Third Edition (April 2000) Part Number 122830-003 Compaq Computer Corporation Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED "AS IS" AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. 2000 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Compaq Insight Manager, ProLiant, ROMPaq, SmartStart, NetFlex, registered United States Patent and Trademark Office. Netelligent and SoftPaq are trademarks and/or service marks of Compaq Computer Corporation. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel Corporation. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Compaq ProLiant ML350 Setup and Installation Guide Third Edition (April 2000) Part Number 122830-003 Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM Contents About This Guide Text Conventions.......................................................................................................vii Symbols in Text....................................................................................................... viii Symbols on Equipment...............................................................................................ix Getting Help ................................................................................................................ x Compaq Technical Support .................................................................................. x Compaq Website..................................................................................................xi Compaq Authorized Reseller...............................................................................xi Chapter 1 Server Features Standard Hardware Features.................................................................................... 1-2 Front Panel Components .................................................................................. 1-3 Rear Panel Connectors...................................................................................... 1-4 Drive Positions ................................................................................................. 1-5 System Board Components............................................................................... 1-6 Processors and System Memory....................................................................... 1-8 Expansion Slots ................................................................................................ 1-8 Disk Controller ................................................................................................. 1-8 Network Controller........................................................................................... 1-9 Ports/Connectors............................................................................................... 1-9 BIOS ................................................................................................................. 1-9 Server Feature Board Components ................................................................. 1-10 Power Supply.................................................................................................. 1-11 Warranty ......................................................................................................... 1-11 Server Configuration and Management ................................................................. 1-12 BIOS Setup Utility.......................................................................................... 1-12 Compaq SmartStart......................................................................................... 1-12 Compaq Insight Manager ............................................................................... 1-13 Diagnostic Tools............................................................................................. 1-13 Security Features ................................................................................................... 1-14 Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM iv Compaq ProLiant ML350 Setup and Installation Guide Chapter 2 Overview of Server Installation Selecting a Site......................................................................................................... 2-2 Unpacking the Server............................................................................................... 2-2 Locating Materials ................................................................................................... 2-2 Connecting the Power Cord and Peripheral Devices ............................................... 2-3 Installation Sequence ............................................................................................... 2-4 Preconfigured Operating System ...................................................................... 2-4 Operating System Purchased Separately........................................................... 2-6 Configuring the Server............................................................................................. 2-7 Chapter 3 Hardware Options Installation Shutting Down the Server ........................................................................................ 3-1 Opening or Removing the Front Bezel .................................................................... 3-2 Removing the Access Panel ..................................................................................... 3-3 Removing the Bezel Blanks ..................................................................................... 3-5 Storage Devices ....................................................................................................... 3-6 Drive Positions.................................................................................................. 3-6 Installation and Removal Guidelines for SCSI Hard Drives............................. 3-8 Installing a Non-Hot-Plug Hard Drive into a Non-Hot-Plug Drive Cage ......... 3-9 Removing a Non-Hot-Plug Hard Drive from a Non-Hot-Plug Drive Cage .... 3-11 Removing and Installing a Hot-Plug Hard Drive............................................ 3-13 Installing a 3.5-Inch Hard Drive in a 5.25-Inch Drive Adapter ...................... 3-14 Installing a Tape Drive or Other Device in a Removable Media Bay............. 3-15 Removing a Tape Drive or Other Device from the Removable Media Bay ... 3-18 Expansion Slots...................................................................................................... 3-20 Installing an Expansion Board ........................................................................ 3-21 Configuring PCI and ISA Devices.................................................................. 3-22 BIOS Setup Utility.......................................................................................... 3-22 Compaq Recommendations for ISA Devices......................................................... 3-23 Memory Modules................................................................................................... 3-24 Technical Information and Important Guidelines for DIMM Installation ...... 3-24 Installing a Memory Module .......................................................................... 3-24 Removing a Memory Module ......................................................................... 3-26 Installing a Second Processor and Processor Power Module................................. 3-27 Installing a Second Processor ......................................................................... 3-27 Installing a Second Processor Power Module................................................. 3-30 Removing a Second Processor and Processor Power Module ............................... 3-30 Removing a Second Processor........................................................................ 3-31 Removing a Processor Power Module ............................................................ 3-33 Replacing the Battery............................................................................................. 3-33 Replacing the System Board Battery .............................................................. 3-33 Replacing the Server Feature Board Battery................................................... 3-35 Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM Contents v Chapter 4 Cabling Guidelines Storage Device Installation Guidelines.................................................................... 4-1 Identifying the Internal SCSI Components....................................................... 4-2 Identifying and Connecting a Fast SCSI-2 Device (Narrow) ........................... 4-5 Connecting an Integrated Wide-Ultra2 SCSI Controller to an Internal Non-Hot-Plug Hard Drive ................................................................................ 4-6 Connecting an Integrated Wide-Ultra2 SCSI Controller to a Removable Media or Other Device ..................................................................................... 4-7 Connecting Internal Hard Drives to Option SCSI or Smart Array Controllers ........................................................................................................ 4-8 Installing an External SCSI Connector........................................................... 4-10 Connecting IDE Devices to the Integrated IDE Controller ............................ 4-11 Connecting the Server Management Information Cable (SMIC) ................... 4-12 Connecting the System Fan ............................................................................ 4-13 Chapter 5 Server Configuration and Utilities BIOS Setup Utility................................................................................................... 5-1 Navigating the BIOS Setup Utility ................................................................... 5-2 Using the BIOS Setup Utility ........................................................................... 5-2 ROMPaq .................................................................................................................. 5-7 SmartStart ................................................................................................................ 5-7 Compaq Insight Manager......................................................................................... 5-8 SmartStart Diskette Builder ..................................................................................... 5-9 Compaq Survey Utility ............................................................................................ 5-9 Installing Survey............................................................................................. 5-10 Running Survey .............................................................................................. 5-10 Compaq Diagnostics Utility................................................................................... 5-11 Automatic Server Recovery (ASR) ....................................................................... 5-11 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers .....................................................A-1 Communications Commission Notice .....................................................................A-1 Class A Equipment ..................................................................................................A-2 Class B Equipment ..................................................................................................A-2 Declaration of Conformity for Products Marked with the FCC Logo - United States Only............................................................................................A-3 Modifications ....................................................................................................A-3 Cables ...............................................................................................................A-3 Canadian Notice (Avis Canadien) ...........................................................................A-4 Class A Equipment ...........................................................................................A-4 Class B Equipment ...........................................................................................A-4 Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM vi Compaq ProLiant ML350 Setup and Installation Guide Regulatory Compliance Notices continued European Union Notice........................................................................................... A-4 Japanese Notice....................................................................................................... A-5 Taiwanese Notice.................................................................................................... A-5 Battery Replacement Notice ................................................................................... A-5 Laser Compliance ................................................................................................... A-6 Power Cords............................................................................................................ A-7 Mouse Compliance Statement................................................................................. A-7 Appendix B Electrostatic Discharge Grounding Methods .................................................................................................B-2 Appendix C Switches and Jumpers Setting System Board Switches ...............................................................................C-1 System Board Configuration Switch Settings...................................................C-2 Server Feature Board Configuration Switch Settings .......................................C-3 SCSI Device Jumper Settings ...........................................................................C-4 Index Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase. FILENAMES File names appear in uppercase italics. Menu Options, These elements appear in initial capital letters. Command Names, Dialog Box Names COMMANDS, These elements appear in uppercase. DIRECTORY NAMES, and DRIVE NAMES Type When you are instructed to type information, type the information without pressing the Enter key. Enter When you are instructed to enter information, type the information and then press the Enter key. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM viii Compaq ProLiant ML350 Setup and Installation Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings: WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM About This Guide ix Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist: Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of injury from electrical shock hazards, do not open this enclosure. Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM x Compaq ProLiant ML350 Setup and Installation Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for your product for as long as you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Compaq Technical Phone Support Center at 1 1-800-OK-COMPAQ . This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for worldwide Technical Support Centers are listed on the Compaq website. Access the Compaq website on the Internet at: www.compaq.com Be sure to have the following information available before you call Compaq: I Technical support registration number (if applicable) I Product serial number I Product model name and numbers I Applicable error messages I Add-on boards or hardware I Third-party hardware or software I Operating system type and revision level I Detailed, specific questions 1 For continuous quality improvement, calls may be recorded or monitored. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM About This Guide xi Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website on the Internet at: www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: I In the United States, call 1-800-345-1518. I In Canada, call 1-800-263-5868. I Elsewhere, see the Compaq website for locations and telephone numbers. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: A-FRNT.DOC Last Saved On: 4/12/00 12:53 PM 1 Chapter Server Features The Compaq ProLiant ML350 delivers the latest performance features at a very competitive price. Whether deployed in a workgroup setting within a large corporation or as the primary server in a small-to-medium business, the ProLiant ML350 is an ideal server for applications such as shared Internet access, small database, and file/print. This business-critical server delivers Intel Pentium III technology, Error Checking and Correcting Memory, an easy-to-service chassis, and leading server management tools such as Compaq Insight Manager and BIOS Setup utility. Server features include: I Latest Intel Pentium III processor with 133-MHz system bus I Dual processor capability I 133-MHz registered, Error Checking and Correcting (ECC), Synchronous Dynamic Random Access Memory (SDRAM) DIMMs, upgradable to 2 GB I Capacity for four 1-inch hard drives in the hard drive cage I Support for hot-plug hard drives (on some models) I Four removable media bays (two available) I Integrated Dual Channel Wide-Ultra2 SCSI Controller I Integrated Compaq Fast Ethernet NIC 10/100 Auto Switching Network Controller I Three available 32-bit PCI slots, two 64-bit PCI slots, and one ISA slot I IDE CD-ROM drive Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 1-2 Compaq ProLiant ML350 Setup and Installation Guide Figure 1-1. Compaq ProLiant ML350 Standard Hardware Features The following features are standard on the ProLiant ML350, unless otherwise noted. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM Server Features 1-3 Front Panel Components Figure 1-2 and Table 1-1 show the components on the front panel of the ProLiant ML350. 1 2 3 4 A B Figure 1-2. Identifying front panel components: A (non-hot-plug), B (hot-plug) Table 1-1 Front Panel Components A (Non-Hot-Plug), B (Hot-Plug) Item Component Removable media bays CD-ROM drive Diskette drive Hard drive bays Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 1-4 Compaq ProLiant ML350 Setup and Installation Guide Rear Panel Connectors WARNING: This equipment is designed for connection to a grounded (earthed) outlet. The grounding type plug is an important safety feature. To avoid the risk of electrical shock or damage to your equipment, do not disable this feature. Figure 1-3 and Table 1-2 show the connectors on the rear panel of the ProLiant ML350. 8 1 2 3 9 4 5 6 7 Figure 1-3. Identifying rear panel connectors Table 1-2 Rear Panel Connectors Item Connector Item Connector
Serial port A connector RJ-45 Ethernet connector
Parallel port connector Video connector
Serial port B connector Power cord connector
Keyboard connector SCSI connector knockouts Mouse connector Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM Server Features 1-5 Drive Positions The ProLiant ML350 can support a maximum of eight internal drive bays (four are removable media drives and four are hard drives). Figure 1-4 and Table 1-3 show the drive configuration. 1 2 3 4 A B Figure 1-4. Identifying drive positions: A (non-hot-plug), B (hot-plug) Table 1-3 Drive Bay Dimensions A (Non-Hot-Plug), B (Hot-Plug) Item Dimension Item Dimension
5.25-inch half-height available 5.25-inch half-height 1.44-MB removable media drive bays diskette drive bay
5.25-inch half-height IDE (A) 3.5-inch x 1-inch CD-ROM drive bay non-hot-plug hard drive bay (B) 3.5-inch x 1-inch hot-plug hard drive bay Note: The open removable media drive bays can be occupied by any half-height device such as a 12/24-GB DAT tape drive. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 1-6 Compaq ProLiant ML350 Setup and Installation Guide System Board Components Figure 1-5 and Table 1-4 show the components and connectors on the system board of the ProLiant ML350. 1 2 3 4 5 6 23 22 7 24 21 8 25 20 9 26 19 10 27 18 28 17 16 15 14 12 11 13 Figure 1-5. Identifying system board components Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM Server Features 1-7 Table 1-4 System Board Components Item Component Item Component Power supply connector 32-bit PCI slot 5
Power supply connector 32-bit PCI slot 4
Processor slot 2 64-bit PCI slot 3
Processor slot 1 64-bit PCI slot 2
Diskette drive connector 32-bit PCI slot 1
(Server Feature Board) Primary IDE connector Server Management Information
Connector (SMIC) Secondary IDE connector System fan connector
System configuration switch Processor Power Module 1
(SW1) connector Power switch connector Processor Power Module 2
connector DIMM slots Serial port A connector
Battery Parallel port connector
Virtual power button connector Serial port B connector
ISA slot 7 Keyboard connector
32-bit PCI slot 6 Mouse connector
Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 1-8 Compaq ProLiant ML350 Setup and Installation Guide Processors and System Memory I Pentium III processor with integrated 256-KB AT Cache Dual Processor capability I Error Checking and Correcting (ECC) for memory error detection and correction I 128-MB, PC133-MHz ECC registered SDRAM DIMM, 64-bit system memory expandable to 2 GB I Support for 64-MB, 128-MB, 256-MB, or 512-MB, PC133-MHz ECC registered SDRAM DIMMs I Supports up to four registered SDRAM DIMMs (PC133-MHz ECC) I DIMMs may be installed one at a time Expansion Slots I Seven expansion slots (six available): four 32-bit PCI slots (three available), two 64-bit PCI slots, and one ISA slot I PCI bus provides peripheral transactions at a bus clock speed of up to 33 MHz Disk Controller I Integrated Dual-Channel Ultra2 SCSI Controller on the PCI local bus. The controller provides either two internal SCSI buses, two external SCSI buses, or one internal and one external SCSI bus. This controller performs at a maximum data transfer rate of 80-MB per second. I Optional controller boards for controller duplexing or expanding storage capacity are available. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM Server Features 1-9 Network Controller I Integrated Compaq Fast Ethernet NIC 10/100 Autoswitching Network Controller Interface Ports/Connector s I Serial (2) I Parallel I Keyboard I Mouse BIOS I ROMPaq utility for BIOS firmware upgrade I BIOS Setup utility for system configuration Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 1-10 Compaq ProLiant ML350 Setup and Installation Guide Server Feature Board Components Figure 1-6 and Table 1-5 show the components on the ProLiant ML350 Server Feature Board. 3 2 1 4 10 9 8 7 5 6 Figure 1-6. Identifying Server Feature Board components Table 1-5 Server Feature Board Components Item Component Item Component
Server Management Information RJ-45 Ethernet connector Connector (SMIC)
SCSI channel A Video connector
SCSI channel B Link status indicator
Server Feature Board 100-Mb connection indicator configuration switches
Replaceable lithium battery Activity indicator (CR2032) Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM Server Features 1-11 Interfaces I Integrated Dual Channel Wide-Ultra2 SCSI Controller I Integrated Compaq Fast Ethernet NIC 10/100 Autoswitching Network Controller Interface Video I Integrated ATI Rage IIc Video Controller providing maximum resolution of 1280 x 1024 noninterlaced at 16.7 million colors I Supports SVGA, VGA, and EGA graphics resolution I 4-MB video memory Power Supply I 300-watt power supply with power factor correction Warranty I Three-year on-site limited worldwide warranty I Prefailure warranty on processors, hard drives, and memory Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 1-12 Compaq ProLiant ML350 Setup and Installation Guide Server Configuration and Management The Compaq ProLiant ML350 offers an extensive set of features and optional tools to support effective server management and configuration, including: I BIOS Setup utility I Compaq SmartStart I Compaq Insight Manager I Diagnostic tools (POST, DIAGS, ROMPaq, ASR) BIOS Setup Utility The BIOS Setup utility (or F10 setup) performs a wide range of configuration activities, including the following: I Viewing system information I Selecting the operating system I Configuring system devices and installed options I Selecting the primary boot controller I Managing storage options I Backing up and restoring saved configurations Compaq SmartStart SmartStart, located on the SmartStart and Support Software CD, is the intelligent way to set up your Compaq server. SmartStart includes: I ROMPaq utility I Driver updates I Assisted operating system installations For information concerning SmartStart, refer to the Server Setup and Management pack included in the shipping box. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM Server Features 1-13 Compaq Insight Manager Compaq Insight Manager, which is loaded from the Compaq Management CD, is an easy-to-use software utility for collecting server information. Insight Manager performs the following functions: I Forwards server alerts and fault conditions I Monitors fault conditions and server performance I Controls server security and configuration I Remotely controls server I Initiates rapid recovery services Diagnostic Tools The software and firmware diagnostic tools available for your use include: I Power-On Self-Test (POST) I Diagnostics (DIAGS) I ROMPaq utilities to upgrade flash BIOS I Automatic Server Recovery (ASR) Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 1-14 Compaq ProLiant ML350 Setup and Installation Guide Security Features Security features include: I Setup Password I Power-on Password I Diskette Drive Control I Diskette Write Control I Diskette Boot Override I Serial Interface Control I CD Boot Override I Parallel Interface Control I Power Switch Protection I Bezel Lock Most security features are established through the Compaq BIOS Setup utility. For information concerning server security features, refer to the SmartStart and Support Software CD included in the shipping box. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: b-ch1 Server Features.doc Last Saved On: 4/12/00 12:54 PM 2 Chapter Overview of Server Installation The following instructions are provided as an overview for first-time installation of your server. If you have any problems, contact your Compaq authorized reseller. WARNING: To reduce the risk of electric shock or damage to the equipment: I Do not disable the power cord grounding plug. The grounding plug is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. I Disconnect power from the server by unplugging the power cord from either the electrical outlet or the server. I Do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug. CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded (earthed) before beginning any installation procedure. See Appendix B, "Electrostatic Discharge," for more information. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM 2-2 Compaq ProLiant ML350 Setup and Installation Guide Selecting a Site Make sure that the installation area you select has the following features: I Sturdy, level installation site that includes dedicated and properly grounded circuits, air conditioning, and static electricity protection I 7.6-cm (3-inch) clearance at front and back of server for proper ventilation I Separate electrical circuit for the server CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. Unpacking the Server Unpack the server, keyboard, and cables according to the instructions and illustrations printed on the shipping carton(s). Locating Materials Locate the following materials that were shipped with your ProLiant ML350: I Keyboard I Mouse I Power cord I Documentation label inside the server (most of the option installation and setup instructions are located on the label, which is attached to the inside of the access panel) I Documentation and software packs inside the shipping box: Server Setup and Management, Reference Information, and Software Products In addition to these supplied items, you may need: I Torx T-15 screw driver I Options to be installed, such as expansion boards, monitors, uninterruptible power supply (UPS), or memory I Application software Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM Overview of Server Installation 2-3 Connecting the Power Cord and Peripheral Devices After all internal hardware options have been installed in the server, connect the power cord and peripheral devices to the connectors located on the rear panel of the server as indicated in Figure 2-1 and Table 2-1. See Chapter 3, "Hardware Options Installation," or see the options kits for detailed instructions. WARNING: To reduce the risk of electrical shock or fire, do not plug telecommunications/telephone connectors into the Network Interface Card (NIC) receptacle. 8 1 2 3 9 4 5 6 7 Figure 2-1. Identifying rear panel connectors Table 2-1 Rear Panel Connectors Item Connector Item Connector
Serial port A connector RJ-45 Ethernet connector
Parallel port connector Video connector
Serial port B connector Power cord connector
Keyboard connector SCSI connector knockouts Mouse connector Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM 2-4 Compaq ProLiant ML350 Setup and Installation Guide Installation Sequence CAUTION: If your server has a factory-installed operating system, configure it using the instructions in the following section. Otherwise, follow the instructions in the "Operating System Purchased Separately" section later in this chapter. Preconfigured Operating System If you ordered your server with the operating system factory installed, everything required to install your operating system is already on the server. Refer to the steps provided in the Compaq Factory-Installed Operating System Software User Guide. 1. After the cables have been connected to the server, you are ready to power up the ProLiant ML350. Power up your server by opening the drive bay door and pressing the center of the power switch on the front of the server. Figure 2-2. Turning on power to the server Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM Overview of Server Installation 2-5 WARNING: To reduce the risk of electric shock or damage to the equipment I Do not disable the power cord grounding plug. The grounding plug is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. I Disconnect power from the server by unplugging the power cord from either the electrical outlet or the server. I Do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug. 2. Follow the screen instructions to complete the factory-installed operating system process. 3. Refer to Chapter 5, "Server Configuration and Utilities," and the Compaq Management CD for information about installing the Compaq Management Agents for your operating system. 4. After verifying your server configuration, back up your server. 5. Install any application software. This completes the installation. If you need to install additional options not pre-installed on your server, follow the steps in Chapter 3. Otherwise, you may skip the remainder of this chapter. CAUTION: Use the SmartStart and Support Software CD as recovery software only. Booting the server from the SmartStart and Support Software CD will reconfigure the system and will cause all data on the server to be lost. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM 2-6 Compaq ProLiant ML350 Setup and Installation Guide Operating System Purchased Separately If you purchased your operating system separately, you will need to install it using the SmartStart and Support Software CD. Refer to the Server Setup and Management pack for instructions on using SmartStart. The first time the server is configured, the SmartStart program automatically creates a necessary partition on your hard drive. This partition cannot be used for any other purpose and is not a traditional system partition. The following sequence should be performed when installing your server for the first time: IMPORTANT: To reduce the risk of damage to your server, complete the installation process by following the detailed procedures provided later in this chapter and in other sections of the setup and installation guide. 1. Select a site and unpack the server, keyboard, and mouse (monitor not supplied). 2. Install any PCI and ISA expansion boards. See Chapter 3, "Hardware Options Installation." See the options kits for detailed instructions. 3. Install other options: additional memory, hard drives, and external storage devices. See Chapter 3, "Hardware Options Installation." See the options kits for detailed instructions. You will need to run the BIOS Setup utility to change the boot device. 4. Connect cables: keyboard, mouse, monitor, network, and power. 5. Set switches: system board switches, Server Feature Board switches and SCSI ID settings, if changes are required. See Chapter 3, "Hardware Options Installation." 6. After the cables have been connected to the server, you are ready to power up the ProLiant ML350. Power up your server by opening the drive bay door and pressing the center of the power switch on the front of the server. 7. Run the BIOS Setup utility by pressing F10 (when prompted) to verify the type of operating system and set the date and time. For more information on the BIOS Setup utility, see Chapter 5, "Server Configuration and Utilities." 8. Install the SmartStart and Support Software CD. For SmartStart and Support Software CD initialization procedures, refer to the Server Setup and Management pack shipped with your server or see Chapter 5, "Server Configuration and Utilities." Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM Overview of Server Installation 2-7 9. Install Compaq Insight Manager to manage the server. For Compaq Management CD initialization procedures, refer to the Server Setup and Management pack shipped with your server. 10. Register your server. For server registration information, refer to the Server Setup and Management pack shipped with your server or register your Compaq server online at www.compaq.com/register. Send us your name, server serial number, and operating system (OS) information. You may also use your Compaq Server Profile Diskette to register after configuring your server with SmartStart. Simply follow the instructions on our website and insert the Compaq Server Profile Diskette when prompted. Configuring the Server The BIOS Setup utility can be used to configure the server and options. To invoke the setup utility, press the F10 key when prompted during the startup process. The SmartStart and Support Software CD contains the ROMPaq and updated drivers and assists with the operating system installation. To use the SmartStart and Support Software CD: 1. With your server powered up, press the CD eject button. 2. Locate the SmartStart and Support Software CD in the Server Setup and Management pack. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM 2-8 Compaq ProLiant ML350 Setup and Installation Guide 3. Insert the SmartStart and Support Software CD in the CD-ROM drive. Handle the CD by its edges, not by the flat surfaces of the disc. Figure 2-3. Inserting the CD-ROM 4. When the busy indicator turns green, the SmartStart sequence will begin. Refer to the SmartStart and Support Software CD for more information. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: c-ch2 Overview of Server Installation.doc Last Saved On: 4/12/00 12:55 PM 3 Chapter Hardware Options Installation This chapter provides procedures for installing, removing, and replacing hardware options on the Compaq ProLiant ML350. CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. Shutting Down the Server Before installing or removing options, prepare your server by following these steps: CAUTION: Failure to follow these directions could result in damage to equipment or loss of information. 1. Back up your server data and record configuration information. 2. Shut down the operating system in an orderly manner, as directed in your operating system instructions. 3. Power down the server by pressing the power button on the front of the server. IMPORTANT: The system power in the ProLiant ML350 does not completely shut off with the front panel power switch. To completely remove all power from the system, you must disconnect the power cord from the server. 4. Remove the power cord. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM 3-2 Compaq ProLiant ML350 Setup and Installation Guide WARNING: To reduce the risk of injury from electrical shock or damage to the equipment when installing an upgrade, make sure that the power to the server is turned off. Remove all AC power cords to completely disconnect power from the system. 5. Disconnect any other external equipment connections to the server. Opening or Removing the Front Bezel CAUTION: Before removing the front bezel, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet. 1. Follow the steps in "Shutting Down the Server" at the beginning of this chapter. 2. If the keylock is locked, unlock using the included key .
3. Open the front bezel fully to the right .
1 2 Figure 3-1. Unlocking the keylock and opening the front bezel
Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM Hardware Options Installation 3-3 4. To remove the front bezel, lift the bezel door upwards and pull it away from the chassis. Figure 3-2. Removing the front bezel To replace the front bezel, reverse the above procedure. NOTE: When replacing the front bezel, be sure the bottom hinge points are properly placed in the chassis before rotating the front bezel back into its original position. Removing the Access Panel To remove the access panel: WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. CAUTION: Before removing the access panel, make sure that the server is turned off, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet. CAUTION: Do not operate the server with the large access panel removed. This panel is an integral part of the cooling system and removing it while the system is running may adversely affect data integrity. 1. Follow the steps in "Shutting Down the Server" at the beginning of this chapter. 2. Open the front bezel fully to the right. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM 3-4 Compaq ProLiant ML350 Setup and Installation Guide 3. Loosen the two thumbscrews located on the left side of the front chassis . 4. Slide the access panel back about 1.5 cm (0.5 inch) .
5. Lift and remove the panel. 6. Turn the access panel over to locate the System Configuration Label. This label provides information on installing processor board options, configuring drives, installing drives, and setting switches. 1 2 Figure 3-3. Loosening the thumbscrews and removing the access panel
To replace the access panel, reverse the above procedure. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM Hardware Options Installation 3-5 Removing the Bezel Blanks NOTE: The bezel blanks must be removed from the front bezel if you are installing a storage device for the first time. The tray on the bezel blank is used as a drive adapter to mount hard drives into removable media bays. To remove a bezel blank from the front bezel: CAUTION: Before removing the front bezel, make sure that the server is turned off, all cables are disconnected from the server, and the power cord is disconnected from the grounded AC. 1. Follow the steps in "Removing the Access Panel" earlier in this chapter. 2. Pull up on the drivelock securing the drives to release the bezel
blanks. 3. Gently pull the bezel blank away from the front bezel, then remove the bezel blank . 2 1 Figure 3-4. Pulling up on the drivelock and removing the bezel blanks
To replace a bezel blank, reverse the above procedure. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM 3-6 Compaq ProLiant ML350 Setup and Installation Guide Storage Devices This section discusses removal and replacement procedures for the storage devices supported on the ProLiant ML350. Drive Positions The ProLiant ML350 can support a maximum of eight internal drive bays (four are removable media drives and four are hard disk drives). Figure 3-5 and Table 3-1 show the drive configuration. 1 2 3 4 A B Figure 3-5. Identifying drive positions, A (non-hot-plug drives), B (hot-plug drives) Table 3-1 Drive Bay Dimensions A (Non-Hot-Plug), B (Hot-Plug) Item Dimension Item Dimension
5.25-inch half-height available 5.25-inch half-height 1.44-MB removable media drive bays diskette drive bay
5.25-inch half-height IDE (A) 3.5-inch x 1-inch CD-ROM drive bay non-hot-plug hard drive bays (B) 3.5-inch x 1-inch hot-plug hard drive bays Note: The open removable media drive bays can be occupied by any half-height device such as a 12/24-GB DAT tape drive. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM Hardware Options Installation 3-7 Identifying Guide Screws When installing drives, you must install guide screws to ensure the drives align correctly in the drive cage. Compaq has provided extra guide screws. They are located behind the front bezel, on the front of the server. Some options use 5.25 M3 metric screws and some use HD 6-32 screws. The metric screws supplied by Compaq are black. Figure 3-6. Identifying drive guide screws Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM 3-8 Compaq ProLiant ML350 Setup and Installation Guide Installation and Removal Guidelines for SCSI Hard Drives Consider the following guidelines when adding SCSI hard drives: I Install drives in the bays in the following order: 0, 1, 2, 3, 4, 5, 6. I Assign SCSI device IDs in the following order: 0, 1, 2, 3, 4, 5, 6. See Figure 3-7, Figure 3-8, and Chapter 4, "Cabling Guidelines," for additional information. 6 5 4 3210 Figure 3-7. Non-hot-plug SCSI hard drive bay configuration 6 5 4 3 2 1 0 Figure 3-8. Hot-plug SCSI hard drive bay configuration Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM Hardware Options Installation 3-9 Installing a Non-Hot-Plug Hard Drive into a Non-Hot-Plug Drive Cage To install a 3.5-inch non-hot-plug hard drive into the drive cage: CAUTION: Before removing the front bezel, make sure that the server is turned off, all cables are disconnected from the server, and the power cord is disconnected from the grounded AC. 1. Follow the steps in "Removing the Access Panel" and "Removing the Bezel Blanks" earlier in this chapter. 2. Loosen the thumbscrews and remove the drive cage door .
1 2 Figure 3-9. Loosening the thumbscrews and removing the drive cage
door 3. To configure the device, set the SCSI ID. You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus. Refer to the documentation provided with the drive for instructions on setting the SCSI ID. IMPORTANT: It is recommended that you set the SCSI ID equal to the bay number. See Figure 3-7 for bay numbering. 4. Remove all terminating jumpers from third-party SCSI devices. (Compaq SCSI non-hot-plug cables are terminated.) 5. Install two guide screws on each side of the drive. Be sure the guide screws line up with the guide slots. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM 3-10 Compaq ProLiant ML350 Setup and Installation Guide 6. Slide the drive into the drive bay. Fill the drive bays from right to left. Figure 3-10. Installing a 3.5-inch hard drive 7. Attach the power and data cables to the back of the device. Figure 3-11. Cabling the drives 8. Close the drive cage door. Replace the access panel and the front bezel. NOTE: Using a non-Ultra2 drive will impact SCSI bus performance. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM Hardware Options Installation 3-11 Removing a Non-Hot-Plug Hard Drive from a Non-Hot-Plug Drive Cage To remove a 3.5-inch hard drive from the drive cage: CAUTION: Before removing the access panel, make sure that the server is turned off, all cables are disconnected from the server, and the power cord is disconnected from the grounded AC. 1. Follow the steps in "Removing the Access Panel" earlier in this chapter. 2. Disconnect the power and data cables from the back of the hard drive. Figure 3-12. Disconnecting the hard drive cables Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM 3-12 Compaq ProLiant ML350 Setup and Installation Guide 3. Press inward on the release tab and gently pull the drive out of the
drive bay . 1 2 Figure 3-13. Removing a non-hot-plug hard drive from a non-hot-plug drive bay 4. Remove the two guide screws from each side of the drive. Compaq Confidential Need to Know Required Writer: Michele Wray Project: Compaq ProLiant ML350 Setup and Installation Guide Comments: Part Number: 122830-003 File Name: d-ch3 Hardware Options Installation.doc Last Saved On: 2/22/00 9:14 AM Hardware Options Installation 3-13 Removing and Installing a Hot-Plug Hard Drive To install a hot-plug hard drive, first review the installation documentation that came with the drive. 1. Follow the steps in "Opening or Removing the Front Bezel" to access
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