compatible version of
SDCM server differs remote workstation (client)
the SDCM server
from the version using the web install procedure.
software. In order for
running on the remote
the SDCM application
workstation (client). A
to function properly, a
compatible version
compatible version
must be downloaded
must be installed on the
from the SDCM server.
client machine. Click
OK to install a
compatible version.
Configured user rights Verify user rights with the
You do not have rights
do not allow this customer's network
to perform this action.
operation to be administrator and change as
performed. required.
A simple mail transfer
You must define an Define the SMTP server address
protocol (SMTP) server
SMTP server address. at the Configure E-Mail dialog
address must be defined box.
and configured for
e-mail to be activated.
A12 SANworks Director Connectivity Manager
Table A1: SDCM Messages (Continued)
Message Action Description
Define an e-mail address at the
You must define at least At least one e-mail
Configure E-Mail dialog box.
one E-mail address. address must be defined
and configured for
e-mail to be activated.
At least one IP address Define an IP address for at least
You must define at least
for a remote one remote workstation at the
one remote network
workstation must be Session Options dialog box.
address.
configured for a remote
session to be activated.
An attempt was made
You must download the Download a compatible version
to download the SDCM
SDCM client via the of the SDCM application to the
application to a remote
web install remote workstation (client)
workstation (client) using the web install procedure.
using an improper
procedure.
Duplicate zone names
Zoning name already Modify (to make it unique) or
are not allowed in the
exists. delete the duplicate zone name.
zoning library.
Information and Error Messages A13
StorageWorks SAN Director 64 Product
Manager Messages
This section lists StorageWorks SAN Director 64 Product Manager information and error
messages in alphabetical order.
Table A2: Product Manager Messages
Message Description Action
Only one instance of Close the open Product Manager
A Product Manager
the Product Manager application so the desired
instance is already
application can be open instance of the Product Manager
open.
at one time. application can be opened.
A duplicate Fibre Reconfigure the Fibre Channel
All port names must be
Channel port name was port with a unique name.
unique.
configured. All port
names must be unique.
Only one instance of Wait for the firmware
Another Product
the Product Manager installation process to complete
Manager is currently
application can install a and try the operation again.
performing a firmware
firmware version to the
install.
Director at a time.
Are you sure you want This message requests Click Yes to delete the firmware
to delete firmware confirmation to delete a version or No to abort the
version? firmware version from operation.
the SDCM server's
firmware library.
This message requests
Are you sure you want Click Yes to send the firmware
confirmation to send a
to send firmware version or No to abort the
firmware version from
version? operation.
the SDCM server's
firmware library to the
Director.
Spaces are not allowed
Cannot have spaces in Delete spaces from the field
as part of the entry for
field. entry.
this field.
A14 SANworks Director Connectivity Manager
Table A2: Product Manager Messages (Continued)
Message Description Action
A firmware version Replace the failed CTP card and
Cannot install firmware
cannot be installed on a retry the firmware installation.
to a director with a
Director with a failed
failed CTP card.
control processor
(CTP) card.
Cannot retrieve current The Director SNMP Retry the operation later. If the
SNMP configuration. configuration cannot be condition persists, contact the
retrieved by the Product next level of support.
Manager application
because the Ethernet
link is down or busy.
Retry the operation later. If the
Cannot retrieve Director diagnostic
condition persists, contact the
diagnostics results. results cannot be
next level of support.
retrieved by the Product
Manager application
because the Ethernet
link is down or busy.
Retry the operation later. If the
Cannot retrieve director The Director date and
condition persists, contact the
date and time. time cannot be retrieved
next level of support.
by the Product Manager
application because the
Ethernet link is down or
busy.
The Director state Retry the operation later. If the
Cannot retrieve director
cannot be retrieved by condition persists, contact the
state.
the Product Manager next level of support.
application because the
Ethernet link is down or
busy.
The port configuration Retry the operation later. If the
Cannot retrieve port
cannot be retrieved by condition persists, contact the
configuration.
the Product Manager next level of support.
application because the
Ethernet link is down or
busy.
Information and Error Messages A15
Table A2: Product Manager Messages (Continued)
Message Description Action
Port information cannot Retry the operation later. If the
Cannot retrieve port
be retrieved by the condition persists, contact the
information.
Product Manager next level of support.
application because the
Ethernet link is down or
busy.
Retry the operation later. If the
Port statistics cannot be
Cannot retrieve port
condition persists, contact the
statistics. retrieved by the Product
next level of support.
Manager application
because the Ethernet
link is down or busy.
Port diagnostics
Cannot run diagnostics Reset the port and perform
(loopback tests) cannot
on a port that is failed. diagnostics again.
be performed on a port
that has failed any
previous diagnostic
(power-on diagnostic,
online diagnostic, or
loopback test). The
amber LED associated
with the port
illuminates to indicate
the failed state.
Cannot run diagnostics Port diagnostics Install a transceiver in the port
on a port that is not (loopback tests) cannot and perform diagnostics again.
installed. be performed on a port
that does not have a
small form factor (SFF)
optical transceiver
installed.
Ensure the device is logged out
Cannot run diagnostics Port diagnostics
and perform diagnostics again.
while a device is (internal loopback test)
logged-in to the port. cannot be performed on
a port while an attached
Fibre Channel device is
logged in.
A16 SANworks Director Connectivity Manager
Table A2: Product Manager Messages (Continued)
Message Description Action
Cannot save port The port configuration Retry the operation later. If the
configuration. cannot be saved at the condition persists, contact the
Product Manager next level of support.
application because the
Ethernet link is down or
busy.
The Director SNMP
Cannot save SNMP Retry the operation later. If the
configuration cannot be
configuration. condition persists, contact the
saved at the Product next level of support.
Manager application
because the Ethernet
link is down or busy.
The Director date and
Cannot set director date Retry the operation later. If the
time cannot be set at the
and time. condition persists, contact the
Product Manager next level of support.
application because the
Ethernet link is down or
busy.
Cannot set director The Director state Retry the operation later. If the
state. cannot be set at the condition persists, contact the
Product Manager next level of support.
application because the
Ethernet link is down or
busy.
Fibre Channel
Cannot set fibre Retry the operation later. If the
parameters for the
channel parameters. condition persists, contact the
Director cannot be set next level of support.
at the Product Manager
application because the
Ethernet link is down or
busy.
The data collection Retry the operation later. If the
Cannot start data
procedure cannot be condition persists, contact the
collection.
started by the Product next level of support.
Manager application
because the Ethernet
link is down or busy.
Information and Error Messages A17
Table A2: Product Manager Messages (Continued)
Message Description Action
The Director's CTP Install the firmware after CTP
Cannot start firmware
cards are synchronizing card synchronization completes.
install while CTP
and firmware cannot be
synchronization is in
installed until
progress.
synchronization is
complete.
Port diagnostics cannot
Cannot start port Retry the operation later. If the
be started at the Product
diagnostics. condition persists, contact the
Manager application next level of support.
because the Ethernet
link is down or busy.
This action deletes all Click OK to delete the log
Click OK to remove all
contents or Cancel to cancel the
contents from the
contents from log.
selected log. operation.
The SDCM application
Connection to SDCM Start the SDCM application to
at a remote workstation
server lost. Click OK to connect to the SDCM server.
lost the network
exit application.
connection to the
SDCM server.
If the disk is full, use another
Could not export log to A log file I/O error
disk. If the disk is write
file. occurred and the file
protected, change the
could not be saved to
write-protect properties or use
the specified
another disk.
destination. The disk
may be full or write
protected.
A firmware version Reinstall the SDCM and Product
Could not find
could not be found Manager applications. If the
firmware file.
because the data condition persists, contact the
directory structure for next level of support.
the SDCM server is
corrupt.
A18 SANworks Director Connectivity Manager
Table A2: Product Manager Messages (Continued)
Message Description Action
Dump files could not be Retry the operation later. If the
Could not remove
deleted from the SDCM condition persists, contact the
dump files from server.
server because the next level of support.
notebook PC or Product
Manager application is
busy.
Port diagnostics could Retry the operation later. If the
Could not stop port
not be stopped by the condition persists, contact the
diagnostics.
Product Manager next level of support.
application because the
Ethernet link is down or
busy, or because the
Director is busy.
Could not write A firmware version Retry the operation again. If the
firmware to flash. could not be written condition persists, contact the
from the SDCM server next level of support.
to FLASH memory on
the Director's FCTP
card.
Date entered is invalid. The date is entered Verify each entry is valid and
incorrectly at the consistent.
Configure Date and
Time dialog box.
Individual field entries
may be correct, but the
overall date is invalid
(for example, a day
entry of 31 for a 30-day
month).
Device applications Port diagnostics Terminate the device application
should be terminated (loopback tests) cannot and perform diagnostics again.
before starting be performed on a port
diagnostics. Press while an attached
NEXT to continue. device application is
running.
Information and Error Messages A19
Table A2: Product Manager Messages (Continued)
Message Description Action
The Director must be Set the Director offline,
Director must be offline
set offline prior to reconfigure parameters at the
to configure.
configuring Fibre Configure Operating Parameters
Channel operating dialog box, and retry the
parameters. operation.
This message requests Click OK to IPL the Director or
Do you want to
confirmation to initial No to cancel the operation.
continue with IPL?
program load (IPL) the
Director.
Delete the duplicate community
Duplicate community
Duplicate Community
name or make the write
names are entered at the
names require identical
authorizations consistent.
Configure SNMP
write authorizations.
dialog box, and have
different write
authorizations.
Error retrieving port An error occurred at the Retry the operation later. If the
information. Product Manager condition persists, contact the
application while next level of support.
retrieving port
information because the
Ethernet link is down or
busy.
An error occurred at the Retry the operation later. If the
Error retrieving port
Product Manager condition persists, contact the
statistics.
application while next level of support.
retrieving port statistics
because the Ethernet
link is down or busy.
An error occurred at the
Error stopping port Retry the operation later. If the
Product Manager
diagnostics. condition persists, contact the
application while next level of support.
attempting to stop port
diagnostics from
running because the
Ethernet link is down or
busy.
A20 SANworks Director Connectivity Manager
Table A2: Product Manager Messages (Continued)
Message Description Action
An error occurred while
Error transferring files Try the file transfer operation
transferring files from
< message >. again. If the problem persists,
the PC hard drive to the contact the next level of support.
Product Manager
application. The
message varies,
depending on the
problem.
The data field requires
Field cannot be blank. Enter appropriate information in
an entry and cannot be the data field.
left blank.
File transfer aborted. The user aborted the Verify the file transfer is to be
file transfer process. aborted, then click OK to
continue.
File transfer is in A firmware file is being Informational message only-no
progress. transferred from the action is required.
SDCM server hard
drive, or a data
collection file is being
transferred to a diskette.
Informational message only-no
File transfer is in A firmware file is being
action is required.
progress. transferred from the
SDCM server hard
drive, or a data
collection file is being
transferred to a diskette.
Firmware download A firmware download Retry the operation. If the
timed out. operation timed out and problem persists, contact the
aborted. next level of support.
Firmware file I/O error. A firmware download Retry the operation. If the
operation aborted problem persists, contact the
because a file I/O error next level of support.
occurred.
Information and Error Messages A21
Table A2: Product Manager Messages (Continued)
Message Description Action
Firmware file not The firmware version is Add the firmware version to the
found. not installed (or was library and retry the operation.
deleted) from the
firmware library at the
SDCM server.
The Director detected Retry the operation. If the
Internal file transfer
an internal file transfer problem persists, contact the
error received from
error. next level of support.
director.
Remove invalid characters from
Invalid character in An invalid character
field. was entered in the data the entry.
field.
The file selected for
Invalid firmware file. Select the correct firmware
firmware download is version file and retry the
not a firmware version operation.
file.
The IP address
Invalid network Verify and enter a valid product
specified for the
address. IP address.
product is unknown to
the domain name server
(invalid).
Invalid port number. The Fibre Channel Verify and enter a valid port
number entered is number.
invalid. The port
number must be an
integer from 0 through
63 inclusive.
An error occurred at the Retry the firmware download
Invalid response
Director during a operation. If the problem
received from director.
firmware download persists, contact the next level of
operation. support.
The IP address Verify and enter a valid SDCM
Invalid SDCM server
specified for the SDCM server IP address.
address.
server is unknown to
the domain name server
(invalid).
A22 SANworks Director Connectivity Manager
Table A2: Product Manager Messages (Continued)
Message Description Action
The specified user
Invalid UDP port Verify and enter a valid UDP
datagram protocol
number. port number.
(UDP) port number is
invalid. The number
must be an integer from
1 through 65535
inclusive.
Verify and enter a valid number.
Invalid value for At the Configure
BB_Credit. Operating Parameters
dialog box, the
buffer-to-buffer credit
(BB_Credit) value must
be an integer from 1
through 60 inclusive.
At the Configure Date
Invalid value for day (1 Verify and enter a valid date.
and Time dialog box,
- 31).
the DD value (day)
must be an integer from
1 through 31 inclusive.
Verify and enter a valid number.
Invalid value for At the Configure
E_D_TOV. Operating Parameters
dialog box, the error
detect time-out value
(E_D_TOV) must be an
integer from 2 through
600 inclusive.
Invalid value for hour At the Configure Date Verify and enter a valid time.
(0 - 23). and Time dialog box,
the HH value (hour)
must be an integer from
0 through 23 inclusive.
Verify and enter a valid time.
Invalid value for minute At the Configure Date
(0 - 59). and Time dialog box,
the MM value (minute)
must be an integer from
0 through 59 inclusive.
Information and Error Messages A23
Table A2: Product Manager Messages (Continued)
Message Description Action
At the Configure Date Verify and enter a valid date.
Invalid value for month
and Time dialog box,
(1 - 12).
the MM value (month)
must be an integer from
1 through 12 inclusive.
At the Configure Verify and enter a valid number.
Invalid value for
Operating Parameters
R_A_TOV.
dialog box, the resource
allocation time-out
value (R_A_TOV) must
be an integer from 10
through 1200 inclusive.
Verify and enter a valid time.
Invalid value for second At the Configure Date
(0 - 59). and Time dialog box,
the SS value (second)
must be an integer from
0 through 59 inclusive.
At the Configure Date
Invalid value for year. Verify and enter a four-digit
and Time dialog box, value for the year.
the YYYY value (year)
must be a four-digit
value.
Invalid World-Wide The specified Enter a world-wide name using
Name. world-wide name the correct format.
format is invalid. The
valid format is eight
two-digit hexadecimal
numbers separated by
colons
(xx:xx:xx:xx:xx:xx:xx
:xx).
Retry the operation. If the
Link dropped. The SDCM
condition persists, contact the
server-to-Director
next level of support.
Ethernet link was
dropped.
A24 SANworks Director Connectivity Manager
Table A2: Product Manager Messages (Continued)
Message Description Action
Log is currently in use. Access to the log is Retry the operation later. If the
denied because the log condition persists, contact the
was opened by another next level of support.
instance of the Product
Manager application.
The number of Delete an existing firmware
Maximum number of
firmware versions that version before adding a new
versions already
can be defined to the version.
installed.
SDCM application's
firmware library was
reached.
There are no firmware
No firmware versions Informational message only-no
versions in the
to delete. action is required.
firmware library to
delete, therefore the
operation cannot be
performed.
Set the Director offline and
Nonredundant director If the Director has only
install the firmware.
must be offline to one CTP card, the
install firmware. Director must be set
offline to install a
firmware version.
Performing this This message requests Click OK to set the Director
operation will change confirmation to set the offline or Cancel to cancel the
the current state to Director offline. operation.
Offline.
This message requests
Performing this Click OK to set the Director
confirmation to set the
operation will change online or Cancel to cancel the
Director online.
the current state to operation.
Online.
Product Manager error The Product Manager Contact the next level of support
< error number 5001 or application encountered to report the problem.
5002 >. an internal error (5001
or 5002) and cannot
continue operation.
Information and Error Messages A25
Table A2: Product Manager Messages (Continued)
Message Description Action
At the Configure Verify and change one of the
Product Manager error
Operating Parameters entries to make the relationship
< error number 5001 or
dialog box, the valid.
5002 >.
R_A_TOV entry must
be greater than
E_D_TOV entry.
Retry the firmware download
Send firmware failed. A firmware download
operation failed. operation. If the problem
persists, contact the next level of
support.
Enter a corresponding SNMP
SNMP trap address not If an SNMP community
trap recipient address.
defined. name is defined, a
corresponding SNMP
trap recipient address
must also be defined.
An error occurred while
The data collection Try the data collection procedure
performing the data
process failed. again. If the problem persists,
collection procedure. contact the next level of support.
The user aborted the
The data collection Verify the data collection
data collection
process has been procedure is to be aborted, then
procedure.
aborted. click OK to continue.
The Director cannot Retry the operation. If the
The director did not
perform the requested condition persists, contact the
accept the request.
action. next level of support.
While waiting to Retry the operation. If the
The director did not
perform a requested condition persists, contact the
respond in the time
action, the Director next level of support.
allowed.
timed out.
The Director cannot
The director is busy Retry the operation later. If the
perform the requested
saving maintenance condition persists, contact the
action because it is busy
information. next level of support.
saving maintenance
information.
A26 SANworks Director Connectivity Manager
Table A2: Product Manager Messages (Continued)
Message Description Action
The Ethernet
The Ethernet link Establish and verify the network
connection between the
dropped. connection.
SDCM server and the
Director is down or
unavailable.
A firmware version file Contact the next level of support
The firmware file is
is corrupt. to report the problem.
corrupted.
Informational message only-no
The firmware version This firmware version
action is required.
already exists. already exists in SDCM
server's firmware
library.
Establish and verify the network
The link to the director The Ethernet
connection.
is not available. connection between the
SDCM server and the
Director is down or
unavailable.
Wait until the process is
The SDCM server is The SDCM server PC
completes, then perform the
busy processing a is processing a request
operation again.
request from another from another instance
Product Manager. of a Product Manager
application, and cannot
perform the requested
operation.
Contact your sales representative.
This feature is not This feature is not
installed. Please contact supported in this
your sales software version.
representative.
Information and Error Messages A27
Table A2: Product Manager Messages (Continued)
Message Description Action
Retry the operation. If the
Unable to save data The SDCM server
condition persists, contact the
collection file to could not save the data
next level of support.
destination. collection file to the
specified location (PC
hard drive, diskette, or
network).
Configured user rights
You do not have rights Verify user rights with the
do not allow this
to perform this action. customer's network
operation to be administrator and change as
performed. required.
B
Appendix
Installing Remote Workstations:
Windows Systems
This section describes the procedures for installing the SANworks DC Manager on a
remote workstation running Windows 95, Windows 98, Windows 2000, or Windows NT.
To run the SANworks DC Manager on a remote workstation, you must first download and
install the SANworks DC Manager application from the SDCM server.
NOTE: The figures in this chapter show Netscape Navigator as the Internet browser; however, it
is acceptable to use Microsoft Internet Explorer during these procedures
Requireme nts
The download and installation process requires the use of a personal computer (PC) with
the following minimum system requirements:
s Operating system (one of the following):
Windows 95
Windows 98
Windows 2000
Windows NT
s 200 megahertz (MHz) Pentium processor.
s 32 megabyte (MB) random access memory (RAM) memory.
s 15 MB available disk space.
s Video card supporting 256 colors at 800 x 600 resolution.
s Ethernet network adapter.
B2 SANworks Director Connectivity Manager
s Java-enabled Internet browser, such as Microsoft Internet Explorer (version 3.0 or
later) or Netscape Navigator (version 3.0 or later).
Newer versions of the SANworks DC Manager or Product Managers installed on the
SDCM server will automatically download when the remote clients log in to the server.
Procedure
To install the SANworks DC Manager on a remote workstation:
1. Open a World Wide Web (WWW) browser.
2. Type the address of the SDCM server in the Location (or Address) box on the browser,
then press Enter.
For example:
http://sdcmserver
where "sdcmserver" is the network address of the SDCM server.
NOTE: Obtain the SDCM server address from your network administrator
The following Compaq SANworks Director Connectivity Management page displays.
Installing Remote Workstations: Windows Systems B3
Figure B1: Compaq SANworks Director Connectivity Management Page
3. On the page, click Begin Windows Installation to begin the installation process. The
InstallAnywhere Web Installer page displays (Figure B2).
B4 SANworks Director Connectivity Manager
Figure B2: InstallAnywhere Web Installer Page
A security warning displays. This message warns you that a Java applet is requesting
additional privileges to start programs stored on your computer.
4. Click Grant. Another security warning displays.
This message warns you that a Java applet is requesting additional privileges, such as
reading, modifying, or deleting files. This Java applet is used to download the
appropriate program files to your computer and to start the SANworks DC Manager
Installer program.
5. Click Grant. The security message closes.
6. On the InstallAnywhere Web Installer page, click Download Installer for Windows 95,
98, NT. The system begins downloading the SANworks DC Manager installer.
7. When the download is complete, the Introduction screen displays (Figure B3).
Installing Remote Workstations: Windows Systems B5
Figure B3: SDCM Installer - Introduction Screen
8. Click Next.
NOTE: At any time, you may return to the previous page by clicking Previous or quit the Installer
by clicking Exit.
The License Agreement screen displays (Figure B4).
Figure B4: SDCM Installer - License Agreement
9. Read the license agreement. Click Yes. Click Next.
The Important Information screen displays (Figure B5).
B6 SANworks Director Connectivity Manager
Figure B5: SDCM Installer - Important Information
10. Click Next.
The Choose Install Folder screen displays (Figure B6).
Figure B6: SDCM Installer - Choose Install Folder
11. Choose a folder on the remote workstation in which to store the SDC Management
software. You can accept the default location, type in the path to a new location, or
click Choose to browse for an appropriate location. Click Restore Default Location to
change the location back to the default.
12. Click Next.
Installing Remote Workstations: Windows Systems B7
The Choose Shortcut Location screen displays.
Figure B7: SDCM Installer - Choose Shortcut Location
13. Select a shortcut location and click Install to begin the installation.
When complete, the following screen displays. Click Done to close the Install
Complete dialog box.
Figure B8: SDCM Installer - End Screen
B8 SANworks Director Connectivity Manager
Running the SANworks DC Manager
1. On the desktop, right click the My Computer icon and choose Exploring. In the
Exploring window, browse to the directory in which you saved the SANworks DC
Manager program (the default is a subdirectory named SDCM in your home
directory).
2. Double click the SANworks DC Manager icon to run the SANworks DC Manager
program.
C
Appendix
Installing Remote Workstations:
Solaris Systems
This section describes the procedures for installing the SANworks DC Manager on a
remote Solaris workstation. To run the SANworks DC Manager on a remote workstation,
you must first download and install the SANworks DC Manager application from the
SDCM server.
NOTE: The figures in this chapter show Netscape Navigator as the Internet browser; however, it
is acceptable to use Microsoft Internet Explorer during these procedures
Requireme nts
The download and installation process requires the use of a workstation with the following
minimum system requirements:
s Operating systems (one of the following):
SunOSTM version 5.5.1 or higher
SolarisTM version 2.5.1 or higher
s 300 megahertz (MHz) UltraSPARCTM-II processor.
s 32 megabyte (MB) random access memory (RAM) memory.
s 15 MB available disk space.
s Video card supporting 256 colors at 800 x 600 resolution.
s Network connection.
s Internet browser, such as Microsoft Internet Explorer (version 3.0 or later) or Netscape
Navigator (version 3.0 or later).
C2 SANworks Director Connectivity Manager
Newer versions of the SANworks DC Manager or Product Managers installed on the
SDCM server will automatically download when the remote clients log in to the Server.
Procedure
To install the SANworks DC Manager on a remote workstation:
1. Open a World Wide Web (WWW) browser.
2. Type the address of the SDCM server in the Location (or Address) box of the browser,
then press Enter.
For example;
http://sdcmserv2
where "sdcmserv2" is the network address of the SDCM server.
NOTE: Obtain the SDCM server address from your network administrator.
The following Compaq SANworks Director Connectivity Management page displays
(Figure C1).
Installing Remote Workstations: Solaris Systems C3
Figure C1: Compaq SANworks Director Connectivity Management Page
1. On the page, click Begin Solaris Installation to begin the installation process. The
InstallAnywhere Web Installer page displays (Figure C2).
C4 SANworks Director Connectivity Manager
Figure C2: InstallAnywhere Web Installer Page
A security warning displays. This message warns you that a Java applet is requesting
additional privileges to start programs stored on your computer.
2. Click Grant. Another security warning displays.
This message warns you that a Java applet is requesting additional privileges, such as
reading, modifying, or deleting files. This Java applet is used to download the
appropriate program files to your computer and to start the SANworks DC Manager
Installer program.
3. Click Grant. The security message closes.
Installing Remote Workstations: Solaris Systems C5
4. On the InstallAnywhere Web Installer page, click Download Installer for Solaris
SPARC. The system begins downloading the SANworks DC Manager Installer.
When the download is complete, the Introduction screen displays.
5. Click Next.
NOTE: At any time, you may return to the previous page by clicking Previous or quit the Installer
by clicking Exit.
The License Agreement screen displays.
6. Read the license agreement. Click Yes. Click Next.
The Important Information screen displays.
7. Click Next.
The Choose Install Folder screen displays.
8. Choose a folder on the remote workstation in which to store the SDC Management
software. You can accept the default location, type in the path to a new location, or
click Choose to browse for an appropriate location. Click Restore Default Location to
change the location back to the default.
9. Click Next.
The Choose Shortcut Location screen displays.
10. Select a shortcut location and click Install to begin the installation.
When complete, the screen shown in Figure B8, SDCM Installer - End Screen
displays. Click Done to close the Install Complete dialog box.
Running the SANworks DC Manager
Run the SANworks DC Manager program from the directory in which you saved it (the
default is a subdirectory named SDCM in your home directory).
1. In the Terminal window, type cd SDCM.
2. Press Enter.
3. Then type SDCM_Manager.
4. Press Enter.
The SANworks DC Manager application opens.
D
Appendix
Installing Remote Workstations:
HP-UX, AIX, and Linux Systems
This appendix describes the procedures for installing the SANworks DC Manager on a
remote HP-UX, AIX, or Linux workstation. To run the SANworks DC Manager on a
remote workstation, you must first download and install the SANworks DC Manager
application from the SDCM server.
NOTE: The figures in this chapter show Netscape Navigator as the Internet browser; however, it
is acceptable to use Microsoft Internet Explorer during these procedures
Requireme nts
The download and installation process requires the use of a PC with the following
minimum system requirements:
s Operating system:
HP-UX 11.
AIX minimum version 4.3.3.
Linux minimum version 2.2.5.
s 360 MHz HA PA-RISC processor.
s 32 MB RAM.
s 15 MB available disk space.
s Video card supporting 256 colors at 800 x 600 resolution.
s Ethernet network adapter.
D2 SANworks Director Connectivity Manager
s Java-enabled Internet browser, such as Microsoft Internet Explorer (version 3.0 or
later) or Netscape Navigator (version 3.0 or later).
Newer versions of the SANworks DC Manager or Product Managers installed on the
SDCM server will automatically download when the remote clients log in to the SDCM
server.
Procedure
1. Open a Terminal window by choosing Terminal from the Personal Applications
subpanel.
2. At the prompt (#), type netscape. Press Enter.
The Netscape browser opens.
3. Type the address of the SDCM server in the Location (or Address) box of the browser,
then press Enter.
http://sdcmserver
where "sdcmserver" is the IP address and DNS host name of the SDCM server.
NOTE: Obtain the SDCM server address from your network administrator.
The Compaq Enterprise Fabric Connectivity Management page displays (Figure D1).
Installing Remote Workstations: HP-UX, AIX, and Linux Systems D 3
Figure D1: Compaq SANworks Director Connectivity Management Page
1. Read the instructions for your operating system.
If a reference to fixes is made, click the hyperlink and verify that your system is
up-to-date.
2. Click the appropriate button (Download HP-UX/AIX/Linux Installer) to begin the
installation process.
3. A Save As dialog box displays automatically with the default filename
compaqClientInstall.bin. Change the filename to /home/compaqClientInstall.bin.
Click OK.
Software download begins.
4. Close the Netscape window.
5. In the Terminal window, type cd home. Press Enter. Then type
sh compaqClientInstall.bin. Press Enter.
D4 SANworks Director Connectivity Manager
The Introduction screen displays.
NOTE: Be aware that there may be a considerable delay.
6. Click Next.
NOTE: At any time, you may return to the previous page by clicking Previous or quit the Installer
by clicking Exit.
The License Agreement screen displays.
7. Read the license agreement. Click Yes. Click Next.
The Important Information screen displays.
8. Click Next.
The Choose Install Folder screen displays.
9. Choose a folder on the remote workstation in which to store the SANworks DC
Manager software. You can accept the default location, type in the path to a new
location, or click Choose to browse for an appropriate location. Click Restore Default
Location to change the location back to the default.
10. Click Next.
The Choose Shortcut Location screen displays.
11. Select a shortcut location and click Install to begin the installation.
When complete, the Install Complete dialog box displays. Click Done.
Running the SANworks DC Manager
Run the SANworks DC Manager program from the directory in which you saved it.
1. In the Terminal window, type cd SDCM.
2. Press Enter.
3. Type ./SDCManager.
4. Press Enter.
The SANworks DC Manager application will open.
Glossary
This glossary defines terms used in this guide or related to this product and is not a
comprehensive glossary of computer terms.
access control
List of all devices that can access other devices across the network and the permissions
associated with that access. See also persistent binding and zoning.
active zone set
Single zone set that is active in a multiswitch fabric. It is created when you enable a
specified zone set. This zone set is compiled by checking for undefined zones or aliases.
agent
Software that processes queries on behalf of an application and returns replies.
alarm
SNMP message notifying an operator of a network or device problem.
alias server
Fabric software facility that supports multicast group management.
arbitration
Process of selecting one device from a collection of devices that request service
simultaneously.
Glossary2 SANworks Director Connectivity Manager
audit log
Log summarizing actions (audit trail) made by the user.
authentication
Verification of identity for a person or process.
beaconing
Use of light-emitting diodes on ports, port cards, field-replaceable units, and directors to
aid in the fault-isolation process; when enabled, active beaconing will cause LEDs to
illuminate for faulty components.
BB_Credit
Also known as buffer-to-buffer credit. Indicates the maximum number of frames a port
can transmit without receiving a receive ready signal from the receiving device.
BER
See bit error rate.
bidirectional
In Fibre Channel, the capability to simultaneously communicate at maximum speeds (100
Mbps) in both directions over a link.
bit error rate
Also known as BER. Ratio of received bits that contain errors to total of all bits
transmitted.
blocked port
Devices communicating with the port are prevented from logging into the director or
communicating with other devices attached to the director. A blocked port continuously
transmits the offline sequence.
bridge
Device that connects and passes packets between two network segments that use the same
communications protocol.
broadcast
Glossary3
Send a transmission to all N_Ports on a fabric.
broadcast frames
Data packet, also known as a broadcast packet, whose destination address specifies all
computers on a network. See also multicast.
buffer
Storage area for data in transit. Buffers compensate for differences in processing speeds
between devices. See also BB_Credit.
call-home
Product feature which enables the SDCM server to automatically dial out to a support
center and report system problems. The support center server accepts calls from the
SDCM server, logs reported events, and can notify one or more support center
representatives.
central memory module card
Also known as CMM. Circuit card that provides the storage area for Fibre Channel ports
to deposit and retrieve Fibre Channel frames. Each port is allocated a portion of this
memory divided into a fixed number of frame buffers.
channel
Point-to-point link that transports data from one point to the other.
class of Fibre Channel service
Defines the level of connection dedication, acknowledgment, and other characteristics of a
connection.
Class F Fibre Channel service
Used by switches to communicate across interswitch links (ISLs) to configure, control,
and coordinate a multiswitch fabric.
Class 2 Fibre Channel service
Provides a connectionless (not dedicated) service with notification of delivery or
nondelivery between two N_Ports. In-order delivery of frames is not guaranteed.
Glossary4 SANworks Director Connectivity Manager
Class 3 Fibre Channel service
Provides a connectionless (not dedicated) service without notification of delivery or
nondelivery between two N_Ports. Also known as a datagram.
CM M
See central memory module card.
community profile
Information that specifies which management objects are available to what management
domain or SNMP community name.
concurrent maintenance
Ability to perform maintenance tasks, such as removal or replacement of field-replaceable
units, while a hardware product is operating. See also nondisruptive maintenance.
configuration data
Configuration data includes: identification data, port configuration data, operating
parameters, SNMP configuration, and zoning configuration. A configuration backup file is
required to restore configuration data if the nonredundant CTP card in a director is
removed and replaced.
connectionless
Nondedicated link. Typically used to describe a link between nodes which allows the
switch to forward Class 2 or Class 3 frames as ports allow. Contrast this to the dedicated
bandwidth that is required in a Class 1 Fibre Channel Service point-to-point link.
con n ect or
See optical fiber connector.
control processor card
Also known as CTP. Circuit card that contains the director microprocessor. The CTP card
also initializes hardware components of the system after power-on. A 10 Mbps RJ-45
twisted pair connector is located on the CTP card to connect to the Ethernet LAN and
communicate with the SDCM server or a specific management station.
CRC
See cyclic redundancy check.
Glossary5
CTP
See control processor card.
cyclic redundancy check
Also known as CRC. System of error checking performed at both the sending and
receiving station using the value of a particular character generated by a cyclic algorithm.
When the values generated at each station are identical, data integrity is confirmed.
DASD
Direct access storage device such as a disk drive.
datagram
See Class 3 Fibre Channel service.
default
Pertaining to an attribute, value, or option that is assumed when none is explicitly
specified.
default zone
Contains all attached devices that are not members of a separate zone.
destination address
Address identifier that indicates the targeted destination of a data frame.
device
Product, connected to a managed director, that is not controlled directly by the Product
Manager. See also node.
diagnostics
Procedures used by computer users and service personnel to diagnose hardware or
software error conditions.
dialog box
A dialog box is a window containing informational messages or data fields to be modified
or filled in with desired options.
Glossary6 SANworks Director Connectivity Manager
D_ID
See destination address.
director
An intelligent Fibre Channel switching device providing any-to-any port connectivity
between nodes (end devices) on a switched fabric. The director sends data transmissions
(data frames) between nodes in accordance with the address information present in the
frame headers of those transmissions.
DNS name
Domain name system or (domain name service). Host or node name for a device or
managed product that is translated to an IP address through a domain name server.
domain ID
Number (1 through 31) that uniquely identifies a switch in a multiswitch fabric. A distinct
domain ID is automatically allocated to each switch in the fabric by the principal switch.
E_Port
See expansion port.
E_D_TOV
See error detect time-out value.
error-detect time-out value
E_D_TOV defines the time the switch waits for an expected response before declaring an
error condition.
error message
Indication that an error has been detected. See also error message and information
message.
Ethernet
A widely-implemented local area network (LAN) protocol that uses a bus or star topology
and served as the basis for the IEEE 802.3 standard, which specifies the physical and
software layers. Baseband LAN allows multiple station access to the transmission medium
at will, without prior coordination, and avoids or resolves contention.
Glossary7
event code
Code that provides the operator with information concerning events.
event log
Record of significant events that have occurred on the director, such as FRU failures,
degraded operation, and port problems.
expansion port
Physical interface on a Fibre Channel switch within a fabric, that attaches to an expansion
(E_Port) on another Fibre Channel switch to form a multiswitch fabric. See also
segmented E_Port.
explicit fabric login
Data field size, supported by an F-Port, that is agreed upon during fabric login.
fabric
Entity that interconnects N_Ports and is capable of routing (switching) Fibre Channel
frames using the destination ID information in the Fibre Channel frame header
accompanying the frames.
fabric element
Any active director or node in a switched fabric.
fabric port
Physical interface within the fabric that connects to an N_Port through a point-to-point full
duplex connection.
failover
Automatic and nondisruptive transition of functions from an active FRU that has failed to
a backup FRU.
FCC-IOC
See Fibre Channel I/O controller.
FCP
A standard Fibre Channel protocol used to run SCSI over Fibre Channel.
Glossary8 SANworks Director Connectivity Manager
FE-MIB
See Fibre Channel fabric element.
fiber optics
Branch of optical technology concerned with the transmission of light pulses through
fibers made of transparent materials such as glass, fused silica, and plastic.
fiber
Physical media types supported by the Fibre Channel specification, such as optical fiber,
twisted pair, and coaxial cable.
Fibre Channel
Integrated set of standards recognized by ANSI which defines specific protocols for
flexible information transfer. Logically, a point-to-point serial data channel, structured for
high performance.
Fibre Channel fabric element
Any device linked to a fabric. Information about these devices is recorded in a
management information base (MIB) which can be accessed by fabric management
software.
Fibre Channel I/O controller
Controls the embedded Fibre Channel port on the message path controller card (MPC) and
configures the ports' ASICs.
field-replaceable unit
Assembly removed and replaced in its entirety when any one of its components fails.
firmware
Embedded program code that resides and executes on the director.
F_Port
See fabric port.
FRU
See field-replaceable unit.
Glossary9
gateway address
In TCP/IP, a device that connects two systems that use the same or different protocols.
generic port
Also known as G_Port. Physical interface on a director that can function either as a fabric
port (F_Port) or an extension port (E_Port) depending on the port type to which it
connects.
G_Port
See generic port.
GPM card
See G_Port module card.
G_Port module card
Also known as GPM card. Port card that implements four G_Ports and provides the
physical connection point for links to Fibre Channel devices.
hardware log
Record of FRU insertions and removals in the director.
HBA
See host bus adapter.
high availability
A performance feature characterized by hardware component redundancy and support for
hot-swapping (enabling non-disruptive maintenance). These systems maximize system
uptime while providing superior reliability, availability, and serviceability.
hop
Data transfer from one node to another node.
host bus adapter
Logic card that provides a link between the server and storage subsystem, and that
integrates the operating systems and I/O protocols to ensure interoperability.
Glossary10 SANworks Director Connectivity Manager
hot-swapping
Removing and replacing a device's components while the device continues to operate
normally.
hub
In Fibre Channel, a device that connects nodes into a logical loop by using a physical star
topology.
IML
See initial machine load.
information message
Message telling a user that a function is performing normally or has completed normally.
See also error message and warning message.
initial machine load
Also known as IML. Hardware reset for all installed CTP cards on the director. It does not
affect other hardware. It is initiated by pushing the IML button on a director's operating
panel.
initial program load
Process of initializing the device and causing the operating system to start. Initiated
through a menu in the Product Manager, this option performs a hardware reset on the
active CTP only.
interface
Hardware, software, or both, linking systems, programs, or devices.
internet protocol address
Unique string of numbers (in the format xxx.xxx.xxx.xxx) that identifies a device on a
network.
interoperability
Ability to communicate, execute programs, or transfer data between various functional
units over a network.
Glossary11
interswitch link
Also known as ISL. Physical E_Port connection between two directors in a fabric.
IP address
See internet protocol address.
IPL
See initial program load.
ISL
See interswitch link.
jumper cable
Optical cable that provides physical attachment between two devices or between a device
and a distribution panel. Contrast with trunk cable.
latency
When used in reference to a Fibre Channel switching device, latency refers to the amount
of time elapsed between receipt of a data transmission at a switch's incoming F_Port
(from the originating node port) to retransmission of that data at the switch's outgoing
F_Port (to the destination N_Port). The amount of time it takes for data transmission to
pass through a switching device.
LIN
See link incident.
link
Physical connection between two devices on a switched fabric.
link incident
Interruption to link due to loss of light or other causes.
load balancing
Ability to evenly distribute traffic over multiple interswitch links within a fabric. Load
balancing on Compaq directors takes place automatically.
Glossary12 SANworks Director Connectivity Manager
logical unit number
Also known as LUN. In Fibre Channel addressing, a logical unit number is a number
assigned to a storage device which, in combination with the storage device's node port's
world-wide name, represents a unique identifier for a logical device on a storage area
network.
loopback plug
In a fiber optic environment, a type of duplex connector used to wrap the optical output
signal of a device directly to the optical input.
loopback test
Test that checks attachment or control unit circuitry, without checking the mechanism
itself, by returning the output of the mechanism as input.
LUN
See logical unit number.
MAC address
See Media Access Control address.
maintenance port
Connector on the director operator panel where a PC running an ASCII terminal emulator
can be attached or dial-up connection made for specialized maintenance support.
managed product
Hardware product that can be managed with the Product Manager. For example, the
StorageWorks SAN Director 64 is a managed product. See also device.
management information base
Related set of software objects (variables) containing information about a managed device
and accessed via SNMP from a network management station.
management session
Management session exists when a user logs on to the SANworks DC Manager. SDCM
can support multiple concurrent management sessions. The user must specify the network
address of the SANworks DC Manager's server at logon time.
Glossary13
Media Access Control address
Hardware address of a node (device) connected to a network.
message path controller card
Message path controller card (MPC) provides the mechanism for messages to be sent and
received between ports on the director. The card also provides a system clock source, and
central control and distribution of clocks for MPC, GPM, and CMM cards.
MIB
See management information base.
MPC
See message path controller card.
multicast
Delivery of a single transmission to multiple destination N_Ports. Can be one to many or
many to many. All members of the group are identified by one IP address.
multi-switch fabric
Fibre Channel fabric created by linking more than one director or fabric switching device
within a fabric.
name server
Program that translates names from one form into another. Domain name servers (DNS)
translate domain names into IP addresses.
name server zoning
N_Port access management that allows N_Ports to communicate if and only if they belong
to a common name server zone.
network address
Name or address that identifies a managed product, such as the StorageWorks SAN
Director 64 on a TCP/IP network. The network address can be either an IP address in
dotted-decimal notation (comprised of four three-digit octets in the format
xxx.xxx.xxx.xxx), or a domain name (as administered on a customer network).
Glossary14 SANworks Director Connectivity Manager
nickname
Alternate name assigned to a worldwide name for a node or director in the fabric.
node
In Fibre Channel terminology, mode refers to an end device (Server or storage device) that
is or can be connected to a switched fabric.
node port
Physical interface within an end device which can connect to an F_Port on a switched
fabric or directly to another N_Port (in point-to-point communications).
nondisruptive maintenance
Ability to service FRUs (including maintenance, installation, removal and replacement)
while normal operations continue without interruption. See also concurrent maintenance.
N_Port
See node port.
offline sequence (OLS)
Sequence sent by the transmitting port to indicate that it is attempting to initialize a link
and has detected a problem in doing so.
optical cable
Fiber, multiple fibers, or a fiber bundle in a structure built to meet optical, mechanical, and
environmental specifications. See also jumper cable, optical cable assembly, and trunk
cable.
optical cable assembly
Optical cable that is connector-terminated. See jumper cable and optical cable.
optical fiber connector
Hardware component that transfers optical power between two optical fibers or bundles
and is designed to be repeatedly connected and disconnected.
Glossary15
out-of-band management
Transmission of management information using frequencies or channels other than those
routinely used for information transfer.
packet
Logical unit of information (usually in the form of a data frame) transmitted on a network.
It contains a header (with all relevant addressing and timing information), the actual data,
and a trailer (which contains the error checking function, usually in the form of a cyclic
redundancy check), and frequently user data.
password
Unique string of characters known to the computer system and to a user who must specify
it to gain full or limited access to a system and to the information stored within it.
path
In a network, any route between any two ports.
persistent binding
A form of server-level access control that uses configuration information to bind a server
to a specific Fibre Channel storage volume (or logical device) using a unit number.
port
Receptacle on a device to which a cable leading to another device can be attached.
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