The server must complete this test each time it is powered up before it can
load the operating system and start running software applications.
If the server completes POST and attempts to load the operating system, see
"Server Operation Problems" later in this appendix.
WARNING: There is a risk of personal injury from hazardous energy levels. The
installation of options and routine maintenance and service of this product must
be performed by individuals who are knowledgeable about the procedures,
precautions, and hazards associated with equipment containing hazardous
energy circuits.
CAUTION: Do not reseat the processor. Ignore any references to this operation
in the Compaq Servers Troubleshooting Guide. This operation is not supported
for your server. When the processor is reseated or its heatsink is removed, the
thermal seal of the heatsink to the processor is broken, the thermal
effectiveness of the heatsink is compromised, and you must replace the
heatsink.. For all issues regarding the processor, contact your Compaq
authorized service provider for assistance.
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E-2 Compaq ProLiant DL320 Setup and Installation Guide
When the Server Does Not Start
Follow the sequence of steps below when the server does not start:
1. Verify that the computer and monitor are plugged into a working outlet.
2. Make sure your power source is working properly:
G Use the Power On/Off LED to check the status of the power source.
See "Front Panel LED Indicators" in Appendix D for the location of
the Power On/Off LED.
G Was the Power On/Off switch pressed firmly?
Refer to the "Power Source" section in the Compaq Servers
Troubleshooting Guide for details on what else to check.
3. If the system does not complete the Power-On Self-Test (POST) or start
loading an operating system, refer to the "General Loose Connections"
section in the Compaq Servers Troubleshooting Guide.
NOTE: If the server is power cycling, verify that the system is not restarting because of an
Automatic Server Recovery (ASR) power-up caused by another problem. Check Compaq
Insight ManagerTM for notification of this event. See Chapter 6 for more information.
4. Restart the server.
5. Check for the following "normal power-up sequence" to verify that your
system meets the minimal hardware requirements and is powered up
under normal operation:
a. The front panel Power On/Off LED turns green.
b. The fans start.
c. The server ROM initializes the server in the following sequence:
NOTE: If a monitor is connected to the server, status information is displayed on the
screen.
G Video initialization. The Compaq initialization screen is displayed.
G Processor initialization
G Memory test
G Memory initialization
G Diskette drive
G SCSI devices
G Option ROM
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Troubleshooting E-3
d. The operating system loads to complete the boot process.
If the problem persists, continue with the following section "Diagnosis Steps."
Diagnosis Steps
If your server does not power up, or powers up but does not complete the
Power-On Self-Test (POST), answer the questions in Table E-1 to determine
appropriate actions based on the symptoms. You will be directed to the
appropriate table in the section immediately following. This table outlines
possible reasons for the problem, options available to assist in diagnosis,
possible solutions available, and references to other sources of information.
Table E-1
Diagnosis Steps
Question Action
Question 1: What is the color of the front panel Power If off, go to Table E-2.
On/Off LED?
If green, go to Table E-3.
If amber, go to Table E-4.
Question 2: Does the server have video? If no, go to Table E-5.
If yes, the monitor is available for diagnosis.
Determine your next action by observing POST
progress and error messages. See Appendix C
in this guide, and refer to "POST Error
Messages" in the Compaq Servers
Troubleshooting Guide for a complete
description of each POST error message.
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E-4 Compaq ProLiant DL320 Setup and Installation Guide
Table E-2
The Front Panel Power On/Off LED is Off.
See "Front Panel LED Indicators" in Appendix D.
Possible Reasons The Next Step
The system is not connected to AC power, or no 1. Verify AC power connections.
AC power is available.
2. Press the Power On/Off switch.
There is a broken connection between the
If the server does not start, further information
backplane and the CD-ROM/diskette drive
is needed.
assembly.
3. Go to Question 1 in Table E-1.
A power supply problem exists. The power supply
may not be connected properly, may have a
damaged connector, or may have failed.
A cable connection between the system board
and the power supply is broken.
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Troubleshooting E-5
Table E-3
The Front Panel Power On/Off LED is Green.
CAUTION: Do not reseat the processor. Ignore any references to this operation in the Compaq
Servers Troubleshooting Guide. This operation is not supported for your server. When the
processor is reseated or its heatsink is removed, the thermal seal of the heatsink to the
processor is broken, the thermal effectiveness of the heatsink is compromised, and you must
replace the heatsink. For all issues regarding the processor, contact your Compaq authorized
service provider for assistance.
See "Front Panel LED Indicators" in Appendix D.
Possible Reasons The Next Step
If the Power On/Off LED is green, you can assume
A temperature violation may have caused a
that the following is true:
thermal shutdown.
I
The system may be trapped in reset. AC power is connected to the power supply
and providing adequate power.
All system fans may not be properly installed.
I The power supply 14-pin signal header cable
A power supply problem may exist.
is connected properly.
CMOS may be corrupted.
I The connection between the system board
The system ROM may be corrupted. and power switch is good.
1. Verify fan installation.
2. Verify installation of the power supply and
check all connections.
3. Try clearing CMOS. If you have to clear
CMOS, see Appendix D for the correct switch
setting and procedure.
4. Try performing ROMPaq disaster recovery to
replace a corrupted system ROM image. If
you must perform ROMPaq disaster recovery,
see Appendix D for the correct switch
settings.
Refer to the Compaq Servers Troubleshooting
Guide for procedures on ROMPaq disaster
recovery.
If these steps do not solve the problem, contact
your Compaq authorized service provider for
assistance.
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E-6 Compaq ProLiant DL320 Setup and Installation Guide
Table E-4
The Front Panel Power On/Off LED is Amber.
CAUTION: Do not reseat the processor. Ignore any references to this operation in the Compaq
Servers Troubleshooting Guide. This operation is not supported for your server. When the
processor is reseated or its heatsink is removed, the thermal seal of the heatsink to the
processor is broken, the thermal effectiveness of the heatsink is compromised, and you must
replace the heatsink. For all issues regarding the processor, contact your Compaq authorized
service provider for assistance.
See "Front Panel LED Indicators" in Appendix D.
Possible Reasons The Next Step
The Power On/Off switch has not been Verify installation of the power supply and check all
pressed. connections.
A power supply problem may exist. The If this does not solve the problem, contact your Compaq
power supply may have a damaged authorized service provider for assistance.
connector, or may have failed.
Reseat the PCI riser assembly, and restart the server.
The PCI riser board assembly may not be
If this does not solve the problem, go to Question 2 in
properly seated.
Table E-1.
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Troubleshooting E-7
Table E-5
Does the Server Have Video?
CAUTION: Do not reseat the processor. Ignore any references to this operation in the Compaq
Servers Troubleshooting Guide. This operation is not supported for your server. When the
processor is reseated or its heatsink is removed, the thermal seal of the heatsink to the processor
is broken, the thermal effectiveness of the heatsink is compromised, and you must replace the
heatsink. For all issues regarding the processor, contact your Compaq authorized service provider
for assistance.
Answer Possible Reasons The Next Step
Yes Video is available for diagnosis.
Determine your next action by observing
Power-On Self-Test (POST) progress and
error messages.
See Appendix C in this guide, and refer to
the Compaq Servers Troubleshooting
Guide for a complete description of each
POST error message.
No Video may not be connected properly. 1. If a video card is installed, make
sure the video cable is properly
Switches may not be set correctly on the connected.
system board.
Verify the video connections. Refer
The processor has failed. to "Video Problems" in the Compaq
Servers Troubleshooting Guide.
The integrated Processor Power Module (PPM)
has failed. 2. Verify the switch settings on the
system board. See "System Board
Switches" in Appendix D.
3. If you hear audible indicators, such
as a series of beeps, a POST error
message exists. See Appendix C in
this guide, and refer to the Compaq
Servers Troubleshooting Guide for a
complete description of each beep
sequence, and the corresponding
error messages.
If these steps do not solve the
problem, contact your Compaq
authorized service provider for
assistance.
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E-8 Compaq ProLiant DL320 Setup and Installation Guide
Server Operation Problems
Once your server has passed the Power-On Self-Test, you may still encounter
errors, such as an inability to load your operating system. Use Table E-6 to
troubleshoot server installation problems that occur after the initial startup.
For updated information on supported operating systems, log on to the
Internet:
http://www.compaq.com
NOTE: If the server is power cycling, verify that the system is not restarting because of an
Automatic Server Recovery (ASR) power-up caused by another problem. Check Compaq
Insight Manager for notification of this event. See Chapter 6 for more information.
Refer to the Compaq Servers Troubleshooting Guide for the following:
I Information you will need to (1) collect when diagnosing software
problems and (2) provide when contacting support
I Instructions on how to upgrade your operating system and its drivers,
what recovery options are available, and advice on minimizing
downtime
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Troubleshooting E-9
Table E-6
Server Operation Problems
Problem Possible Cause Possible Solution
System Wrong version of 1. Check the SmartStart release notes and user
documentation.
cannot load SmartStart is being
SmartStart. installed. 2. Refer to the Compaq website to verify the version of
SmartStart.
The CD-ROM/diskette 1. Run the ROM-Based Setup Utility (RBSU). See Chapter
drive assembly is not set 6 for complete instructions on the use of this utility.
as a bootable device. 2. Set the defaults, and exit the utility.
3. Rerun this utility to verify the system configuration.
1. Power down the server.
The CD-ROM/diskette
drive assembly is not 2. Verify that the CD-ROM/diskette drive assembly is
installed or is not installed.
properly connected.
3. Remove and reseat the CD-ROM/diskette drive
assembly.
4. Check the cable between the backplane and the
CD-ROM/diskette drive assembly to ensure proper
connection.
Refer to the Compaq ProLiant DL320 Maintenance and
Service Guide for connection information.
If the cable is not the problem, refer to "CD-ROM
Problems" in the Compaq Servers Troubleshooting
Guide.
The diskette in Remove the diskette.
CD-ROM/diskette drive
assembly is preventing
the system from loading.
SmartStart The operating system Run RBSU, and select the primary operating system. See
fails during has not been selected. Chapter 6 for complete instructions.
installation.
An error occurs during *Follow the error information provided. If you must reinstall,
installation. first run the Compaq System Erase Utility.
Refer to the Compaq Servers Troubleshooting Guide.
*CAUTION: The Compaq System Erase Utility causes the loss of all configuration information, as well
as a loss of existing data on all connected hard drives. Please read "Compaq System Erase Utility"
and the associated cautionary statements in the Compaq Servers Troubleshooting Guide before
performing this operation.
continued
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E-10 Compaq ProLiant DL320 Setup and Installation Guide
Table E-6
Server Operation Problems continued
Problem Possible Cause Possible Solution
Follow these steps:
The server A required operating
cannot load system step was missed. 1. Note the phase at which the operating system failed.
the operating
2. Remove any loaded operating system components.
system.
3. Refer to your operating system documentation.
4. Reinitiate installation procedures.
An installation problem Refer to your operating system documentation and to the
occurred. SmartStart release notes.
The primary hard drive To correct this problem, see "Setting Hard Drive Jumpers"
in Appendix D for complete instructions.
controller installation is
incorrect.
The hard drive controller To correct this problem, see "Setting Hard Drive Jumpers"
order is incorrect. in Appendix D for complete instructions.
A problem occurred after Refer to the documentation provided with the hardware.
the new hardware was Remove the new hardware.
added to the system.
A problem was You must complete the factory-installed operating system
encountered with software installation BEFORE adding new hardware to the
hardware added to a system.
new system ordered with Be sure you are following the instructions provided in the
a factory-installed Factory-Installed Operating System Software Installation
operating system (where Guide.
available).
Remove the new hardware, and complete the software
installation. Then, reinstall the new hardware.
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F
Appendix
Server Specifications and Connector
Interfaces
Compaq ProLiant DL320 Specifications
This appendix provides operating and performance specifications for Compaq
ProLiant DL320 servers.
Table F-1
System Unit Specifications
Item Description
Height 4.24 cm (1.67inch)
Depth 54.61 cm (21.5 inch)
Width 42.55 cm (16.75 inch)
Weight (configured with two SCSI hard 11.15 kg (24.58 lb)
drives, four DIMM modules, and a PCI
expansion board)
International input voltage requirements
Rated input voltage 100 to 240 VAC
Rated input frequency 50-60 Hz
Rated input current 3.3 A, 1.7 A (110 V, 220 V)
continued
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F-2 Compaq ProLiant DL320 Setup and Installation Guide
Table F-1
System Unit Specifications continued
Item Description
U.S. and international input voltage requirements
Rated input voltage 100-240 VAC
Rated input frequency 50-60 Hz
Rated input current 2A, 1A (100 to 120 VAC, 200 to 240 VAC)
Rated steady-state power 180 W
Maximum peak power 200 W (for max. duration of two minutes)
BTUs 820 BTU/hr
Temperature range
10 to 35C (50 to 95F)
Operating
Nonoperating Shipping: -40 to 60C (-40 to 140F)
Storage: -20 to 60C (-4 to 140F)
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating Shipping: 10% to 90%
Storage: 10% to 95%
28C (82F)
Maximum wet-bulb temperature
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Server Specifications and Connector Interfaces F-3
Compaq ProLiant DL320 Connectors
This section contains figures and tables showing connector locations on the
rear panel and the system board.
Rear Panel Connectors
The following figure and table show the connectors on the rear panel of the
ProLiant DL320 server.
4
1 2 3 5
10 6
7
9 8
Figure F-1. Rear panel connectors
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F-4 Compaq ProLiant DL320 Setup and Installation Guide
Table F-2
Rear Panel Connectors
Item Description
Expansion slot
RJ-45 Fast Ethernet connector for NIC 2
RJ-45 Fast Ethernet connector for NIC 1 (supports PXE)
Mouse connector
Serial connector
Video connector
Keyboard connector
USB 1 connector
USB 2 connector
Power connector
Relevant System Board Connectors
The ProLiant DL320 system board provides a number of connectors that can
be used by Compaq authorized service personnel to perform advanced
diagnostics. Other connectors are used in upgrading or replacing system
components. The figure and table below show locations of the system board
connectors in the ProLiant DL320 server.
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Server Specifications and Connector Interfaces F-5
4 5
3
6
2
7
1
13 12 11 10 9 8
Figure F-2. Identifying the relevant system board connectors
Table F-3
System Board Connectors
Item Description
DIMM socket 1 (populated)
DIMM socket 2
DIMM socket 3
DIMM socket 4
ATA device 1 cable connector (ATA module on ATA models only)
PCI riser board assembly connector
ATA device 0 cable connector (ATA module on ATA models only)
CD-ROM/diskette drive assembly connector
Remote Insight Lights-Out Edition (optional) connector
SCSI drive connector (SCSI module on SCSI models only)
Fan 1 connector
Fan 2 connector
Fan 3 connector
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G
Appendix
System Battery
The Compaq ProLiant DL320 server has one memory device that requires a
battery for retaining stored information.
When your server no longer automatically displays the correct date and time,
you may need to replace the battery that provides power to the real-time clock.
With normal use, battery life is usually about 5 to 10 years. Replace used
batteries with Compaq 540-milliampere-hour lithium, 3V replacement
batteries (P/N 179322-001).
System Battery Replacement
WARNING: To reduce the risk of electric shock or equipment damage:
I Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
I Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
I Disconnect power from the server or other product by unplugging the
power cord from either the electrical outlet or the server or other product.
Use the following procedure to install a new battery:
1. If the server is on, power down completely. For detailed instructions on
powering down the serve, see "Powering Down the Server" in
Chapter 3, "Installing Hardware Options."
2. Remove the access panel. See "Removing the Access Panel" in
Chapter 3, "Installing Hardware Options."
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G-2 Compaq ProLiant DL320 Setup and Installation Guide
3. If an expansion board is installed, remove the PCI riser board assembly.
See "Removing the PCI Riser Board Assembly" in Chapter 3,
"Installing Hardware Options."
4. Locate the battery holder on the system board.
5. Remove the existing battery.
Figure G-1. Removing the old battery
6. Install the new battery.
Figure G-2. Installing the new battery
7. If you removed the PCI riser board assembly in Step 3, reinstall it. See
"Installing an Expansion Board" in Chapter 3, "Installing Hardware
Options."
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System Battery G-3
8. Install the access panel. See "Installing the Access Panel" in Chapter 3,
"Installing Hardware Options."
9. Insert the server into the rack. See "Inserting the Server into the Rack"
in Chapter 4, "Installing the Server."
10. Fasten the thumbscrew that secures the fixed cable tray to the server.
See "Attaching the Fixed Cable Tray" in Chapter 4, "Installing the
Server."
11. Reconnect the power cord and peripheral devices. See "Connecting the
Power Cord and Peripheral Devices" in Chapter 4, "Installing the
Server."
12. Power up the server. See "Powering Up the Server" in Chapter 4,
"Installing the Server."
13. Run the ROM-Based Setup Utility to reconfigure the system with the
new battery. See Chapter 6, "Server Configuration and Utilities."
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Index
alkaline battery warning A-7
array controllers
Symbols and Numbers
installing 3-42, 3-47
maximum configuration,
100TX Ethernet rate 1-4
external 5-8
10BaseT rate 1-4
options 2-9
Array Diagnostic Utility (ADU),
A
error messages C-10
AC ASR See Automatic Server
adapter connector 3-25 Recovery (ASR)
current rating 2-2 ATA cable, disconnecting 3-48
access panel ATA device numbers 3-33, D-12
installing 3-14 ATA hard drives
labels 3-1 cabling configuration 5-2
removing 3-5 connectors, location F-5
required for cooling 2-7 device numbers 3-33, D-12
accumulators A-7 installation guidelines 3-32,
activating unit identification D-1 0
switches 3-4, 4-20 installing 3-34
adapter, AC 3-25 jumper settings 3-32, D-10
ADU See Array Diagnostic Utility locations 1-5
(ADU) population order 3-33, D-12
Advanced Options menu 6-4 removing 3-49
airflow requirements, racks 2-4 ATA module 3-12
aligning disconnecting 3-49
DIMMs with sockets 3-17 attaching See also installing
inner slide 4-6 cable tray to rack 4-8
PCI riser board assembly fixed rack rails to rack 4-6
alignment tabs 3-21
server rails with rack
rails 4-10
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2 Compaq ProLiant DL320 Setup and Installation Guide
cables
Automatic Server Recovery (ASR)
disconnecting 4-21
as feature 1-12
FCC compliance
disabling 6-11
statement A-3
power cycling E-8
shielded A-3
system lockup 7-4
cabling
auxiliary power 1-7
array controller to hard
drives 3-46
B
ATA hard drives 5-2
backplane, CD-ROM/diskette drive CD-ROM/diskette drive
assembly 5-5 assembly 5-5
batteries CD-ROM/diskette drive
disposal A-7 assembly backplane 5-5
life G-1 external 5-6 to 5-8
location 3-12 LAN for Remote Insight
part number G-1 Lights-Out Edition 3-27
recycling or disposal A-7 mass storage devices
replacement A-7 external 5-7
bezel blank internal 5-2
installing 3-30 multiple servers in a rack 5-7
removing 3-28 options, internal 5-6
BIOS power cord and peripheral
setup utility E-9 devices 5-6
troubleshooting problems E-9 Remote Insight Lights-Out
blanking panels 2-4. See also bezel Edition 3-24
blank SCSI hard drives 5-3
boards See expansion boards video for Remote Insight
Boot Controller Order menu 6-4 Lights-Out Edition 3-26
buses Canadian notice A-4
front-side 1-3 CarePaq 4-24
PCI cautions
error 7-4 factory-installed operating
speed 1-4 system 4-17
firmware upgrade 6-6
SmartStart support software
C
usage 4-18
cable clamp starting server with
closing 4-15 SmartStart 4-18
opening 4-14 CD-ROM drive See also
thumbscrews 4-14 CD-ROM/diskette drive
cable management option 1-7 assembly
cable support bracket, fixed 2-8 diagnosing problems E-9
cable tray, fixed 2-8 inserting CD, illustrated 6-8
attaching to rack 4-8 LED, activity D-2
thumbscrews 4-8, 4-11, 4-22 location 6-7
opening the tray 6-7
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Index 3
Compaq Diagnostic Utility 6-10,
CD-ROM/diskette drive assembly
6-14
blank See bezel blank
Compaq Insight Manager
cabling configuration 5-5
configuring and managing
components 1-5
server with 1-12
connector, location 3-12, F-5
defined 6-8
ejector port 3-28
description 1-12
installing 3-28
documentation 6-8
location 1-5
functions 1-12
CDs
power cycling E-2
Compaq Managment 6-8
viewing event list 7-2
Documentation 3-34
Compaq Management CD 6-8
handling 6-7
Compaq ProLiant DL320
insertion, illustrated 6-8
Maintenance and Service
SmartStart and Support
Guide E-9
Software 6-9
Compaq Remote Insight Lights-Out
CE marking A-4
Edition See Remote Insight
center wall
Lights-Out Edition
installing 3-13
Compaq Server Profile Diskette,
removing 3-9
registration 4-19
thumbscrew 3-10
Compaq Servers Troubleshooting
unlocking 3-10
Guide E-2
Class 1 laser product A-5
Compaq SmartStart
Class A regulations A-4
additional information 1-11
Class B regulations A-4
configuring and managing
clear nonvolatile RAM
server with 1-11
(NVRAM) E-5
device drivers, Microsoft
clearance, rack 2-2
Windows NT 6-12
closing the cable clamp 4-15
Diskette Builder 6-9
CMOS
installation 6-7
clearing D-9
installation failure E-9
POST messages C-6
installation problems E-8
troubleshooting problems E-9
Compaq Survey Utility
COM Port 6-3
changing data gathering 6-10
Compaq
command prompt for
address
Windows NT 6-10
for FCC questions A-3
creating diskettes 6-10
for product questions A-3
defined 6-9
authorized reseller xiii
installation
PaqFax, fax retrieval
from Compaq
service 4-24
Management CD 6-10
series number A-1
with SmartStart 6-10
telephone number
operating 6-10
for FCC questions A-3
specifications 6-9
for product questions A-3
components, system board 3-11
website xiii
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4 Compaq ProLiant DL320 Setup and Installation Guide
system board F-5
configuration
USB 1, location F-4
server 6-1
USB 2, location F-4
tools 1-11
USB, location 4-13
connecting
video
center wall fans 3-13
for Remote Insight Lights-Out
hard drive power cable 3-37,
Edition 3-25
3-49
location 4-13, F-4
peripheral devices 4-12
size restrictions 3-26
power cord 4-12
controllers See also ATA module.
SCSI cable 3-49
See also SCSI module. See also
connection problem diagnosis E-4,
array controllers. See also
E-5, E-6
network interface controllers
connection, rear panel
(NICs)
sequence 4-13
ATA module, location 3-12
connectors 4-13
driver naming
AC adapter 3-25
conventions 6-14
ATA hard drives F-5
SCSI module, location 3-12
CD-ROM/diskette drive
cord See power cord
assembly 3-12
cover, expansion slot 3-19
expansion slot F-4
covers See access panel
fan 1 F-5
CPU fan failure detected C-7
fan 2 F-5
creating
fan 3 F-5
Compaq Survey Utility
keyboard, location 4-13, F-4
diskettes 6-10
keyboard/mouse 3-25
support software
list of 1-6
diskettes 6-12
locations F-3
current
mouse, location 4-13, F-4
load requirements 2-2
PCI riser board assembly 3-12
rating A-8
power cord, location 4-13
power, location F-4
rear panel F-3, F-4 D
connection order 4-13
Date and Time menu 6-4
illustrated 4-12
declaration of conformity A-3
Remote Insight Lights-Out
deployment white paper 2-1, 4-1
Edition 3-12
device drivers
RJ-45 3-25
Linux 6-14
features 1-4
locating xiii
locations 4-13
Microsoft Windows NT 6-12,
standard, location F-4
6-13
SCSI hard drives F-5
naming conventions 6-14
serial, location 4-13, F-4
device numbers, ATA 3-33, D-12
Compaq Confidential Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
Index 5
diskette drive See also
diagnosing problems
CD-ROM/diskette drive
BIOS E-9
assembly
CD-ROM drive E-9
POST messages C-6
CMOS E-9
diskettes
configure-to-order
Compaq Survey Utility 6-10
systems E-10
support software, Microsoft
factory-installed operating
Windows NT 6-12
systems E-10
disposal, battery A-7
ROM E-9
dissipating floor mats B-2
steps to take E-2
documentation
diagnostic tools, configuring and
CD 2-5
managing server with 1-14
kits 2-8
Diagnostic Utility See Compaq
required for installation 2-8
Diagnostic Utility
software packs 2-8
DIMMs
drivers, website E-8
alignment, illustrated 3-17
drives See also SCSI hard drives.
errors 7-3
See also ATA hard drives. See
installation
also CD-ROM/diskette drive
guidelines 3-16
assembly
procedure 3-17
LEDs, activity D-2
maximum configuration 1-3
Dual Channel Ultra3 SCSI
option kit part numbers 3-16
Adapter 5-8
sockets
identification 3-15
locations 3-12, F-5 E
population order 3-15
ejector port, CD-ROM/diskette
disastery recovery mode D-9
drive assembly 3-28
disconnecting
electromagnetic immunity A-4
ATA cable 3-48
electromagnetic interference A-4
ATA module 3-49
electrostatic discharge
cables 4-21
caution 3-2
center wall fans 3-9
defined B-1, B-2
hard drive power cable 3-48
prevention measures B-1
power cord 4-21
embedded COM Port 6-3
disengaging the rail-release
equipment
latches 4-23
Class A A-2
disk 0 configuration error C-9
Class B A-2
disk 0 failure C-8
disk 1 failure C-9
Diskette Builder
operating systems 6-9
running 6-9
diskette controller error C-6
Compaq Confidential Need to Know Required
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6 Compaq ProLiant DL320 Setup and Installation Guide
fan connectors, location 3-12
error checking and correcting
fans
(ECC)
center wall 3-9, 3-13
corrected single bit errors in
connecting 3-13
DIMM in memory module
disconnecting 3-9
socket C-4
failure 7-3
multiple bit error detected in
POST messages C-7
DIMM C-2
fastening cable tray to the
single bit error detected in
server 4-11
DIMM C-2
fax retrieval service 4-24
error checking and correcting
FCC See Federal Communications
(ECC), DIMM
Commission (FCC)
restrictions 3-16
features
error messages
CD-ROM/diskette drive
Array Diagnostic Utility
assembly 1-5
(ADU) C-10
front panel LEDs 1-13
POST C-9
network interface
ethernet, full-duplex 1-4
controller 1-4
European union notice A-4
power supplies 1-7
event list, IML 7-3
Remote Insight Lights-Out
event messages log 7-3
Edition 1-10
event notification, Compaq Insight
ROM 1-6
Manager E-2
server 1-1 to 1-14
expansion boards
standard 1-3
installation 3-20
Federal Communications
options 2-9
Commission (FCC)
procedures 3-18
compliance notice
expansion slot
Class A A-2
64-bit 3-18
Class B A-2
features 1-4
declaration of conformity A-3
location 3-18, 4-13
notice A-1
expansion slot cover
requirements A-3
removing 3-19
rules A-2, A-3
required
fixed cable tray See cable tray,
for cooling 3-19
fixed
for future use 3-19
fixed rack rails See rack rails,
external cabling 5-6 to 5-8
fixed
Flash ROM images, locating xiii
F
front panel
Fan 1 connector, location F-5 LEDs See LEDs
Fan 2 connector, location F-5 thumbscrews 4-11, 4-22
Fan 3 connector, location F-5 front-side bus, speed 1-3
fan cables, location 3-9 full-duplex ethernet 1-4
Compaq Confidential Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
Index 7
hardware, troubleshooting problems
G
after adding E-10
getting help xii hazardous energy level
groove, guiding 3-20, 3-50 warning E-1
grounding headers See connectors
methods B-2 health LEDs D-2
requirements 2-3 heel straps B-2
Guaranteed Service Providers 4-24 help
guide explanation ix Compaq authorized resellers,
guidelines telephone numbers xiii
cabling 5-1 to 5-8 Compaq website xiii
DIMM installation 3-16 humidity ranges F-2
hard drives
ATA installation 3-32, D-10
I
SCSI installation 3-32, D-11
guides icons, on equipment xi
Compaq ProLiant DL320 IDE interface 1-6
Maintenance and Service identifying
Guide E-9 DIMM sockets 3-15
Compaq Remote Insight front holes for rack rail
Lights-Out Edition installation 4-6
Installation and User system board
Guide 3-23 components 3-11
Compaq Servers IMD See Integrated Management
Troubleshooting Display (IMD)
Guide E-2 IML See Integrated Management
Important Safety Log (IML)
Information 4-1 immunity, electromagnetic A-4
guiding groove 3-20, 3-50 Important Safety Information xii,
4-1
Important Warranty Information
H
card 1-10
handling CDs 6-7 industry support 1-3
hard drive power cable in-rack serviceability 1-7
connecting 3-37, 3-41, 3-49 inserting See also installing
disconnecting 3-48 thumbscrews, front panel 4-11
hard drive trays installation
installing 3-36, 3-41 operating system
removing 3-35, 3-39 problem E-10
thumbscrews 3-35, 3-39 problems, recourse 3-1
hard drives See SCSI hard drives. service, optional 4-24
See ATA hard drives SmartStart
POST messages C-8 errors E-9
hardware options installation 3-1 failure E-9
tools, rack model server 2-9
Compaq Confidential Need to Know Required
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Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
8 Compaq ProLiant DL320 Setup and Installation Guide
interfaces
installing
connectors See connectors
access panel 3-14
IDE 1-6
array controller 3-42
Remote Insight Lights-Out
array controller (ATA
Edition 1-6, 1-10
drives) 3-47
standard 1-6
ATA hard drives 3-34
interference, electromagnetic A-4
battery G-2
internal cabling 5-1 to 5-6
bezel blank 3-30
international regulations A-6
CD-ROM/diskette drive
ISA extender bracket,
assembly 3-28, 3-29
removal 3-20
center wall 3-13
Compaq Survey Utility
from Compaq J
Management CD 6-10
Japanese notice A-5
with SmartStart 6-10
jumpers, settings
DIMMs 3-17
ATA hard drives 3-32, D-10
expansion boards 3-20
SCSI hard drives 3-32, D-10,
fixed rack rails 4-7
D-1 1
hard drive trays 3-36, 3-41
Linux 6-14
memory 3-17 K
operating systems 4-17, 6-11
key, shipping/ejector 3-7
to 6-14
keyboard
options 3-13-27
connector, location 4-13, F-4
PCI riser board assembly 3-21
error C-5
Remote Insight Lights-Out
POST messages C-5
Edition (optional) 3-23
keyboard/mouse
SCSI hard drives 3-38, 3-49
connector 3-25
server, overview 4-1
SmartStart 6-7
Integrated Management Display L
(IMD) 7-1
labels
Integrated Management Log (IML)
access panel, location 3-1
definition 7-1
laser A-6
event list 7-3
rating 2-2
printing from Compaq Insight
symbols on equipment xi
Manager 7-2
laser
severity levels 7-1
Class 1 product A-5
viewing
compliance A-6
from Compaq Insight
device regulatory compliance
Manager 7-2
notice A-5
log 7-1
information A-7
using Compaq Survey
product label A-6
Utility 7-3
regulations, CDRH A-6
type A-7
Compaq Confidential Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
Index 9
log
latches
event list 7-3
locking
Integrated Management Log
location 3-6
(IML) 7-1
pressing 3-6
reinitialized C-4
rail-release See rail-release
latches
LEDs M
CD-ROM drive D-2
maintenance, routine 4-19
drive activity D-2
management
front panel D-1
Compaq Insight Manager 7-2
front unit identification D-2
Integrated Management
function removed 6-14
Display (IMD) 7-1
internal D-4
marking the rack for server
network activity D-2, D-3
installation 4-5
network link/activity D-3
mass storage devices
power D-2
cabling 5-2
power status D-4
external, installing
rear panel D-3
optional 3-34
rear unit identification D-3
maximum, external 5-8
system health D-2
measuring with the template 4-3
leveling jacks 2-6
memory See also DIMMs
Linux
configuration, maximum 1-3
device drivers, website 6-14
error C-4
installation 6-14
errors 7-3
support 6-11
features 1-3
lithium battery A-7
installation
lithium manganese dioxide battery
guidelines 3-15
warning A-7
procedure 3-17
locating
options 2-9
CD-ROM/diskette drive
POST messages C-2, C-4
assembly cabling 5-5
menus, ROM-Based Setup Utility
connectors See connectors
(RBSU)
DIMM sockets 3-15
Advanced Options 6-4
expansion slot 3-18
Boot Controller Order 6-4
fan cables 3-9
Date and Time 6-4
fan connectors 3-12
PCI Devices 6-4
rear panel connectors 4-13
System Identification 6-4
Remote Insight Lights-Out
System Options 6-3
Edition external
System Passwords 6-4
connectors 3-25
Utility Language 6-6
system board 3-11
Microsoft Windows NT
unit identification
device drivers 6-12
switches 3-4, 4-20, 4-21
installation 6-12
locking latches
mode, disaster recovery D-9
location 3-6
pressing 3-6
Compaq Confidential Need to Know Required
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10 Compaq ProLiant DL320 Setup and Installation Guide
operating systems
modifications, FCC compliance
installation instructions 4-17
statement A-3
installation problems E-10
modules See SCSI module. See
installing 6-11 to 6-14
ATA module
Linux 6-14
mouse
Microsoft Windows NT 6-12
connector 4-13
Preboot Execution
FCC compliance
Environment (PXE)
statement A-8
support 1-4
primary 6-3
N
SMP 6-11
navigation, ROM-Based Setup supported 6-11, E-8
Utility (RBSU) 6-2 system crash 7-4
network interface controllers (NICs) website E-8
features 1-4, 1-6 operation errors E-8
LEDs option kits
activity status D-2, D-3 DIMMs 3-16
link status D-3 Remote Insight Lights-Out
setting the operating Edition 3-23
mode D-10 options
NMI debug button 3-12 array controllers 2-9
nonvolatile RAM (NVRAM) available from 2-9
has been reset C-6 expansion boards
POST messages C-6 installation 3-20
problem diagnosis E-5 PCI 2-9
when to clear E-5 installation
normal power-up sequence E-2, preparation procedures 3-3
E-3 procedures 3-1 to 3-27
notices installation service 4-24
Canadian A-4 memory 2-9, 3-15
European union A-4 overview 2-9
Japanese A-5 rack deployment solutions 1-7
Taiwanese A-5 rack mounting 3-3
Remote Insight Lights-Out
Edition 1-10, 2-9
O
SCSI hard drives 2-9
online registration, server 4-19 sliding rail and cable
opening the cable clamp 4-14 management system 1-7
operating Compaq Survey stackable desktop
Utility 6-10 solution 1-10
Telco rack 1-8
third-party cabinet rack 1-9
ordering service 4-24
Compaq Confidential Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
Index 11
memory C-2, C-4
P
nonvolatile RAM
panels (NVRAM) C-6
access See access panels password cleared C-7
blanking 2-4 power
password cleared POST auxiliary 1-7
messages C-7 connector, location F-4
password protection cycling E-2, E-8
how to setup D-8 delay during powering
passwords down 4-20
power-on 6-4 LED D-2
setup 6-4 load requirements 2-2
system 6-4 problem diagnosis E-4, E-5,
PCI bus E-6
error 7-4 ratings 2-2
speed 1-4 requirements for rack 2-2
PCI Devices menu 6-4 supplies, balancing 2-2
PCI riser board assembly power cable, hard drives 3-37,
connector, location 3-12, F-5 3-41, 3-49
installing 3-21 power cord A-8
removal 3-8 connecting 4-12
retainers 3-21 connector 4-13
thumbscrew 3-8, 3-51 current rating A-8
peripheral devices, disconnecting 4-21
connecting 4-12 placement A-8
personal injury warning E-1 safe use 2-7
planning server installation, set A-8
overview 2-1 voltage rating A-8
plate, thumbscrew 3-21, 3-51 Power On/Off switch 3-4, 4-16,
POST E-2 4-20
error messages C-2, C-9 power status LED D-4
use for diagnosis E-7 power strips
what the IMD displays E-2 grounding requirements 2-3
POST messages load restriction 2-3
100 series C-3, C-4 power supply
1600 series C-7 features 1-7
1700 series C-8, C-9 problem diagnosis E-4, E-5,
200 series C-4 E-6
300 series C-5 when to replace E-5
600 series C-6 power switch See Power On/Off
800 series C-6, C-7 switch
CMOS cleared C-6 powering down the server 3-3
diskette drive C-6 powering up the server 4-15
fans C-7 power-on password 6-4
hard drives C-8 Power-On Self-Test See POST
keyboard C-5
Compaq Confidential Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
12 Compaq ProLiant DL320 Setup and Installation Guide
ordering requirements 2-5
Preboot Execution Environment
physical specifications 2-5
(PXE) support 6-5
power requirements 2-2, 2-5
preconfigured operating system,
rails See rack rails, fixed
installation instructions 4-19
resources 2-5
preparing the server, option
server installation
installation 3-3
service 4-24
pressing the locking latches 3-6
server serviceability 1-7
primary operating system 6-3, 6-4
site planning 2-5
printing the event list 7-2
space requirements 2-2
problems, diagnosing
stabilization 2-6
steps to take E-2
tools, installation 2-9
processor
video, Installing Rack
errors 7-4
Products 2-5
features 1-3
warnings and precautions 2-6
location 3-12
weight 2-6
problem diagnosis E-4, E-5,
rack rails, fixed 2-8
E-6
aligning inner slide 4-6
when to replace E-7
attaching to the rack 4-6
processor power module (PPM)
installing 4-7
features 1-3
rack template, measuring with 4-3
problem diagnosis E-4, E-5,
rail-release latches 4-22
E-6
disengaging 4-23
when to replace E-7
warning 4-10
product safety A-4
RBSU See ROM-Based Setup
PXE See Preboot Execution
Utility (RBSU)
Environment (PXE)
reapplying system ROMPaq 6-11
rear panel
R
connection sequence 4-13
rack connectors
airflow requirements 2-4 illustrated 4-12, F-3
blanking panels 2-4 location F-4
CDs 2-5. See also CDs location and order 4-13
Rack Builder Configuration 2-5 LEDs D-3
Rack Information Library 2-5 recharge warning A-7
Rack Optimization 2-5 recovery mode, disaster D-9
Rack Products recycling, battery A-7
Documentation 2-5 registering your server 4-19
Rack Resource CD Kit 2-5 registration, online 4-19
clearances 2-2 regulations
cooling requirements 2-5 Class A A-2
door ventilation 2-4 Class B A-2
grounding requirements 2-3 regulatory compliance,
hardware, rack-mounting 2-8 identification number A-1
options 3-3 remote access, with Remote Insight
options, mounting 1-7 to 1-9 Lights-Out Edition 3-23
Compaq Confidential Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
Index 13
resources See documentation. See
Remote Insight Lights-Out Edition
guides. See CDs
as a feature 1-13
Automatic Server Recovery
as an option 1-10
(ASR) E-2
connector for, standard
Compaq Insight Manager E-2,
feature 1-10
E-8
connector, location 3-12, F-5
configure-to-order software
connectors, external
problems E-10
AC adapter 3-25
factory-installed software
keyboard/mouse 3-25
problems E-10
locations 3-25
ROM-Based Setup Utility
RJ-45 3-25
(RBSU) E-9
features 1-10
retainers, PCI riser board
functions 3-23
assembly 3-21
LAN access 3-27
RFI/EMI connector hoods A-3
video, rerouting 3-25
riser board See PCI riser board
Remote Insight Lights-Out Edition
assembly
Installation and User
RJ-45 connectors 3-25, 4-13
Guide 3-23
features 1-4
removing
standard, location F-4
access panel 3-5
ROM
ATA hard drives 3-49
features 1-6
battery G-2
problem diagnosis E-5
bezel blank 3-28
ROMPaq disaster
center wall 3-9
recovery E-5, E-9
expansion slot cover 3-19
setup utility E-9
hard drive trays 3-35, 3-39
troubleshooting problems E-9
ISA extender bracket 3-20
ROM-Based 6-2
PCI riser board assembly 3-8
ROM-Based Setup Utility (RBSU)
server from the rack 4-20
configuration activities 1-11
shipping/ejector key 3-7
configuring and managing
replacement guidelines
server with 1-11
power supply E-5
establishing security
processor E-7
with 1-14
processor power module
ROM-Based Setup Utility (RBSU)
(PPM) E-7
configuration activities 6-2
requirements
diagnostics E-9
airflow, rack 2-4
how to access E-9
current load 2-2
menu selections 6-3
grounding, rack 2-3
National Electric Code 2-2
power load 2-2
power, rack 2-2
space, rack 2-2
temperature 2-3
Compaq Confidential Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: x-index.doc Last Saved On: 8/25/00 3:41 PM
14 Compaq ProLiant DL320 Setup and Installation Guide
SCSI hard drives
menus
cabling configuration 5-3
Advanced Options 6-4
connector, location F-5
Date and Time 6-4
installation guidelines 3-32,
PCI Devices 6-4
D-1 1
storage menu 6-4
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