-7
Battery Replacement Notice.................................................................................................... A-8
Appendix B
Electrostatic Discharge
Grounding Methods ................................................................................................................ B-2
Appendix C
Power Cord Set Requirements
General Requirements............................................................................................................. C-1
Country-Specific Requirements .............................................................................................. C-2
Appendix D
POST Error Messages
Error Messages........................................................................................................................ D-1
Appendix E
Installing a New Battery
Running Computer Setup........................................................................................................ E-1
Installation Procedures ............................................................................................................ E-2
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
viii
Appendix F
Smart Cover Sensor Settings
Sensor Settings ......................................................................................................................... F-1
Index
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
ix
About This Guide
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options, These appear in initial capital letters.
Command Names,
Dialog Box Names
COMMANDS, These always appear in uppercase.
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type the
information without pressing the Enter key.
Enter When you are instructed to enter information, type the
information and then press the Enter key.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
x About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Indicates that failure to follow directions could result
in damage to equipment or loss of information
IMPORTANT: Presents clarifying information or specific instructions.
NOTE : Presents commentary, sidelights, or interesting points of information.
Product Safety Information
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates
a Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
xi
Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for
injury exists.
WARNING: To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Power Supplies or Systems marked with these
symbols indicate the equipment is supplied by
multiple sources of power.
WARNING: To reduce the risk of injury from
electrical shock, remove all power cords to
completely disconnect power from the system.
Laser Precautions
WARNING: To reduce the risk of injury from laser radiation or
damage to the equipment, observe the following precautions:
s Allow only Compaq Authorized Service Technicians to repair
the equipment.
s Do not open any panels, operate controls, make adjustments,
or perform procedures to a laser device other than those
specified herein.
s Do not stare into laser beam when panels are open.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
xii About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and help in the following locations.
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at http://www.compaq.com.
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
For Compaq technical support:
In the United States and Canada, call 1-800-386-2172. For continuous quality
improvement, calls may be recorded or monitored.
For the latest technical support phone numbers outside the United States and
Canada, visit the Compaq website at http://www.compaq.com.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: A-FRNT.DOC Last Saved On: 12/14/98 1:20 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-1
Chapter 1
Product Features
A
1
Figure 1-1. Compaq Professional Workstation AP400
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Product Features
1-2
Standard Features
The Compaq Professional Workstation AP400 offers the following standard
features:
Table 1-1
Compaq Professional Workstation AP400 Standard Features
Feature Compaq Professional Workstation AP400
Processors Standard with one 350-MHz, 400-MHz, 450-MHz Intel
Pentium II or 500-MHz Intel Katmai processor
Number of Processors One processor, upgradable to two
L2 Cache Size 512 KB
Memory 64-MB, 128-MB, or 256-MB 100-MHz ECC-Registered
SDRAM (upgradable to 1-GB)
Optional Memory Supports 100-MHz 32-MB, 64-MB, 128-MB, or 256-MB
Upgrades ECC-Registered SDRAM DIMMs. (Single DIMMs can be
inserted in any of the four available DIMM sockets.)
Error Checking and Uses an encoding scheme for memory error detection and
Correcting (ECC) Memory correction. (Specifically, this feature detects and corrects all
single-bit memory errors, and detects and reports double-bit
errors.)
Graphics Controller Ships with 2D or 3D graphics controller.
Refer to the appropriate guide on the SmartStart for
Workstations CD under X:\DOCS\GRAPHICS, where X is your
CD-ROM drive designation.
Continued
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-3
Compaq Professional Workstation AP400 Standard Features Continued
Feature Compaq Professional Workstation AP400
Expansion Slots Three dedicated PCI slots
One shared PCI/ISA slot (1 full-length PCI/ISA)
One dedicated ISA slot (1 short ISA)
1 Accelerated Graphics Port (AGP) (located on system board)
Drive Controller Integrated IDE controller and Integrated Wide-Ultra SCSI
controller on PCI local bus
Network Controller Compaq NC3161 Fast Ethernet NIC
Hard Drive Types Ultra ATA (IDE) or Wide-Ultra SCSI (To find your specific hard
drive size, double-click on My Computer, then click on the
drive you want to check. Click File, then click Properties.)
Secondary Storage 3.5-inch diskette drive
CD-ROM drive (available on select models)
Drive Bays Five drive bays (two available)
Standard External Serial (two available)
Interfaces
Parallel
USB-hardware ready (two available)
Wide-Ultra SCSI
VGA or Accelerated Graphics Port (AGP)
Ethernet (RJ-45)
Audio (headphone and microphone connectors)
Keyboard
Mouse
Continued
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Product Features
1-4
Compaq Professional Workstation AP400 Standard Features Continued
Feature Compaq Professional Workstation AP400
Audio Integrated speaker built into the cabinet
Integrated audio chip provides stereo sound and FM music
synthesis
Microphone jack
Stereo line in/line out
Stereo headphone jack
ROM Software upgradable ROM via ROMPaq Utility
FailSafe Boot-Block ROM
Power Supply 200-Watt power supply with voltage selector switch and
auxiliary power
Software Microsoft Windows NT Workstation 4.0 and Compaq support
software (preinstalled)
Intelligent Management Remote ROM update
Remote Security Management
Remote Wakeup and Remote Shutdown
Establishment of Power Management Settings
Advanced Configuration and Power Interface (ACPI) capable
Compaq Support Software CD Kit and support from Compaq
website
For more information, see Chapter 4
Continued
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-5
Compaq Professional Workstation AP400 Standard Features Continued
Feature Compaq Professional Workstation AP400
Asset Management Compaq Diagnostics for Windows NT
For more information, see Chapter 4
Security Features Keyboard password
Administrator password
QuickLock
Diskette Write Control
Diskette Boot Control
Serial Interface Control
Security Lock Provision
Smart Cover Sensor
Diagnostic Tools Power-On Self-Test (POST)
Diagnostics (DIAGS)
Computer Setup and Inspect
ROMPaq utilities to upgrade ROM
Warranty Three years (limited)
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Product Features
1-6
SmartStart for Workstations
If the preinstalled software on your workstation has been deleted, you can
install Microsoft Windows NT Workstation 4.0 and the Compaq support
software using SmartStart for Workstations. For more information about
SmartStart for Workstations, refer to the Software Installation Guide. There are
also online help files located on the SmartStart for Workstations CD.
For information about the graphics controller installed on your workstation,
refer to the appropriate guide on the SmartStart for Workstations CD under
X:\DOCS\GRAPHICS, where X is your CD-ROM drive designation. To view
one of the .pdf files, use Adobe Acrobat Reader. To install Adobe Acrobat
Reader, refer to the Software Installation Guide.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-7
Front Panel Components
The following figure identifies the front panel components. Refer to the
corresponding table for a description of each component.
1 2 3 4 5 6 7
8 9 10
Figure 1-2. Identifying front panel components
Table 1-2
Front Panel Components
Ref. Component Function
1 Diskette drive LED When lit, indicates the drive is reading or
writing data
2 Diskette drive ejector Partially ejects 3.5-inch diskette from diskette
button drive
3 Headphone jack Connects the headphones (available on select
models)
4 Volume control Controls headphone volume (available on
select models)
Continued
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Product Features
1-8
Front Panel Components Continued
Ref. Component Function
5 CD-ROM drive LED When lit, indicates the CD-ROM drive is reading
data (available on select models)
6 CD-ROM drive load/eject Loads or ejects a CD (available on select
button models)
7 Power switch Turns the workstation on or off
8 Power on/off LED Mode Description Recommended
Action
Off Workstation is Turn on the
ready to be workstation.
powered on.
Steady The expansion Disconnect the
Amber board bracket power cord and
is not seated properly seat the
properly. expansion board
System will not bracket, then
reconnect the
turn on.
power cord and
turn on the
workstation.
Steady Workstation is No action is
Green turned on. The required.
expansion
board bracket
is seated
properly.
Blinking Workstation is No action is
Green in standby required
mode.
9 Hard drive activity LED When lit, indicates the workstation is reading or
writing data to the hard drive(s).
: Network activity LED When lit, indicates the workstation is receiving or
sending data on the network.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-9
Rear Panel Components
The following figure illustrates the location of the external connectors as well
as the serial number.
17 1 3 5 9 11 7 13 16
2 4 6 8 10 12 14 15
Figure 1-3. Identifying rear panel components
Table 1-3
Rear Panel Components
Ref. Component Function
1 Power cord connector Connects the power cord
2 Voltage Selector Switch Switches voltage from 115V to 230V
3 Audio line-in connector Connects a device that supplies sound, such as a
tape deck or CD player
4 Audio line-out Connects an external amplifier (to power additional
connector speakers) or a tape deck for recording
5 Microphone connector Connects a microphone
Continued
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Product Features
1-10
Rear Panel Components Continued
Ref. Component Function
6 Headphone jack Connects to headphones
7 Video port Connects a monitor (available on select models)
8 Keyboard connector Connects to a keyboard (orange icon)
9 Mouse connector Connects to a mouse (green icon)
: Serial port connector Connects a serial device, such as a serial printer
COM 2 (B) on top, COM 1 (A) on bottom
; Serial port connector Connects a serial device, such as a serial printer
COM 2 (B) on top, COM 1 (A) on bottom
< SCSI port Connects to a SCSI device
= Parallel port connector Connects a parallel device such as a printer
> RJ-45 connector Connects to the Ethernet network
? USB connectors (2) Connects to USB devices
@ Accelerated Graphics Connects a monitor (available on select models)
Port (AGP) graphics
controller connector
A Serial number Identifies the workstation
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-11
Keyboard and Mouse
The Compaq Professional Workstation AP400 ships with a keyboard and a
three-button mouse.
Special Mouse Functions
Most software applications support the use of a mouse. The functions assigned
to each mouse button depend on the software application you are using.
The Logitech OEM MouseWare software provides special drivers and an applet
that allows you to define the functionality of the mouse buttons. For more
information on installing this software, refer to the Workstation Software
Reference included on the SmartStart for Workstations CD at
X:\DOCS\REFERENC\INDEX.HTM, where X is your CD-ROM drive
designation.
Special Keyboard Functions
Some keys on the keyboard provide special functions, depending on the
software application you are using. The following figure identifies all special
function keys. Refer to the corresponding table for a description and function of
each key.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Product Features
1-12
1 2 3 4 5 6 7
8 9 10 11 11 10 12 9 13
Figure 1-4. Identifying Special Function keys
Table 1-4
Special Function Keys
Ref. Key Function
1 Esc Often assigned a specific task by the application.
Frequently used as an exit key (for quitting an application),
for moving back one screen, or for canceling a command.
2 F1 - F12 Used for specific effects in applications and operating
systems. Refer to the application software documentation.
3 Backspace Moves the cursor left and deletes characters as it moves to
the left.
4 Print Scrn Depending on the software you are using, prints the
displayed screen to a printer. Using this key may not print
the entire file.
5 Scroll Lock When the Scroll Lock light is on, the screen is prevented
from scrolling.
6 Pause Temporarily suspends screen scrolling or some operations.
Continued
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-13
Special Function Keys Continued
Ref. Key Function
7 Num Lock When the Num Lock light is on, the numeric keypad is
activated and the arrow keys are deactivated. (The arrow
keys to the left of the keypad perform the same functions
as the arrow keys on the keypad.)
8 Caps Lock When the Caps Lock light is on, all letters typed are
capitalized.
9 Ctrl Used in combination with another key, its effect depends
on the application software you are using.
: Windows Used to open the Start menu in Microsoft Windows NT.
Logo* Used in combination with other keys to perform other
functions. (See next table.)
; Alt Used in combination with another key, its effect depends
on the application software you are using.
< Application* Used (like the right mouse button) to open pop-up menus
in a Microsoft Office application. May perform other
functions in other software applications.
= Delete Used to delete characters.
*Keys available in select geographic regions.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Product Features
1-14
Windows Logo Key
The following table shows you how to use the Windows Logo key in
combination with other keys to perform certain functions in Windows NT 4.0.
Table 1-5
Key Combinations
Windows Logo Key Combination Function in Windows NT
Windows logo key + F1 Displays a pop-up menu for the selected object
Windows logo key + Tab Activates the next Taskbar button
Windows logo key + E Launches Explore My Computer
Windows logo key + F Launches Find Document
Windows logo key + Ctrl+F Launches Find Computer
Windows logo key + M Minimizes all open applications
Shift+Windows logo key + M Undoes Minimize All
Windows logo key + R Displays Run dialog box
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
1-15
Keyboard Lights
The following figure identifies the location of the three keyboard lights. For a
description and purpose of each light, refer to the corresponding table.
3
2
1
Figure 1-5. Keyboard lights
Table 1-6
Keyboard Lights
Ref. Description Function
1
Num Lock When Num Lock is enabled (light is on), the numeric
keypad is activated.
2
Caps Lock When the Caps Lock is enabled (light is on), all text
appears in uppercase when typed.
3
Scroll Lock When Scroll Lock is enabled (light is on), the screen
is prevented from scrolling.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: B-CH01.DOC Last Saved On: 12/10/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-1
Chapter 2
Compaq Setup and Diagnostic Software
Your Compaq Professional Workstation AP400 comes with Compaq setup and
diagnostic software (F10 Setup). This software includes Compaq Utilities
preinstalled on a hard drive partition. This chapter explains how to access the
Compaq Utilities menu, describes the options available in Compaq Utilities,
and discusses the ROM BIOS (Read Only Memory Basic Input/Output
System).
If you have reformatted your hard drive and removed the Compaq Utilities
partition, you can reinstall it by using the Compaq SmartStart for Workstations
CD, or you can download Setup and User Diagnostics from the Compaq
website at http://www.compaq.com.
IMPORTANT: For more information about installing your operating system,
drivers, and other support software, refer to the Software Installation Guide.
Accessing the Compaq Utilities Menu
To access the Compaq Utilities menu:
1. Turn on or restart the workstation.
NOTE: Do not restart your workstation while in Windows NT. Instead, exit
Windows NT by clicking Start, Shut Down, Restart the computer.
2. When you see the words "F10=Setup" in the bottom-right corner of the
screen, press F10. You have approximately two seconds to press F10 or
you must restart the workstation.
3. Press Enter to bypass the title and welcome screens. The Compaq
Utilities menu appears.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Compaq Setup and Diagnostic Software
2-2
The Compaq Utilities menu consists of the following choices:
Computer Setup
s
Computer Checkup (TEST)
s
View System Information (INSPECT)
s
Create a Diagnostics Diskette
s
Manage Diagnostics Partition
s
Exit from this Utility
s
Computer Setup
Use Computer Setup in the following instances:
To verify configuration parameters when resolving problems.
s
To get an overview of the workstation's hardware.
s
To modify settings for graphics, processor, memory, audio, storage,
s
communications, and input devices.
To enable or disable removable media drive boot ability.
s
To enable or disable removable media drive write control.
s
To enable or disable the serial or parallel ports.
s
To resolve errors when a system configuration error is detected during
s
the Power-On Self-Test (POST) and is not automatically fixed by POST.
To change factory default settings.
s
To change the system boot order (refer to the setup help file for more
s
information).
If you add new options, such as a network interface controller upgrade.
s
IMPORTANT: Be sure to configure new options and drivers in your
operating system after they have been configured by the Setup utility.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-3
Security Management
Your workstation offers security features that provide solutions for a variety of
potential concerns. Use the Security Management feature of Computer Setup in
the following instances:
To set or change your Power-on Password.
s
To set or change the Setup (administrator) Password, which protects the
s
workstation configuration.
To password-protect access to your system after turning on the
s
workstation.
To set or change QuickLock features.
s
See Chapter 3 to identify the security features, their purposes, and how to
establish them.
Power Management
Use the Power Management feature of Computer Setup in the following
instances:
To create a custom power conservation level.
s
To enable or disable power management.
s
To change component time-out periods.
s
CAUTION: Using the Energy Save Monitor feature with non
Energy Star-compliant monitors may cause video distortion when
the Screen Save time-out occurs.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Compaq Setup and Diagnostic Software
2-4
Computer Checkup (TEST)
Use Computer Checkup (TEST) in the following instances:
To determine if all devices are recognized by the system and functioning
s
properly. Running TEST is optional, but recommended, after you install
or connect a new device.
To save, print, or display the information generated by TEST. It is
s
recommended that you run TEST and have the printed report available
before placing a call to the Compaq Customer Support Center.
To assist your Compaq authorized dealer, reseller, or service provider in
s
analyzing the system by allowing the service provider to reproduce the
same environment on another workstation for testing.
To run Computer Checkup (TEST):
1. Turn on only the external devices that you wish to test. You may wish to
leave the printer connected to log error messages.
2. Access the Compaq Utilities menu.
3. From the Compaq Utilities menu, select Computer Checkup (TEST).
4. When the test option menu appears, select the option to view the device
list.
5. Verify that TEST correctly detected the devices installed.
NOTE: This utility will detect all devices manufactured by Compaq; devices
from other manufacturers may not be detected.
If the list is correct, select OK and go on to step 6.
t
If the list is incorrect, be sure that any new devices are installed
t
properly. If you do not find an installation problem, call your
Compaq authorized dealer, reseller, or service provider.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-5
6. Select one of the following from the test option menu:
Quick Check Diagnostics--This option runs a quick, general test
t
on each device with a minimal number of prompts. If errors occur,
they are displayed when the testing is complete.
Automatic Diagnostics--This option runs unattended, maximum
t
testing of each device with minimal prompts. You can choose how
many times to run the tests, to stop on errors, or to print or file a log
of errors.
Prompted Diagnostics--This option allows maximum control over
t
the device testing process. You can choose attended or unattended
testing, decide to stop on errors, or choose to print or file a log of
errors.
7. Follow the instructions on the screen as the diagnostic tests are run on
the devices. When the testing is complete, the screen displays the test
option menu again.
NOTE: When running TEST, record any error message numbers and have
them available when you contact your Compaq authorized dealer, reseller, or
service provider for assistance.
8. Exit to the Compaq Utilities menu.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Compaq Setup and Diagnostic Software
2-6
View System Information (INSPECT)
Use View System Information (INSPECT) in the following instances:
To view information about the system once it has been configured.
s
To save, print, or display the information generated by INSPECT. It is
s
recommended that you run INSPECT and have the printed report
available before placing a call to the Compaq Customer Support Center.
To assist your Compaq authorized dealer, reseller, or service provider in
s
analyzing the system by allowing the service provider to reproduce the
same environment on another workstation for testing.
INSPECT provides the following information about the system's operating
environment:
Contents of the operating system startup files
s
Current memory configuration
s
ROM versions
s
Type of processor and coprocessor
s
Types of drives installed
s
Active printer and communications interfaces
s
Type of modem installed
s
Graphics details
s
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-7
Create a Diagnostics Diskette
This option allows you to create both Setup or Diagnostics diskettes from the
diagnostics partition. To create the diskettes:
1. Turn on or restart the workstation. If Windows NT is running, click
Start, Shut Down, Restart the computer.
Immediately after the workstation completes Power-On Self-Test
(POST), which is indicated on the screen by the memory check, the
system beeps twice and the cursor moves to the upper-right corner of the
screen.
2. Press F10 as soon as you see the words "F10=Setup" in the bottom-
right corner of the screen.
3. If prompted, select the desired language.
4. Press Enter to bypass the Welcome to Compaq Utilities screen.
5. From the Compaq Utilities menu, select Create a Diagnostics Diskette.
One diagnostic and two setup diskettes will be created.
NOTE: The Diagnostics and Setup diskettes can also be created by
downloading the latest version from the Compaq website at
http://www.compaq.com.
Manage a Diagnostics Partition
This option allows you to create, delete, or upgrade the diagnostics software on
the workstation. This must be performed from a diagnostics diskette.
CAUTION: Creating a diagnostics partition involves
repartitioning the hard drive. Normally, this is only done to add
diagnostics to a new replacement hard drive. If the diagnostics
software is deleted, you will no longer be able to access the
Compaq Utilities menu.
Exit from This Utility
Use this option to exit the Compaq Utilities menu.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Compaq Setup and Diagnostic Software
2-8
ROM BIOS
Your workstation contains a set of software called Basic Input/Output System
(BIOS), which is stored in Read Only Memory (ROM) on the system board.
The BIOS contains a set of routines for Power-On Self-Test (POST) and
accessing hardware specific information. The ROM is upgradable via the
ROMPaq software utility.
Power-On Self-Test
When you turn on your workstation, the BIOS runs a number of tests, called
Power-On Self-Tests (POSTs). These tests check and initialize many hardware
components. The basic sequence for POST is:
1. Check and initialize low level hardware.
2. Count memory.
3. Initialize the processor(s).
4. Detect and spin up all drives.
5. Boot from, in sequence, either a CD, a diskette, or the hard drive.
Runtime Services
After your workstation boots to the operating system, the BIOS still provides
some runtime services to the operating system. For instance, the BIOS provides
information to the operating system on how many processors are installed, how
the system interrupts are configured, and information on the disk drives. BIOS
also provides information about your workstation's configuration and
maintenance.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-9
Upgrading the ROM BIOS
Since the BIOS is stored in ROM on the system board, the upgrade procedure is
different than the upgrade procedure for other software.
New versions of BIOS may be downloaded from the Compaq website at
http://www.compaq.com. BIOS upgrades are called ROMPaq.
To upgrade your ROM BIOS, execute the ROMPaq software and follow the
directions given by the ROMPaq software.
Boot Block ROM
The Boot Block ROM cannot be upgraded.
For more information about Boot Block ROM, see FailSafe Boot Block ROM
in Chapter 4.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: C-CH02.DOC Last Saved On: 12/10/98 11:03 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
3-1
Chapter 3
Security Features
Your workstation includes security features that provide solutions for potential
security problems. This chapter identifies these features and describes their
purposes.
The following table describes how the security features function. In some cases,
you must set switches located on the system board. For information on setting
these switches, refer to the hood labels located on the underside of the
workstation cover.
Table 3-1
Security Features Summary
Feature Purpose How It Is Established
Setup Password Prevents reconfiguration of the Computer Setup from the
workstation (use of the Computer Compaq Utilities menu
Setup utility) until the Setup
Password is entered. Used by
system administrator.
Power-on Prevents use of the workstation Computer Setup from the
Password until the Power-on Password is Compaq Utilities menu
entered. Blocks unauthorized
users.
Logon Password Prevents use of the workstation Windows NT Security
unless logon password is
entered. Allows file security for
multiple users.
QuickLock Disables keyboard without exiting Computer Setup from the
application Compaq Utilities menu (enabled
with a Power-on Password)
Continued
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: D-CH03.DOC Last Saved On: 12/17/98 1:36 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Security Features
3-2
Security Features Summary Continued
Feature Purpose How It Is Established
Serial Interface Prevents transfer of data through Computer Setup from the
Control the integrated serial interface Compaq Utilities menu
Parallel Interface Prevents transfer of data through Computer Setup from the
Control the integrated parallel interface Compaq Utilities menu
Removable Prevents writing to the removable Computer Setup from the
Media Control media drives. Allows read only Compaq Utilities menu
Smart Cover Indicates when workstation cover Computer Setup from the
Sensor has been removed Compaq Utilities menu. (Can be
set to require Setup Password
after cover has been removed.)
Cable Lock Inhibits access to the interior of Install a padlock with the
Provision the workstation to prevent security bracket to inhibit
unwanted configuration changes access to the interior of the
or component removal. Secures workstation; add a cable lock
the workstation to a fixed object to secure the workstation to a
fixed object.
Password Security
Your workstation supports security password features that can be established by
selecting Computer Setup from the Compaq Utilities menu. To access these
features, complete the procedures described in the sections that follow.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: D-CH03.DOC Last Saved On: 12/17/98 1:36 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
3-3
Power-on Password
Establishing a Power-on Password through Computer Setup prevents
unauthorized access to the workstation when the power is turned on. To access
the workstation, you must enter the password when the key icon ( ) appears
on the monitor.
IMPORTANT: The Power-on Password is established for the first time using
the Computer Setup utility. Once established, the password cannot be changed
or deleted using the Setup utility. To change or delete the Power-on Password,
see "Changing a Power-on Password" or "Deleting a Power-on Password" in
this chapter.
To establish a Power-on Password:
1. Turn on the workstation.
2. When you see the words "F10=Setup" in the bottom-right corner of the
screen, press F10.
NOTE: You have approximately two seconds to press F10. If you do not press
F10 during this time, you must turn the workstation off, then on again to
access the utility.
3. Press Enter to bypass the welcome screens and display the main menu.
4. From the main menu, select Computer Setup and press Enter.
5. From the Computer Setup main menu, select the Security Management
feature under Built-In Devices.
6. Locate the Power-on Password option and follow the instructions
provided to enable it.
7. Save the configuration and exit the utility.
For more information about the various screen and configuration options, see
Chapter 2.
Compaq Professional Workstation AP400 Reference Guide
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
File Name: D-CH03.DOC Last Saved On: 12/17/98 1:36 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Security Features
3-4
Entering a Power-on Password
| 317787-003
|
