Compaq Evo D510 Ultra-Slim Documentation and Packaging (not illustrated) Desktop Personal Computer Intel, Intel Inside, Pentium and Celeron are trademarks of Intel Compaq Evo Desktop D510 Quick Troubleshooting Guide 153837-001 Series of Personal Computers Return kit with buns 277460-001 United States -001 French Canadian -121 Japanese (Kanji) -191 June 2002 Latin American Spanish -161 PRC Chinese -AA1 Taiwanese -AB1 Keyboard, Easy Access, USB 271123-xxx Part Number 300805-001 United States -001 French Canadian -121 Japanese (Kanji) -191 Spare Part Number 300870-001 Latin American Spanish -161 PRC Chinese -AA1 Taiwanese -AB1 b Mass Storage Devices (not illustrated) 80-GB Hard drive, 5400 RPM 292208-001 20-GB Hard drive, 5400 RPM 254451-001 20-GB Hard drive, 7200 RPM 180476-001 Miscellaneous Parts 40-GB Hard drive, 5400 RPM 236921-001 1 Legacy m odul e 269175-001 40-GB Hard drive, 7200 RPM 202904-001 2 MultiPort 802.11b Wireless LAN 230340-001 24X CD-ROM drive, MultiBay 228746-001 2 MultiPort Bluetooth Wireless LAN 230336-001 Diskette drive, MultiBay 241995-001 3 Mounting stand not spared 8/8/24X CD-RW drive, MultiBay 250105-001 4 Power supply 244163-001 16/10/24X CD ROM, MultiBay 286691-001 * H eatsi nk not spared 8X DVD drive, MultiBay 251292-001 5 Speaker 274307-001 * 2-Button mouse, scroll type, PS2 237241-001 * 2-Button mouse, scroll type, USB 164999-001 *Not shown System Unit Miscellaneous Screw Kit (not illustrated) 1 Access panel (238756-001) with thumbscrews 280 164-00 1 Miscellaneous Screw Kit includes: 2799 35-001 2 P ower supp ly 244 163-00 1 #6-19 x 0.5 Platsite, button head, 4 ea. (249935-001) 3 Chassis not spared M2 x 0.4p x 3 mm Phillips head, 4 ea. (249686-001 4 MultiPort blank cover (244902-001) 279937-001 #6-32 x 0.5 TT, FSLT, Hi Top, 4 ea. (262508-005) 5 Front bezel assembly 274 663-00 1 #6-32 x.188 Taptite shoulder screw, 4 ea. (242966-001) Tamper resistant wrench (296770-002) *Not shown Cables 1 MultiPort cable (238744-001) 279936-001 2 Hard drive cable 274665-001 3 I/O panel cable for Power, LED, and Audio 274664-001 4 I /O Panel cabl e for U SB 274662-001 Plastics 1 MultiBay blank 231612-001 2 MultiPort blank cover 279937-001 3 Front bezel assembly 274 663-00 1 Standard and Optional Boards 1 1.7 GHz Processor with alcohol cleaning pad and 288240-001 thermal interface 2 MultiBay backplane board 269171-001 3 S yst e m B oard 283974-001 4 128 MB DDR Memory module 285648-001 * 256 MB DDR Memory module 285649-001 512 MB DDR Memory module 285650-001 5 USB/Audio board 269174-001 *Not shown Clearing CMOS The computer's configuration (CMOS) may occasionally be corrupted. If it does, it is necessary to clear the CMOS memory using push button switch SW50. To clear and reset the configuration, perform the following procedure: 1. Prepare the computer for disassembly. CAUTION: The power cord must be disconnected from the power source before pushing the Clear CMOS Button. Failure to do so may damage the system board 2. Remove the access panel. 3. Press the CMOS button. Keep the button depressed for 5 seconds. 4. Replace the right access panel, then reconnect the power cable. 5. Turn the computer on. 6. Run F10 Computer Setup to reconfigure the system. Pushing the CMOS button will reset CMOS values to factory defaults and will erase any customized information includ- ing asset numbers and special settings. Disabling or Clearing the Power-On Passwords 1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet. 2. Remove the access panel. 3. Locate the header and jumper labeled E49. 4. Remove the jumper from pins 1 and 2. Place the jumper over pin 2 only, in order to avoid losing it. 5. Replace the two access panels. 6. Plug in the computer and turn on power to all equipment. Allow the operating system to start. This clears the current passwords and disables the password features. Connectors and Jumpers 7. To re-enable the password features, repeat steps 1-3, then replace the jumper on pins 1 and 2. 8. Repeat steps 5-6, then establish new passwords. E 14 Boot block flash P20 Primary IDE Refer to the Computer Setup (F10 Setup) instructions to establish new passwords. E 49 Password Jumper P21 MultiBay riser Setting the Setup and Power-On Passwords J12346 Front I/O - Power button, LED, SW50 Clear CMOS switch audio A. Setting the Setup Password provides access protection for the Computer Setup utility. 1. Turn on the computer. When the F10=Setup prompt appears in the right corner of the screen, press F10. J12348 Front USB XBT1 Battery 2. Select "Setup Password. J86 Multiport XBT2 Battery socket 3. Under the Security column, select Setup Password. P1 Power supply connector XM M1 DIM M 1 4. Follow the online instructions and save the settings before exiting. 5. The password will be enabled after exiting the utility and rebooting the computer. P6 Internal speaker XM M2 DIM M 2 *Factory default = Jumpers 1 & 2 B. Setting a Power-On Password 1. Turn on the computer. When the F10=Setup prompt appears in the right corner of the screen, press F10. 2. Select "Power-On Password," follow the online instructions and save the settings before exiting. 3. The password will be enabled after exiting the utility and rebooting the computer. System Hardware Interrupts I RQ System Function IRQ System Function 0 Interval Timer 8 Real-time clock Keybo ard 9 User available 1 2 Interrupt Controller Cascade 10 Not u sed Not used 11 USB/Audio 3 C O M A (Serial P ort ) 12 Mouse 4 Network Interface Controller (NIC) 13 Coprocessor 5 6 Diskette Drive 14 Primary ATA (IDE) Controller Not used 15 Secondary ATA (IDE) Controller (MultiBay) 7 Keyboard LEDs (Not applicable for USB keyboards) LED Color LED Activity State/Message N um L o c k Green Flashing (Beeps - 1S, 2L) Memory error C a ps Lock Green Flashing (Beeps - 1L, 2S) No video Scroll Lock G reen Flashing (Beeps - 2L, 1S) System board failure, prior to video Num, Caps, Green Flash On-Off 2 times (Beeps - Invalid system ROM detected. ROM forces S c r o l l Lo c k 1L, 3S) reflash. Num, Caps, Green On (Rising Tone) ROM reflashed successfully S c r o l l Lo c k N um L o c k G reen On R O MPaq di skett e not pres en t, i s bad, o r drive not ready.* C a ps Lock Green On Enter password. Num, Caps, Green Blink On in sequence, one at a Keyboard locked in network mode S c r o l l Lo c k time - N, C, SL * Insert valid ROMPaq diskette in drive A. Turn power switch off, then on to reflash ROM. If ROM flash is successful, all three keyboard LEDs will light up, and you will hear a rising tone series of beeps. Remove diskette and turn power off, then on to restart the computer. For more information about flashing the ROM, refer to the Troubleshooting guide. Computer LEDs LED Color LED Activity State/Message Power Green On (S0) Computer on Power G reen 1 blink every 2 second (S1) Normal Suspend Mode Power Green 1 blink every 2 seconds (S3) Suspend to RAM Power N one Off (S4) Suspend to Disk (if applicable) Power N one Off (S5) Computer off Power Red 2 blinks 1 second apart, fol- CPU thermal shutdown lowed by 2-second pause - Repeat Power Red On CPU not installed Power Red 1 blink every 1 second R OM error Power R ed 1 blink every 2 seconds Power supply crow bar Hard Drive G reen Blinking Hard drive activity System Board Diagnostic Lights1 Main Power Switch Status 3 .3V_A ux LE D 5V_Aux/PSON LED Power Button LED ON OFF OFF2 ON4 ON ON O N3 OFF 5 1. ON and OFF state of LEDs apply only to a good, working system board with AC power applied to the power supply. 2. Power LED on front of computer is OFF. 3. Power LED on front of computer is ON (Green). 4 . 5V_A ux is ONN. 5. PSON is active = power supply turned ON.
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