SwiftNIC 10/100 Mbps Adapter User's Guide Product Information You can obtain NetWorth product information or technical support in the following ways: Call NetWorth technical support at 214-929-NWTH (6984) between t the hours of 8:00 a.m. and 6:00 p.m. (CST). Call NetWorths BBS at 214-929-4882. The BBS is available 24 t hours a day. The modem supports up to 14.4 Kbps and is configured for no parity, 8 data bits, 1 stop bit, and no flow control. Access NetWorth via CompuServe under Novells Vendor Forum B t (Go NVENB). Contact NetWorth via E-mail at: t nwsupport@networth.com Disclaimer NetWorth, Inc. makes no representations or warranties with respect to the contents or use of this manual, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, NetWorth, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revision or changes. Trademarks NetWorth, Inc. has made every effort to supply trademark information about company names, products, and services mentioned in this book. SwiftNIC and NetWorth are registered trademarks of NetWorth, Inc. Copyright 1994 NetWorth, Inc. All rights reserved. Printed in the U.S.A. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without express prior written consent of the publisher. ii SwiftNIC 10/100 Mbps Adapter User's Guide End Customer Product Warranty This is the warranty between NetWorth, Inc. (hereinafter called us) and the original end user of NetWorth product (hereinafter called you). Warranty Term We warrant all product manufactured by us to be free from defects in material and workmanship under normal use and service for a period of one year from their date of purchase. This warranty is offered only to you, the original end customer, and is subject to the exceptions below. We offer you a lifetime warranty on all components in the Series 1000, Series 2000 and Series 3000 products. Fans and power supplies are excepted from this policy and carry a three (3) year warranty from the date of purchase. Except as set forth below, if the product fails to be in good working order at any time during the applicable warranty period, we will, at our sole option, repair or replace the product at no additional charge. Limitations Under no conditions does our warranty include service to repair damage to the product resulting from accidents, disaster, misuse, abuse, misapplication or from modification of the product performed by any party other than NetWorth. Service Covered by Warranty If your product fails within thirty days after you receive it, it should be returned directly to us. Please contact our Customer Service Department directly as (214) 929-6984 and follow the procedures listed below in the section titled NetWorth Return Procedures. If you need service during the rest of the warranty period, you must return the unit to the reseller from whom you purchased it. If your reseller is no longer in business, you may contact our Customer Service Department directly at (214) 929-1700. In this case, please be prepared to give us the serial number of the equipment and the approximate original purchase date. Out-of-Warranty Service If the product needs repair after the warranty expires, we will do so for a flat rate fee. You can get specific repair pricing and shipping costs by calling our Customer Service Department at (214) 929-1700. You must follow the return procedures outlined below. NetWorth Return Procedures If service is required directly from NetWorth, either because the reseller is out of business or because the warranty has expired, please follow this procedure: a) Contact our Customer Service department at (214) 929-1700 and request a Return Material Authorization (RMA) number. Please be prepared to provide the serial number of the failing product, the name of the reseller from whom you purchased the product and a description of the failure that is as complete as possible. iii SwiftNIC 10/100 Mbps Adapter User's Guide b) We will use the serial number you give us to find the original shipment date of the item. The Customer Service Department can advise you of this date. If the product was not purchased directly from NetWorth (for instance, through a reseller) and is within warranty from the purchase date, but not from the original shipment date, we will ask you to include a copy of the original sellers invoice for the product showing the date of purchase if you request in-warranty service. c) Please pack the product in its original container and packing or a reasonable equivalent. If you need instruction on packing the unit, Customer Service can help you with this at the time that the RMA number is issued. d) Note the RMA number CLEARLY on the outside of the shipping box. Customer Remedies Our entire liability and your exclusive remedy shall be, at our sole option, the repair or replacement of defective products. Repair parts and products may be either reconditioned or new, but, if reconditioned, shall be of the same quality and carry the same warranty as new parts or products. All replaced parts become the property of NetWorth. Product Changes NETWORTH RESERVES THE RIGHT TO MAKE CHANGES IN ITS PRODUCTS W I T H O U T OBLIGATION TO INCORPORATE SUCH CHANGES INTO ANY PRODUCT PREVIOUSLY MANUFACTURED. Limitations THE FOREGOING LIMITED WARRANTY AND REMEDIES ARE EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, IN CL UD IN G WARRANTIES OF A NEW DESIGN, MERCHANTABILITY OR FITNESS OF USE. NETWORTH NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION OR USE OF ITS PRODUCTS. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. AS WARRANTED ABOVE, YOUR SOLE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL NETWORTH BE LIABLE F O R ANY DAMAGES, INCLUDING LOST PROFITS, LOST SAVINGS OR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT EVEN IF NETWORTH OR A C E RT I F I E D RESELLER OR DISTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY. S O M E STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. iv Contents Preface Features ......................................................................................vii Software Support........................................................................viii Supported Drivers ................................................................ viii Compatible Network Operating Systems.............................viii Technical Specifications .............................................................. ix LED Overview .............................................................................. x 1--Installing the Adapter Inserting the Adapter Into a Slot ................................................ 1-1 2--Configuring the Adapter PCI Adapters ............................................................................. 2-1 EISA Adapters ........................................................................... 2-2 Using FlashSet ................................................................... 2-2 Using the ECU .................................................................... 2-3 3--Testing the Adapter 4--Installing Network Drivers Supported Drivers ..................................................................... 4-1 Viewing the Instructions ............................................................ 4-2 Changing the Network Speed ................................................... 4-2 A--Troubleshooting Index v Contents vi Preface NetWorth's SwiftNIC 10/100 Mbps Adapters offer low-cost 10 Mbps or 100 Mbps connectivity for EISA and PCI workstations. This versatility makes the SwiftNIC a perfect adapter for 10BASE-T networks that will eventually upgrade to 100BASE-TX or for existing 100BASE-TX networks. Coupled with NetWorth's Micro100 100 Mbps 8-port Fast Ethernet Hubs, SwiftNIC adapters provide reliable 100BASE-TX performance at an affordable price. The SwiftNIC adapter comes in two different models: t 100 Mbps EISA Adapter (Part No. UTP100E) t 100 Mbps PCI Adapter (Part No. UTP100P) Features t Supplied drivers that support Novell NetWare t Full compatibility with the IEEE 802.2, 802.3, 10BASE-T, and draft 802.3u 100BASE-TX standards, allowing easy integration into existing Ethernet environments t Driver that operates at 10 Mbps or 100 Mbps without requiring a hardware changeover t Switchless and jumperless design t Quick Receive Interrupt which speeds the transfer of incoming data to the host t High-performance 32-bit architecture vii Preface Software Support The following information lists the drivers the SwiftNIC adapter supports and the compatible network operating systems. Supported Drivers The drivers on the Configuration and Driver disk support the following: t NetWare DOS ODI clients (using NETX and VLMs) Driver: UTP100.COM t NetWare OS/2 ODI clients (using NetWare Requester) Driver: UTP100.SYS t NetWare 3.11, 3.12, and 4.0x servers Driver: UTP100.LAN Compatible Network Operating Systems The SwiftNIC adapter is compatible with Novell's NetWare network operating systems. viii Preface Technical Specifications Power Requirements 1.25 Watts @ +5 VDC (EISA and PCI) Isolation Voltage 2000V RMS System Compatibility EISAcomplies to EISA spec 3.12 PCIcomplies to PCI spec 2.0 Ethernet Standard IEEE 802.2, 802.3, and 802.3u Ethernet Data Rules Autosense for 10 Mbps or 100 Mbps Media Connections RJ-45 for UTP, 10BASE-T, 100BASE-TX Ethernet Controller I n t e l 82556 32-bit Bus Master LAN controller Interrupt Levels EISA2, 3, 5, 7, 9, 10, 11, 12, or 15 PCIINTA I/O Address EISASlot specific SRAM Transmit/ 16 KB Receive Buffer Flash Memory 256 KB Operating Temperature 0C to 55C (32F to 131F) Humidity 10% to 90% non-condensing Diagnostic Software On-board, on-network Dimensions EISA7.275 x 5.125 inches PCI7.575 x 4.750 inches Certifications FCC Class B VDE Class B ix Preface LED Overview The SwiftNIC adapter has four LEDs that indicate the adapters operating status. The following illustration shows the location of each LED. 10MB LNK ACT 100MB LNK ACT SwiftNIC Adapter LEDs The LNK LEDs indicate that the adapter is connected to a hub or switch and is receiving link pulses. The ACT LED indicates read/write activity on the network. It does not always mean there is activity on the adapter. Green indicates 100 Mbps and yellow indicates 10 Mbps. x 1 Installing the Adapter T his chapter describes the SwiftNIC adapters cable requirements and explains how to install the adapter in your computer. To reliably operate your network at 100 megabits per second (Mbps), you must use unshielded twisted pair (UTP) Category 5, or better, wire. Note: Do not use Category 3 or 4 for 100 Mbps operation. Doing so can result in data loss. However, Category 3 or 4 wire is adequate for 10 Mbps operation. Inserting the Adapter in a Slot Follow the steps to install the adapter in your computer: 1. Turn off and unplug your computer. Warning: Turn off the computer's power before you remove its cover. Failure to do so could result in electric shock and might damage the adapter or computer. 2. Remove the cover bracket from an EISA or PCI busmaster adapter slot (according to the type of adapter you have). See your computers documentation to determine which slots are busmaster slots. Note: You must install the adapter in a busmaster slot. If the driver fails to load or diagnostics fail, try moving the adapter to a different slot. If you are not sure which s l o t s are busmaster slots, see your computer's documentation. 1-1 Installation Inserting the Adapter in a Slot EISA slot PCI slot PC-2612 Figure 1-1: EISA and PCI Busmaster Slots 3. Press the adapter into the slot until the adapter is seated firmly. Then secure the adapter bracket with a screw. 4. Repeat Steps 2 and 3 for each SwiftNIC adapter you install. 5. Replace the computer cover and plug in the power cord. 6. Connect a 2-pair UTP cable to the adapter. 1-2 2 Configuring the Adapter T his chapter provides instructions for configuring the SwiftNIC adapter. This includes information about PCI computers, EISA configuration utilities, and the FlashSet utility. PCI Adapters Peripheral Component Interconnect (PCI) computers are designed to automatically detect and configure PCI-compliant adapters, saving you from running a configuration program. When you start the computer, it automatically configures the adapter while it boots. Configuration is complete when the DOS prompt appears. You can now test the adapter as described in Chapter 3. Notes: -- If you have a PCI/EISA computer, use the PCI version of the SwiftNIC adapter, not the EISA version. In this type of computer, the PCI bus is the primary bus and has priority over the EISA bus. This means that access to the EISA bus is slower than access to the PCI bus. -- Be sure you use the latest BIOS for your computer. See the help file called "PCI.TXT" for a list of phone numbers of the leading PCI computer manufacturers. -- Some PCI computers require additional configuration (for example, upgrading the BIOS) to install a PCI adapter. 2-1 Configuring the Adapter EISA Adapters EISA Adapters You can configure an EISA adapter using either the FlashSet program or y o u r EISA Configuration Utility (ECU). FlashSet is the on-board configuration program stored in Flash memory. It automatically runs the first time you power on the computer after you install a SwiftNIC adapter. If you are installing an EISA adapter in a computer with PCI slots, you must configure the adapter using the ECU. If you have other NetWorth adapters equipped with Flash memory, you must disable the Flash memory on those adapters before you configure the SwiftNIC adapter. Use the ECU to disable the Flash. Using FlashSet When you start the computer after installing the SwiftNIC adapter, the FlashSet program begins. If the computer displays the following message, press to run FlashSet: F1 to continue F2 for Setup Follow these steps to use FlashSet: 1. On the FlashSet screen, select Continue to display the Select Adapter menu. 2. Press to save the configuration shown, or highlight the adapter and press to change its settings. FlashSet copies the configuration settings to the computer's NVRAM, just like the ECU. 3. Continue to the end of the procedure and select NO to disable FlashSet. This prevents FlashSet from running again the next time you start your computer. 4. Copy the !INT1060.CFG file from the Configuration and Driver disk to the computer's ECU disk or to the ECU directory on your computer's hard disk. The ECU can then use this file if you need to change the adapter's settings later. 2-2 EISA Adapters Configuring the Adapter 5. Test the SwiftNIC adapter as described in Chapter 3. Using the ECU If FlashSet does not operate on your computer, you must use the ECU that came with your computer to configure the SwiftNIC adapter. Follow these steps to use the ECU: 1. Insert the ECU disk into a drive and start your computer. 2. From the ECUs main menu, select the command for configuring your computer. 3. When prompted for the configuration disk, insert the Configuration and Driver disk into the specified disk drive and press . The ECU loads the !INT1060.CFG file. 4. Follo w the instructions in the computers documentation to complete the configuration. 5. Be sure the flash memory address for the SwiftNIC adapter is DISABLED. 6. Save the configuration and exit the ECU. 7. Test the SwiftNIC adapter as described in Chapter 3. 2-3 3 Testing the Adapter etWorth's diagnostic software lets you test the SwiftNIC adapter to N see if there are any problems with the adapter's hardware, the cabling, or the network connection. It is a good idea to run diagnostic tests every time you install an adapter. You can also use diagnostics to isolate problems during troubleshooting. Follow these steps to test the SwiftNIC adapter: 1. If the computer already has SwiftNIC network drivers installed, restart the computer without loading them. For example, if the drivers are loaded from the AUTOEXEC.BAT file, add REM at the beginning of each line that loads a driver. Or, boot the computer from a DOS disk. 2. Insert the Configuration and Driver disk into a floppy drive. Then switch to that drive, and, at the DOS prompt, type: U100DIAG Press Enter. 3. If you have more than one EISA or PCI adapter in your computer, a Board menu appears on the screen. From that menu, select the adapter you want to test. 4. From the Main menu, select the type of test you want to run. t Select Run diagnostics on board to test the components on the adapter. t Select Run diagnostics on network to test the network connector and cabling. To test the network more thoroughly, set up a responder as shown below. 3-1 Testing the Adapter 5. Repeat Steps 3 and 4 for each SwiftNIC adapter installed in the computer. To test the adapter with a responder on the network, follow these steps: 1. Go to a computer on the same network segment with a SwiftNIC adapter installed. 2. If the computer already has SwiftNIC network drivers installed, restart the computer without loading the drivers. For example, if the drivers are loaded from the AUTOEXEC.BAT file, add REM at the beginning of each line that loads a driver. Or, boot from a DOS disk. 3. Run the diagnostics program for the adapter that is installed in the computer. 4. From the Main menu, select the command for testing the adapter. Then select Set up as diagnostics responder. 5. Return to the computer you want to test. Run U100DIAG and select Run diagnostics on network. 3-2 4 Installing Network Drivers network driver is software that lets your adapter communicate with A your network operating system (NOS). These drivers are different for network clients and network servers. Because the process for installing a network driver varies widely among NOSs and is subject to frequent change, the instructions are not included here. Instead, they are in the README file on the supplied Configuration and Driver disk. Supported Drivers The drivers on the Configuration and Driver diskette support the following: t NetWare DOS ODI clients (using NETX and VLMs) Driver: UTP100.COM t NetWare OS/2 clients (using NetWare Requester) Driver: UTP100.SYS t NetWare 3.11, 3.12, and 4.0x servers Driver UTP100.LAN 4-1 Installing Network Drivers Supported Drivers Notes: -- You must use EMM386 version 4.49 or later. This is available with DOS version 6.22 and is in the \NWCLIENT directory on the Configuration and Driver diskette. -- On NetWare 3.11 servers, UTP100.LAN (NetWare 4.0x server driver) will not load unless you modify the server's STARTUP.NCF file to include the following line: SET MAXIMUM PHYSICAL RECEIVE PACKET SIZE = 1536 (or larger) This specifies the size for pre-allocated server buffers. See the NetWare 3.11 installation instructions for more details. -- If you plan to use the OS/2 ODI driver with the NET.CFG file supplied on the Configuration and Driver diskette, you must edit the NET.CFG file by changing all pound symbols (#) to semicolons (;). You do not need to do this if you use the DOS ODI driver. -- The server and DOS ODI client drivers for the SwiftNIC adapter support shared interrupts. However, because there is no industry-standard way to support shared interrupts, other adapters may support them differently, or not at all. If you think you have another PCI adapter that does not support shared interrupts (for example, a SCSI adapter), contact its manufacturer for a shared intrerrupt driver. Also try the following: Run the CMOS Setup program to assign a different interrupt to the other adapter Load the SwiftNIC adapter driver last. 4-2 Viewing the Instructions Installing Network Drivers Viewing the Instructions The instructions for installing network drivers are contained on the Configuration and Driver diskette. The README.TXT file contains a directory and a brief description of all the files on the diskette. To view the README file, use a text editor such as DOS EDIT. Changing the Network Speed The SwiftNIC adapter drivers automatically sense the network speed (determined by the network hub). To change the network speed, follow these steps: 1. At the hub, set the desired speed according to the hub manufacturers documentation or move the cable to a port that supports that speed. Note: Remember to use Category 5 cable for 100 Mbps. 2. Reboot the computer that contains the SwiftNIC adapter. 3. Load the drivers. They automatically sense the new speed and display the detected network speed. 4. Check the LEDs on the adapter to verify that the speed is correct. 4-3 A Troubleshooting his appendix provides troubleshooting information in case the T SwiftNIC adapter operates abnormally. If the SwiftNIC adapter does not connect to the network: t Check the LEDs on the adapter. If the LNK LED does not light, check all the connections at the adapter and the hub. Be sure the hub is transmitting at the correct speed and the drivers are loaded. If the ACT LED does not light, the adapter might not be transmitting or receiving data. Be sure the hub and network are operating and the drivers are loaded. t Be sure the cable is installed properly. The network cable must be securely attached at all connections. If the cable is attached but the problem persists, try a different cable. t Test the adapter by running the diagnostic tests described in Chapter 3. t R e f e r to the following Troubleshooting Chart and try the recommended solutions. A-1 Troubleshooting Troubleshooting Chart Problem Possible Solutions The screen remains blank or The default flash address displays an error message when (D000-D1FFh) might conflict with you turn on the computer. another address in the computer. Check the system setup and disable ROM shadowing at D000h. Determine what device is using the D000-D1FFh. Then reconfigure the device to use a different address. Remove the adapter and run the ECU. Configure the adapter for a different flash chip address or disable the flash chip, and then reinstall the adapter. Be sure there is a SwiftNIC The ECU cannot find the adapter. adapter in the computer. Be sure the adapter is seated firmly in the slot. This is particularly critical with EISA adapters. Be sure the adapter is in a correct EISA or PCI slot (not an ISA slot). Try a different busmaster slot. Try a different SwiftNIC adapter. Be sure the network cable is Diagnostics pass, but the connection fails. securely attached. Be sure you are using Category 5 cabling for 100 Mbps. A-2 Troubleshooting Troubleshooting Chart, cont. Problem Possible Solution Be sure you have loaded the LNK LED does not light. network drivers. Check all connections at the adapter and the hub. Try another port on the hub. Be sure the hub port is configured for the correct speed, 10 Mbps or 100 Mbps. Be sure you have loaded the ACT LED does not light. network drivers. The network may be idle; try sending data from this workstation. The adapter is not transmitting or receiving data; try another SwiftNIC adapter. Be sure you are using Category Data is corrupted or sporadic at 100 Mbps. 5 cabling. Be sure the cable is connected The adapter stopped working when another adapter was added to the to the SwiftNIC adapter and not computer. to some other adapter. Try reseating the adapter. Be sure the adapter is seated firmly in the slot. Try reseating the adapter. The adapter stopped working without apparent cause. Try a different slot. The network driver files may be corrupt or deleted. Reinstall the drivers. Try a different adapter. A-3 Index ! D !INT1060.CFG, 2-2 - 2-3 diagnostic software, 3-1 DOS disk, 3-1 - 3-2 DOS ODI client, 4-2 A DOS prompt, 2-1, 4-3 drivers, network, 3-1, 4-1 adapter installing, 4-3 configuring, 2-1 types supported, 4-1 EISA, 2-2, 3-1 UTP100.LAN, 4-1 - 4-2 installing, 1-1 UTP100.COM, 4-1 PCI, 2-1, 3-1, 4-2 UTP100.SYS, 4-1 SCSI, 4-2 testing, 3-1 E AUTOEXEC.BAT, 3-1 - 3-2 ECU, 2-2 - 2-3 B EISA, 2-1 EISA adapter, 2-2, 3-1 BIOS, 2-1 EISA configuration utility busmaster slot, 1-1 - 1-2 see ECU EMM386, 4-2 C F cable Category 3 and 4, 1-1 flash memory, 2-2 Category 5, 1-1, 4-3 FlashSet utility, 2-1, 2-2 requirements, 1-1 unshielded twisted pair, 1-1 I UTP, 1-2 Category 3 and 4, 1-1 Category 5, 1-1, 4-3 inserting adapter, 1-1 clients, 4-1 installation, 1-1 CMOS setup program, 4-2 configuration utility, EISA, 2-1 configuring adapter, 2-1 cover bracket, 1-1 Index - 1 Index L S LEDs, 4-3 SCSI adapter, 4-2 servers, 4-1 STARTUP.NCF, 4-2 N T NET.CFG, 4-2 NetWare 3.11 server, 4-1 testing adapter, 3-1 3.12 server, 4-1 4.0x driver, 4-1 - 4-2 U 4.0x server, 4-1 DOS ODI clients, 4-1 U100DIAG, 3-1 - 3-2 OS/2 clients, 4-1 unshielded twisted pair Requester, 4-1 see UTP network drivers, 4-1 UTP, 1-1 network operating system see NOS network speed, changing, 4-3 V NETX, 4-1 NOS, 4-1, 4-3 VLMs, 4-1 NVRAM, 2-2 O OS/2 ODI driver, 4-2 P PCI, 2-1 PCI adapter, 3-1, 4-2 peripheral component interconnect See PCI R README file, 4-1, 4-3 REM, 3-1 - 3-2 responder, 3-2 Index - 2 707089-001 12/94
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