3 If Compaq Insight Manager is loaded and configured, use it to check the operation statistics and possible error messages for the cluster interconnect adapter installed in each cluster node. When Using an Ethernet-based Cluster Interconnect 3 Make sure that the cluster interconnect and the client LAN are on different Ethernet switches. 3 Make sure that all non-Oracle Ethernet traffic is using the client LAN, not the cluster interconnect. When Using a ServerNet-based Cluster Interconnect 3 Use the viping utility to verify all nodes can communicate with each other over the ServerNet cluster interconnect. For information about viping options and error diagnostics, see Appendix A, "viping Utility." Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM Troubleshooting 7-9 Viping Does Not Complete Successfully Sometimes, when using viping to ping the node name (machine host name), the viping utility is not successful in communicating with the node specified. Before concluding that cluster nodes cannot communicate through a ServerNet cluster interconnect, try pinging the ServerNet ID of the node in question. Get the ServerNet ID of a node by entering a viping command from that node using the local node name as the operand for viping. For example, if the machine host name of a node is node1, enter viping node1 to get the ServerNet ID of node1. If on node1 the command viping node2 does not return successfully: 1. Get the ServerNet ID of node2 by entering viping node2 at node2. The viping utility responds in the following way. (0xF0040 is an example of a ServerNet ID.) Pinging node2 [0xF0040] with 12 bytes of data: Reply from 0xF0040: bytes = 12 time = 12ms 2. Test node1 to node2 ServerNet connectivity using the ServerNet ID by entering viping 0xF0040 at node1. The viping utility responds in the following way. Pinging 0xF0040 with 12 bytes of data: Reply from 0xF0040: bytes = 12 time = 12ms If the viping utility does not complete successfully using either the ServerNet ID or node name, check the hardware connections. If the hardware connections are correct, you might need to uninstall and reinstall the ServerNet OSDs. See Chapter 6, "Cluster Management." For information about viping options and error diagnostics, see Appendix A, "viping Utility." Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM 7-10 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Unable to Ping the Cluster Interconnect or the Client LAN 3 If you are using the recommended method of using static IP addresses, ensure that the hosts file and lmhosts files are properly set up. When Using an Ethernet-based Cluster Interconnect 3 Make sure that the Ethernet cables are properly connected and the Ethernet switch or hub is powered on. In a redundant cluster interconnect configuration, two Ethernet switches are used. Validate that all cluster interconnect adapters used as the primary interconnect path are connected to the same switch and that all adapters used as the redundant cluster interconnect path are connected to the redundant switch. 3 Make sure that the Ethernet drivers are properly installed and configured on the cluster nodes. Verify the Ethernet drivers for the cluster interconnect adapters are the same revision level on all cluster nodes. 3 If you are directly connecting a two node cluster with an Ethernet crossover cable, make sure the cable is connected to the cluster interconnect adapters, not the client LAN adapters. When Using a ServerNet-based Cluster Interconnect 3 Make sure that the ServerNet cables are properly connected and the ServerNet switch is powered on. In a redundant cluster interconnect configuration, two ServerNet switches are used to create an X-path and a Y-path for cluster interconnect communication. All of the ServerNet cables connected to the X-port on the ServerNet adapter must be connected to the same X-path ServerNet switch. Likewise, all ServerNet cables connected to the Y-port on the ServerNet adapter must be connected to the same Y-path ServerNet switch. 3 Make sure that the ServerNet drivers are properly installed and configured on the cluster nodes. Verify the ServerNet drivers for the cluster interconnect adapters are the same revision level on all cluster nodes. Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM Troubleshooting 7-11 Node or Nodes Unable to Rejoin the Cluster 3 Use ping to ensure that the rejoined node or nodes can communicate with other nodes in the cluster. 3 Make sure the OSDs have been properly installed on the affected node(s) by running the Oracle Universal Installer on the cluster's primary node. Click Installed Products and verify an entry for the OSDs exists. 3 Make sure the OracleCMService, the OracleNMService, and all other necessary Oracle services have started without error. Run the Services applet in the Windows NT Control Panel and check to see if the services have started. Run the Windows NT Event Log and check for error messages about the Oracle services. 3 Verify that the node has access to the shared storage. Run Windows NT Disk Administrator and make sure all the shared disk resources appear as expected. Ping Shows the Cluster Interconnect IP Address Instead of Client LAN IP Address 3 This issue is commonly caused by a problem in Windows NT. Windows NT Service Pack 4 provides a fix. 3 Refer to the Compaq white paper, Supported Ethernet Interconnect for Compaq Database Clusters using Oracle Parallel Server (Doc # ECG062/0299) for additional information. 3 If you do not have Windows NT Service Pack 4 installed, the following suggestions may alleviate the issue: Y Due to the complexity of Windows NT Server and multiple-NIC servers under Windows NT Server, the manner by which you assign a cluster interconnect or client LAN to a specific network card might not occur as you expected. Use the ping utility to verify IP and computer name addresses. You may have to accept the address that Windows NT Server has assigned to a given NIC port or subport. Y Check the %SystemRoot%\system32\drivers\etc\hosts file to verify that the cluster interconnect IP address and computer names are correctly associated and that the client LAN IP addresses and computer names are correctly associated. Perform ping testing as described in "Verifying Cluster Communications" in Chapter 5, "Installation and Configuration." Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM 7-12 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Troubleshooting Client-to-Cluster Connectivity Problems A Network Client Cannot Communicate with the Cluster 3 Verify the user ID has sufficient rights to perform the desired action. 3 Make sure proper network connectivity exists by verifying that the connections from the network client to the cluster are cabled correctly. Additionally, verify that the network routers/switches/hubs used in the client LAN are powered on and properly cabled. 3 Make sure that pinging an IP address over the client LAN from a client to the cluster issues a correct reply. Perform ping testing as described in "Verifying Cluster Communications" in Chapter 5, "Installation and Configuration." 3 Make sure that the TNSNames.ora file is properly configured on client and cluster nodes as defined by the Oracle Net8 Config Assistant utility. 3 Make sure that the Oracle TNSListener is running on the cluster nodes. Run the Service applet in the Windows NT Control Panel to verify that it is started. 3 Make sure that the Oracle Listener files are set up on the cluster nodes by using the Oracle TNSPing utility. Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM Troubleshooting 7-13 Troubleshooting Shared Storage Problems This section addresses potential problems arising from the use of the RA4000 External Storage Subsystem as a shared storage subsystem. This section does not address RA4000 Array problems that are specific to the storage subsystem itself or to the use of the storage subsystem in a standalone server configuration. For those issues, refer to the Compaq StorageWorks RAID Array 4000 User Guide. Node Cannot Connect to the Shared Drives 3 Verify that a physical connection exists from each node to the Storage Hub. Y Verify the shortwave Gigabit Interface Converters (GBICs) are properly seated. Y Verify that all Fibre Channel cables are properly connected to their GBICs. 3 Verify all nodes can access the shared storage. On each node, start Disk Administrator to verify that the same shared disk resources are seen from every node in the cluster. 3 The storage subsystem components must be powered on before the servers. If any cluster node was powered on before either the Storage Hub or the RA4000 Array, shut down the node then restart. Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM 7-14 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Drives in the RA4000 Array Are Not Recognized 3 Restart the affected node or nodes. 3 Make sure the Compaq StorageWorks Fibre Channel Host Adapter (Fibre Host Adapter) driver for Windows NT Server is installed and running on all cluster nodes. If it is not installed, refer to the Compaq StorageWorks Fibre Channel Host Adapter Installation Guide for detailed information about installing it. 3 If the drives are still not recognized, it is recommended that you start investigating the problem from the lowest level of drive configuration. Y Run the Compaq Array Configuration Utility. You can run this utility online if at least one logical drive is configured and recognized. The Array Configuration Utility is used to see if any of the drive arrays are offline (degraded or failed). Y The online utility is installed as part of the Compaq Support Software Diskette (SSD) for Windows NT Server. If you need to run this utility offline, shut down the servers and restart with either the SmartStart CD in the CD slot, or with diskette number 1 of the Array Configuration Utility in the A: drive. 3 If all drives are not recognized by the Array Configuration Utility, it is probably a physical connection problem. Y Verify that the lights on the Fibre Host Adapter, Storage Hub, and RA4000 Array Controller are all green. Y Verify the shortwave Gigabit Interface Converters (GBICs) are properly seated in the Fibre Host Adapters, the RA4000 Array Controller, and the Storage Hub. Y Verify that all Fibre Channel cables are properly connected to their shortwave GBICs. For details on how to connect the GBICs and the Fibre Channel cables, refer to the Compaq StorageWorks RAID Array 4000 User Guide. 3 If all drives are recognized by the Array Configuration Utility and are configured correctly, start Windows NT Server and run Disk Administrator. Verify that all drive volumes appear in Disk Administrator. 3 If you continue to have problems, refer to the Compaq Fibre Channel Troubleshooting Guide for further corrective actions. Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM Troubleshooting 7-15 Troubleshooting Other Potential Problems NT Blue Screen With AFD.SYS Failure Displayed This blue screen can occur as a result of a significant amount of traffic going over the Microsoft Windows NT NDIS driver. 3 Restart the node. 3 If the problem persists, contact Microsoft and request the AFD.SYS hotfix. Compaq Confidential Need to Know Required Writer: Bob Schiermann Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/2/99 9:14 AM A Appendix viping Utility The viping utility verifies that cluster nodes can communicate with each other using the ServerNet cluster interconnect. The following shows the syntax and option summary of the viping command. Syntax and Option Summary viping < node |snid > [-t] [-b size] [-v] [-?] Node name or ServerNet ID. The node name is the machine host name, or local node name. 0xF0040 is an example of a ServerNet ID. A node can determine its own ServerNet ID by using its machine host name as the operand for viping. -t Retry the viping command until interrupted. This option is useful if, for example, you are changing ServerNet cabling and you want viping to continue trying to establish communication while making cable changes. -b size Size of the viping buffer. The default size is 12 bytes. The maximum size is 256K bytes, which is useful when diagnosing problems with large data transfers. -v Enable verbose logging output. This option provides extended tracing information, which can be useful in debugging situations. -? Display viping command syntax and option summary. Compaq Confidential Need to Know Required Writer: Linda Waterhouse Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: i-apa viping utility.doc Last Saved On: 5/7/99 9:17 AM A-2 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Example To test ServerNet connectivity from one node to another in which the machine host names are node1 and node2, enter the following command at node1: C\: viping node2 If successful, viping returns the following sample output. (0xF0040 is an example of a ServerNet ID.) Pinging node2 [0xF0040] with 12 bytes of data: Reply from 0xF0040: bytes = 12 time = 12ms Error Diagnostics The following table shows the errors viping can produce, possible causes, and what action to take to correct the problem. Table A-1 viping Errors Error Possible Cause/Corrective Action Generic system resource error. The system might be running low on memory or system resources. Try the operation again. If the problem persists, restart the system. Generic vi internal error. Check ServerNet hardware connections. If the problem persists, restart the system or uninstall and reinstall ServerNet OSDs. Data integrity check failed. Potential data corruption has been detected. Check ServerNet hardware connections. If the problem persists, restart the system or uninstall and reinstall ServerNet OSDs. continued Compaq Confidential Need to Know Required Writer: Linda Waterhouse Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: i-apa viping utility.doc Last Saved On: 5/7/99 9:17 AM viping Utility A-3 Table A-1 viping Errors continued Error Possible Cause/Corrective Action Connection to remote node timed A communications error with a remote node has out. occurred. Check ServerNet hardware connections and verify the ServerNet ID for the remote node. If the problem persists, restart the system or uninstall and reinstall ServerNet OSDs. Request timed out. A communications error with a remote node has occurred. Check ServerNet hardware connections. If the problem persists, restart the system or uninstall and reinstall ServerNet OSDs. Unrecognized parameter -a. The format of viping does not conform to normal usage. Correct the command syntax and try again. Multiple node names defined node More than one node name has been specified. and node. Correct the command syntax and try again. Unable to determine SNID for viping could not communicate with the remote remote node node. node using the node name. Try again using the ServerNet ID as the operand for viping. Compaq Confidential Need to Know Required Writer: Linda Waterhouse Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: i-apa viping utility.doc Last Saved On: 5/7/99 9:17 AM Glossary A measure of how well a computer system can deliver services to its Availability clients continuously. Availability is typically expressed as a percentage, with 100% being the best possible rating. A local area network dedicated to servicing requests between Client LAN network client machines and between the cluster nodes and the client machines. This is different than a cluster interconnect, which is dedicated to servicing information requests to and from only cluster nodes. An integration of software and hardware technologies that enables a Cluster set of loosely-coupled servers and storage to present a single system image to clients and to operate as a single system. Clustering is a way to improve availability and scalability. The period of time that a computer system is unable to service Downtime clients' requests. A standard network protocol that operates mostly on a physical Ethernet level, using network interface cards and cabling to transmit data between computers. Transfer rates are normally 10 or 100 megabits per second. Compaq Confidential Need to Know Required Writer: Ron Reisdorf Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: j-Glossary.doc Last Saved On: 6/2/99 9:21 AM 2 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide A characteristic that allows continued operation of a computer entity Fault tolerance when a fault (or failure) is encountered. Fault tolerance applies to a computer component, an individual computer, or a cluster of computers, primarily through designing redundant elements into the entity. An IEEE standard for providing high-speed data transfer among Fibre channel workstations, mainframes, supercomputers, desktop computers, storage devices, and display devices. Heartbeat A signal transmitted between cluster nodes to indicate whether the nodes are operating. High availability A term used to identify a computer system that can continuously deliver services to its clients 99.9% of the time (no more than 8.5 hours of downtime per year). Hot pluggable A computer component that can be removed and replaced without powering down the system. Hot spare A computer component that is powered on, not actively processing data, and awaiting a request to take over operation of a failed component. Interconnect A physical connection between cluster nodes that transmits intra- cluster communication, e.g. the cluster heartbeat. The Compaq Parallel Database Cluster interconnect is dedicated to servicing requests only between cluster nodes. Integrated An Oracle software component that coordinates database locks Distributed Lock among cluster nodes. Sometimes abbreviated as IDLM. Manager IP Address Internet Protocol Address. An address assigned to a network interface card, which computer entities use to locate and communicate with each other. IP addresses can be statically or dynamically assigned. LAN Local Area Network. Load balancing To balance the amount of work (processing) undertaken by each node in a cluster. Compaq Confidential Need to Know Required Writer: Ron Reisdorf Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: j-Glossary.doc Last Saved On: 6/2/99 9:21 AM Glossary 3 Multiple Fibre The installation of additional RA4000 External Storage Subsystem Channel loops components to the server nodes in a PDC/O1000 cluster for the purpose of increasing the amount of shared storage space available to the cluster nodes and to increase the cluster's I/O performance. NIC Network Interface Controller. A board that allows a computer to be connected with a network, and works with the network operating system to control the flow of information over the network. Node An individual server in a cluster. NTFS NT File System. A file organization system by which data is stored and accessed in a Windows NT operating system. Operating A collection of low-level software modules that monitor critical System clustering hardware components and constantly transmits/receives Dependent (OSD) cluster state information to/from Oracle Parallel Server. layer Oracle8i Parallel A software component that ships as an option of Oracle8i Enterprise Server (OPS) Edition. The component is responsible for enabling parallel database support. An additional license is required for OPS. Oracle Universal An installation application used to install and de-install both Oracle Installer software and the hardware vendor's Operating System Dependent modules. POST Power-On Self-Test. A set of operations executed every time a system is turned on to verify that components are present and operating. Raw Partition A disk partition that does not contain file system formatting information. An unformatted partition. Oracle Parallel Server requires its database files to be stored on raw partitions. RAID Redundant Array of Inexpensive Disks. A method of using hard disk drives in an array to provide data redundancy to increase system reliability and performance. Reliability The continuous integrity of a system (server, storage, network, or cluster). Compaq Confidential Need to Know Required Writer: Ron Reisdorf Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: j-Glossary.doc Last Saved On: 6/2/99 9:21 AM 4 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Resource A software or hardware entity upon which a client/server application or service is dependent. As it pertains to the Compaq Parallel Database Cluster, a cluster resource must have the ability to be managed by the cluster and must reside on one of the cluster nodes. Scalability The ability of a system (server, storage, network, or cluster) to grow or expand in performance, throughput, or capacity. ServerNet A communication architecture used for high-speed, low-latency transmission of data. In a Compaq Parallel Database Cluster, ServerNet can be implemented as the cluster interconnect; consisting of ServerNet adapters, switches, cables, and software drivers. Service A data set or operation set exported by application servers to their clients. Within the Windows NT operating system, a Service is server process that performs a specific system function. It frequently enables an application programming interface with which it interacts with other processes. Shared resource A type of cluster organization in which some resources are accessible to all systems in the cluster. Shared storage A storage system that can be accessed by multiple cluster nodes. Storage array A storage cabinet used to hold physical disk drives. The Compaq RA4000 Array is an example of a storage array. Storage system A complete storage subsystem, including array controller(s), storage array(s), and physical disk(s). System A complete computer system capable of operating independently. A system can be either a single processor system or an SMP system. Example: a server. UPS Uninterruptible power supply. Compaq Confidential Need to Know Required Writer: Ron Reisdorf Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: j-Glossary.doc Last Saved On: 6/2/99 9:21 AM Index cluster adding a node 6-10 A defined 1-2 administrator privileges 5-21 managing degradation in 6-3 Automatic Server Recovery 5-3 monitoring performance 6-22 availability replacing a node 6-10 defined 1-3 cluster communications ServerNet cluster interconnect 5-42 C verifying 5-20 cabling cluster configuration planning client LAN 5-11 large PDC/O1000 cluster 4-8 cluster interconnect 5-6 midsize PDC/O1000 Ethernet cluster cluster 4-7 interconnect 5-7 cluster connectivity Ethernet crossover cables 5-7 troubleshooting 7-10 Ethernet hubs 5-7 cluster interconnect Ethernet switches 5-7 cabling 5-6 ServerNet cluster defined 2-14 interconnect 5-9 Ethernet cluster ServerNet Switches 5-9 interconnect 2-15 capacity planning 4-2 options 2-14 cluster interconnect and client ServerNet cluster LAN components 4-5 interconnect 2-21 Compaq ProLiant servers 4-2 cluster interconnect adapters reference material 4-6 installation 5-4 shared storage cluster node components 4-3 adding 6-10 client LAN connectivity failure 7-13 adapters installation 5-4 replacing 6-10 cabling 5-11 shutting down 6-2 redundant 5-11 unable to join cluster 7-11 Compaq Confidential Need to Know Required Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: k-index.doc Last Saved On: 5/18/99 4:18 PM 2 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide configuration cluster nodes Oracle 5-43 supported servers 2-2 cluster software overview 3-1 D clusters Disk Administrator 5-18 overview 1-1 disk drives Compaq Array Configuration adding to increase Utility 5-6, 5-14, 5-15 capacity 6-19 Compaq authorized reseller xvii non-shared 4-14 Compaq Full Spectrum Fault planning 4-14 Management 3-4 replacing a failed disk 6-18 Compaq Insight Manager shared 4-15 description 3-3 distributed lock manager 2-14 for RA4000 External Storage downtime 1-3 Subsystem 2-13 Compaq Operating System Dependent Modules 3-4 E Compaq Options ROMPaq 3-4 Ethernet adapters Compaq SmartStart and Support installation 5-4 software 3-2 Ethernet cluster interconnect 2-15 Compaq software adapter installation 5-4 Array Configuration adapters 2-17 Utility 6-4, 7-14 cabling 5-7 Compaq Insight Manager 3-3, Ethernet switch 2-17 6-4 lmhosts and hosts files entries Compaq Operating System for 5-14 Dependent Modules 3-4 non-redundant Ethernet cluster Compaq Options interconnect 2-15 ROMPaq 3-4 redundant 5-8 Compaq SmartStart and redundant Ethernet cluster Support software 3-2 interconnect 2-16 Compaq Support Software Ethernet crossover cables Diskette for Windows cabling 5-7 NT 3-3 Ethernet hubs 5-7 Compaq System Configuration cabling 5-7 Utility 3-3 Ethernet OSDs summary of 3-2 installation 5-22 Compaq Storage Hub Ethernet switches 5-7 data paths 2-11 cabling 5-7 overview 2-9 power sequencing 5-13 Compaq Support Software Diskette for Windows NT 3-3 Compaq System Configuration Utility 3-3 Compaq website xvi Compaq Confidential Need to Know Required Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: k-index.doc Last Saved On: 5/18/99 4:18 PM Index 3 hardware 5-3 F operating system Fibre Channel software 5-14 distances 2-6 Oracle 5-42 Fibre Channel cable overview 5-2 maximum distances 2-6 RA4000 Arrays 5-5 Fibre Channel data paths ServerNet OSDs 5-31 Fibre Host Adapter to Storage servers 5-3 Hub 2-12 SmartStart 5-15 overview 2-11 SNMP agents 5-16, 5-19 Storage Hub to RA4000 troubleshooting 7-5 Array 2-13 Windows NT Server 5-16 Fibre Host Adapters Integrate Management Display 3-3 installation 5-3 Integrated Management Log 3-3 overview 2-11 interconnect firmware revisions 7-4 network protocol 5-14 redundancy 7-10 troubleshooting 7-8 G getting help xvi L lmhosts file 4-15, 5-15 H local area network (LAN) 2-24 hardware installation 5-3 M installation verification 5-45 help managing additional sources xvi cluster database software 6-5 Compaq website xvi Microsoft software Compq authorized resellers, Microsoft Windows NT Server telephone numbers xvi 4.0 3-2 technical support telephone multiple Fibre Channel loops 2-6 numbers xvi hosts file 4-15, 5-15 N net use command 5-21 I network planning 4-15 icons network protocols symbols on equipment xv TCP/IP 5-14 IMD See Integrated Management nodes Display installation 5-3 installation non-shared disk drives 4-14 cluster interconnect adapters 5-4 Ethernet OSDs 5-22 Fibre Host Adapters 5-3 Compaq Confidential Need to Know Required Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: k-index.doc Last Saved On: 5/18/99 4:18 PM 4 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide overview O Compaq Parallel Database operating system dependent Cluster 1-4 modules (OSDs) deinstalling 6-6 P installation 5-18 installation verification 5-45 PDUs 5-12 operating system software ping utility 5-21 description 3-2 planning installation 5-14 disk drives 4-14 OPS_CMDISK files 5-43 grouping physical disk storage Oracle space 4-13 configuration 5-43 networks 4-15 installation 5-42 power distribution 5-12 Oracle certification 3-7 RA4000 Arrays 5-13 Oracle CM Service 5-31, 5-41 servers 5-12 Oracle software power distribution units 5-12 client reconnect software 3-6 power sequencing 5-13 configuring 5-43 ProLiant servers installation availability features 2-3 troubleshooting 7-5 overview 2-2 Oracle certification 3-7 Oracle Enterprise R Manager 6-5 Oracle Universal Installer 7-5 RA4000 Array Oracle8i Enterprise Manager adding 6-20 Release 8.1.5 3-6 availability features 2-5 Oracle8i Parallel Server Option installation 5-5 Release 8.1.5 3-5 overview 2-8 Oracle8i Server Enterprise power distribution 5-13 Edition Release 8.1.5 3-5 power sequencing 5-13 Oracle8i Server Release troubleshooting 7-13 8.1.5 3-5 RA4000 Array Controller 2-9 upgrading 6-9 RA4000 External Storage Oracle Universal Installer 5-18 Subsystem Oracle8i Enterprise Manager components summary 2-4 Release 8.1.5 3-6 Fibre Channel data paths 2-11 Oracle8i Parallel Server Option Fibre Host Adapter 2-11 Release 8.1.5 3-5 maximum distances between Oracle8i Server Enterprise Edition components 2-6 Release 8.1.5 3-5 RA4000 Array 2-8 Oracle8i Server Release 8.1.5 3-5 RA4000 Array Controller 2-9 OSDs Storage Hub 2-9 installation 5-18 RAID planning installation verification 5-45 overview 4-9 OUI 5-18 Compaq Confidential Need to Know Required Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: k-index.doc Last Saved On: 5/18/99 4:18 PM Index 5 ServerNet Switches 5-9 raw data storage and datatbase cabling 5-9 size 4-11 overview 2-22 selecting correct levels 4-12 power sequencing 5-13 supported RAID levels 4-10 ServerNet VI Protocol 5-34 redundant servers client LAN 5-11 installation 5-3 ServerNet cluster power distribution 5-12 interconnect 5-10 power sequencing 5-13 redundant Ethernet client LAN Service Pack Service Pack for 5-11 for a redundant Ethernet client redundant Ethernet cluster LAN 5-11 interconnect 5-8 for a redundant Ethernet cluster Service Pack for 5-8 interconnect 5-8 RJ-45 receptacle xv shared storage troubleshooting 7-13 S SmartStart 5-15 Sanman 5-34 installation 5-15 scalability SNMP agents 5-34 defined 1-3 installation 5-16, 5-19 SCSI software drives 2-13 installation verification 5-45 ServerNet revisions 7-3 redundancy 7-10 Storage Hub ServerNet cluster interconnect description 2-9 adapter installation 5-4 power sequencing 5-13 cabling 5-9 symbols in text xiv lmhosts and hosts files entries symbols on equipment xv for 5-15 non-redundant ServerNet T cluster interconnect 2-21 redundant 5-10 technical support xvi redundant ServerNet cluster telephone numbers xvii interconnect 2-21 text conventions xiii ServerNet PCI Adapter 2-22 troubleshooting ServerNet Switch 2-22 basic tips 7-2 verifying communication cluster connectivity 7-10 in 5-42 error log files 6-3 ServerNet OSDs interconnect 7-8 installation 5-31 nodes unable to join ServerNet PCI Adapters cluster 7-11 driver 5-34 Oracle software installation 5-4 installation 7-5 overview 2-22 shared storage 7-13 viping 7-9 Compaq Confidential Need to Know Required Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: k-index.doc Last Saved On: 5/18/99 4:18 PM 6 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide electrical shock xv U Windows NT Server uninterrupible power sources 5-12 installation 5-16 UPSs 5-12 Windows NT Server Disk Administrator 5-18 www.compaq.com xvi V viping utility 5-42 W warnings Compaq Confidential Need to Know Required Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle 8i Release 8.1.5 Administrator Guide Comments: Part Number: 104286-001 File Name: k-index.doc Last Saved On: 5/18/99 4:18 PM
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